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Sales and Emotional Intelligence: How to Hire Your Next Top Performer

Brooks Group

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. Yet many sales leaders focus on building their team’s hard skills and neglect sales emotional intelligence or “ soft skills.”

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Differentiating Yourself: How to Use Emotional Intelligence in Sales

Brooks Group

These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. Successful sales professionals differentiate themselves three ways: They are highly emotionally intelligent. They’re empathetic and highly emotionally intelligent. EI is a perishable skill.

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Winning Over Buying Groups: How to Sell to Multiple B2B Decision Makers

Brooks Group

Sellers need sophisticated communication and consultative skills to understand varying stakeholder needs. Heres a breakdown of a typical B2B buying committee and communication strategies. More stakeholders means longer sales cycles. Theyre looking for ROI and big-picture value.

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The Difference Between Customer Satisfaction vs. Customer Loyalty

Brooks Group

Emotional Intelligence Develop emotional intelligence soft skills to read and respond to customer emotions. Practice communicating ROI and long-term benefits to create cross-sell and upsell opportunities. Effective Follow-Up Establish a systematic approach to post-sale communication.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

An important assessment that I use a lot is for Emotional Intelligence (EQ). EQ covers a lot of the important abilities people need to support good communications and relationships. Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. kimtasso.com). kimtasso.com).

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How to Choose the Best Sales Trainer for Your Company

Brooks Group

World-Class Communication Skills To deliver actionable information in a relatively short timeframe, a top-notch sales trainer will be able to communicate complex concepts in a way that resonates with sellers. Make sure your prospective trainer has earned their stripes through real-world selling experience.

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How to Develop Empathy with Your Prospects and Close More Sales

Hubspot Sales

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.