Brooks Group

MAY 2, 2024

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. Yet many sales leaders focus on building their team’s hard skills and neglect sales emotional intelligence or “ soft skills.”

Emotional Intelligence 101

Emotional Intelligence Sales Decision-making Sales Training 101

Brooks Group

FEBRUARY 16, 2024

These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. Successful sales professionals differentiate themselves three ways: They are highly emotionally intelligent. They’re empathetic and highly emotionally intelligent. EI is a perishable skill.

Emotional Intelligence 94

Emotional Intelligence Sales Sales Training Decision-making 94

Red Star Kim

NOVEMBER 13, 2023

An important assessment that I use a lot is for Emotional Intelligence (EQ). EQ covers a lot of the important abilities people need to support good communications and relationships. Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. kimtasso.com). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 105

Emotional Intelligence Sales Communication Decision-making 105

Brooks Group

AUGUST 22, 2024

Without realizing it, your sellers may be pushing potential buyers away by using the wrong communication approach. Communication Tips: Sales professionals should avoid chit-chat, keep a fast pace, and give direct answers without a lot of “fluff.” Communication Tips: Sales professionals should avoid rushing to a sales pitch.

Emotional Intelligence 94

Emotional Intelligence Decision-making Sales Communication 94

Brooks Group

JULY 30, 2024

Communication Communication is the most important selling skill. Sales Development Tip: Encourage your sellers to study effective communication strategies, to practice presenting (in person and virtually), and to seek feedback on their communication style. Use assessments to help them understand communication styles.

Interpersonal Skills 90

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 90

Brooks Group

JUNE 27, 2022

In addition, being transparent and keeping communication open, both during and after the negotiation process, can help build trust between parties. Rapport is the close relationship between two people or groups who share similar ideas or feelings and communicate effectively with one another. Persuasive Communication.

Negotiation 95

Negotiation Emotional Intelligence Sales Profitability 95