Communication Emotional Intelligence Seminar 
Brooks Group
MAY 2, 2024
Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. Yet many sales leaders focus on building their team’s hard skills and neglect sales emotional intelligence or “ soft skills.”
Brooks Group
FEBRUARY 16, 2024
These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. Successful sales professionals differentiate themselves three ways: They are highly emotionally intelligent. They’re empathetic and highly emotionally intelligent. EI is a perishable skill.
Red Star Kim
NOVEMBER 13, 2023
An important assessment that I use a lot is for Emotional Intelligence (EQ). EQ covers a lot of the important abilities people need to support good communications and relationships. Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. kimtasso.com). kimtasso.com).
Brooks Group
AUGUST 22, 2024
Without realizing it, your sellers may be pushing potential buyers away by using the wrong communication approach. Communication Tips: Sales professionals should avoid chit-chat, keep a fast pace, and give direct answers without a lot of “fluff.” Communication Tips: Sales professionals should avoid rushing to a sales pitch.
CMOE
OCTOBER 2, 2024
Communication: Good leaders promote open communication by actively listening to team members and establishing channels for transparent two-way dialogue. Emotional intelligence: Well-equipped leaders can understand and regulate their own emotions while recognizing those of their team members.
Brooks Group
JULY 30, 2024
Communication Communication is the most important selling skill. Sales Development Tip: Encourage your sellers to study effective communication strategies, to practice presenting (in person and virtually), and to seek feedback on their communication style. Use assessments to help them understand communication styles.
Brooks Group
OCTOBER 14, 2024
Emotional Intelligence Develop emotional intelligence soft skills to read and respond to customer emotions. Practice communicating ROI and long-term benefits to create cross-sell and upsell opportunities. Effective Follow-Up Establish a systematic approach to post-sale communication.
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