Remove Communication Remove Emotional Intelligence Remove Strategic Thinking
article thumbnail

21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Emotional intelligence 6. Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!

article thumbnail

Research update on the most in-demand soft skills

Red Star Kim

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

article thumbnail

The Ultimate Guide to Build a Top Performing Key Account Management Team from Scratch

DemandFarm

Cross-Functional Collaboration Coordination with internal teams (sales, customer success, product) Effective communication of account needs internally Engagement in cross-functional problem-solving 6. Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability.

article thumbnail

Future Marketing/BD Manager – Build resilience to avoid being overwhelmed

Red Star Kim

Other teams did equally well in their role play with great non-verbal communication Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) and the GPT (Guinea Pig Test). Throughout the day we also considered how best to structure a M&BD team and a post on this will be produced shortly.

Marketing 130
article thumbnail

7 Key Steps to Develop a Leadership Mindset

CMOE

Communication: Good leaders promote open communication by actively listening to team members and establishing channels for transparent two-way dialogue. Long-term vision: Leaders can look beyond immediate challenges and practice strategic planning, keeping their focus on long-term goals.

article thumbnail

5 Reasons Why Leadership Skills Are Important in the Workplace

CMOE

Effective leaders can also select and customize the skills according to their team members’ learning or communication styles. Good leaders take the time and initiative to communicate with their teams, motivate them, and receive feedback. Communication. Innovative and strategic thinking. Emotional intelligence.

article thumbnail

The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

Empathy is about putting yourself in another person’s shoes and being able to sense their emotions; it helps people feel understood and provides you with the emotional intelligence to manage their concerns. Communication. How to Promote Communication Skills. How to Promote Communication Skills.