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Emotionalintelligence 6. Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategicthinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!
Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.
Cross-Functional Collaboration Coordination with internal teams (sales, customer success, product) Effective communication of account needs internally Engagement in cross-functional problem-solving 6. EmotionalIntelligence (EQ) – Building strong relationships requires empathy and adaptability.
Other teams did equally well in their role play with great non-verbal communication Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) and the GPT (Guinea Pig Test). Throughout the day we also considered how best to structure a M&BD team and a post on this will be produced shortly.
Communication: Good leaders promote open communication by actively listening to team members and establishing channels for transparent two-way dialogue. Long-term vision: Leaders can look beyond immediate challenges and practice strategic planning, keeping their focus on long-term goals.
Effective leaders can also select and customize the skills according to their team members’ learning or communication styles. Good leaders take the time and initiative to communicate with their teams, motivate them, and receive feedback. Communication. Innovative and strategicthinking. Emotionalintelligence.
Empathy is about putting yourself in another person’s shoes and being able to sense their emotions; it helps people feel understood and provides you with the emotionalintelligence to manage their concerns. Communication. How to Promote Communication Skills. How to Promote Communication Skills.
To that end, leaders should focus on leveraging AI to automate routine and especially mundane tasks , freeing up time for strategicthinking, creative thinking, and fostering a culture of continuous learning and adaptability among their teams. Read More 10 tips for effective communication with dominant partners by Aline | 20.
Automation of recurring tasks can also create more time for strategicthinking. While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotionalintelligence required for effective coaching is a capability that AI has not yet fully achieved. Who do we delegate to?
Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence EmotionalintelligenceStrategic and lateral thinker (..)
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. There are also courses on specific topics such as: Campaigns, Cross-selling, Key Account Management (KAM), M&BD planning, Managing change, Pitching and tendering, Project Management, Strategicthinking and Referrer Management.
In light of this article, I also asked ChatGPT for its opinion and it seems to agree with me: “Alliance Management involves complex relationship-building and negotiation skills that require human empathy, creativity, and strategicthinking. Could it help with finding the right partner, or what can it do for communication?
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