Remove Communication Remove Future of Work Remove Innovation
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What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Is communication generally positive and solution-oriented? But just as important is the company culture.

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The future of work for IT teams is supporting hybrid workforces

Zendesk

Organizations that have increased their funding of digital innovation are 2.7x With Zendesk for work, IT teams can work together to serve employees across any communication channel—including messaging apps, which saw a strong uptick in use throughout 2020.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.

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Will Sales Teams Move Back Into the Office?

Hubspot Sales

Companies were finding new ways to make their offices more unique and innovative, and employees were welcomed to the office with perks such as ping pong tables, free snacks, and more. There are still many unknowns about what the future of work looks like.

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What is digital transformation? Definition, examples & importance

Zendesk

Once you know how people feel about the change, it’s easier to plan communications, training activities, and manager support. For example, if you’re bringing AI to your customer service department and agents are worried about losing their job, managers need to communicate that jobs aren’t at risk. Communicate “the why” upfront.

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Transforming the Frontline Workforce with Digital Tools: A Conversation with Jason Radisson, CEO of Movo

Strategic Planning and Management Insights

In a recent episode of the Strategy and Leadership podcast , Anthony Taylor had an engaging conversation with Jason Radisson , the CEO and founder of Movo.

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Want a High-Performing Org? Learn from Gene Kim’s “Wiring the Winning Organization”

Planview

Best clip In episode 57, Gene discussed the organizational wiring metaphor used in the book’s title, and he explained the important role that leaders play in creating that organizational structure or wiring by shaping how people connect, communicate, and access resources within the organization.