KAM With Passion

MARCH 17, 2022

Quite enthusiastic about the concept of KAM after an expensive training with a prestigious academic organisation, the leadership team had decided to launch a KAM initiative. They were facing a competitive threat from small players targeting their major customers. Managing customers well requires 3 complementary capabilities.

Key Account Management 130

Key Account Management Account Management Co-Creation Global Accounts 130

The Chapman Group

AUGUST 23, 2020

Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. Some organizations have also chosen the terms GAM (Global Account Manager), and CAM (Corporate Account Manager). External business reviews; Collaborative Action Planning with accounts.

Account Management 78

Account Management Management Value Proposition Account Planning 78

Arpedio

APRIL 29, 2024

The symposium offered invaluable insights into the world of successful SAM programs, highlighting the importance of a deep understanding of customer initiatives, organizational commitment, and strategic alignment across all levels, coupled with adaptive leadership and a relentless focus on timing and consistency to master the SAM program hype cycle.

Key Account Management 52

Key Account Management Account Management Global Accounts Ecosystem Leadership 52

Cosawi

DECEMBER 31, 2019

But to do so requires better data management, including a mastery of how disparate data sources connect and communicate in order to translate this information into relevant customer insight and foresight. . Customers are twice as likely to engage when offers and communications are personalized (per Salesforce). . Recent Posts.

Marketing 52

Marketing Suppliers Account Management Global Accounts 52

Cosawi

FEBRUARY 29, 2020

Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing. Recent Posts. Creating customer-centric curricula.

Marketing 52

Marketing B2C Global Accounts Innovation 52

Cosawi

JULY 14, 2021

Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing. Recent Posts. Creating customer-centric curricula.

Co-Creation 52

Co-Creation Marketing Value Proposition Key Account Management 52

Cosawi

AUGUST 4, 2021

Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing. Recent Posts. Creating customer-centric curricula.

Innovation 52

Innovation Account Management Global Accounts Publishing 52

Cosawi

JANUARY 31, 2020

At the point of inspiration, on the other hand, you could be artnering with a technology company to create a portal to help coaches communicate with parents on tryouts, workouts and scheduling. Marketing can help not only to co-create (with the SAM team) communication points but also to monitor how they are performing. Recent Posts.

Co-Creation 52

Co-Creation Marketing Sales Innovation 52

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Deliver exceptional customer experience through proactive communication, timely investigation of customer-reported bugs and cross-functional collaboration with the right internal resources. Apply here: [link] Role: Sr.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

SalesGlobe

FEBRUARY 9, 2022

The value proposition goes beyond what the sales organization communicates to customers and articulates the organization’s understanding of the customer’s business and issues, what the organization can accomplish for the customer, and how the organization differentiates itself from the competition. They knew what they needed to accomplish.

Value Proposition 52

Value Proposition Advertising Sales Profitability 52

Account Management Skills

APRIL 13, 2021

And I hope that you’ll go ahead and take the Echo profile test that Laura mentions, to see which dominance you have and how that can help you in your communication with your clients. She has a PhD in communication with a specialisation in listening and an MBA. I decided to major in communication. Transcript: Jenny .

Account Management 52

Account Management Management Communication Brainstorming 52

Account Management Skills

FEBRUARY 22, 2021

I suppose it also arms you with the types of questions that you want to be starting to ask the clients at the briefing stage, the more that you are exposed to their different business challenges and communication challenges and problems, right. And that’s always for me has always been seen as a big positive by clients.

Account Management 52

Account Management Management Banking Meetings 52

SmartKarrot

JANUARY 21, 2021

Role: Senior Director, Customer Success Enablement Location: Salt Lake City, UT, US Organization: Workday As a Senior Director of Customer Success, you will partner with Customer Success field leadership to influence Workday’s Customer Success strategy, program approach, and execution.

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10

SmartKarrot

APRIL 5, 2021

Develop global account support strategies with sales to drive client promotors, referrals and identify new sale opportunities. Manage customer expectations around product capabilities and needs with a clearly communicated timeline.

Customer Success 10

Customer Success Onboarding Customer Experience Global Accounts 10