Strategic Account Management Association

SEPTEMBER 22, 2020

To grow your IDN customer relationships, you need to understand how the health care market is changing and where your organization fits into the ever-evolving health care ecosystem. At Advisory Board, we work with over 4,900 provider organizations, 90 health plans and 400 suppliers to produce syndicated research studies about U.S.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

ProlifIQ

OCTOBER 30, 2024

Key features and functionalities of KAM technology typically include: Account Planning and Mapping By Location : KAM technology facilitates the creation of comprehensive account plans, enabling organizations to define clear objectives, strategies, and action plans for each key account.

Key Account Management 52

Key Account Management Stakeholders Account Planning Account Management 52

Flevy

JUNE 18, 2024

The Healthcare industry is a cornerstone of societal well-being, encompassing a vast array of services from primary care and specialized medical treatments to pharmaceutical manufacturing and health insurance. Hospital management ensures the efficient operation of healthcare facilities, while clinical services deliver essential medical care.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Upland

MAY 18, 2023

While all your accounts are important, key accounts are where most organizations receive their greatest revenue. Todd Adair, Southeast Zone Commercial Manager, GE Healthcare, knows the importance of deeply understanding his strategic customers’ business. Attracting them is an entire process. How do you get back into my office?”

Key Account Management 195

Key Account Management Account Management Management Account Planning 195

ClearPoint Strategy

FEBRUARY 5, 2021

Thanks to COVID-19, many healthcare organizations have seen more than their fair share of challenges over the past year. To find out more about current healthcare problems—and possible solutions—we put out an open call to industry experts asking: What are some of the top problems related to healthcare and hospital management?

Healthcare 52

Healthcare Software Software Communication 52

ClearPoint Strategy

DECEMBER 21, 2021

In healthcare, things change quickly. Some hospitals and healthcare organizations believe that’s a reason to avoid strategic planning—because the change lurking just around the bend is sure to derail even the best-laid plans. Looking for some examples of healthcare strategic plans?

Healthcare 52

Healthcare Management Decision-making Software 52

Upland

AUGUST 9, 2023

When it came to piloting a new, more holistic approach to his accounts, Sales legend, Todd Adair – MHCL | GE Healthcare – wanted to know how to step things up. Simply put, exceptional sales organizations make their customers’ goals the number one priority. A successful partnership is built on five key components.

Account Planning 195

Account Planning Innovation Decision-making Healthcare 195

ClearPoint Strategy

OCTOBER 5, 2021

Looking for healthcare project management software that will keep your individual projects on track and support your organization’s broader efforts to deliver high-quality care? Plan and implement your healthcare projects more effectively and efficiently with ClearPoint. Projects are the key to driving change.

Healthcare 52

Healthcare Software Software Management 52

AchieveIt

SEPTEMBER 4, 2024

In healthcare today, the role of the Chief Strategy Officer (CSO) has never been more important. As Marc Mertz discusses in a recent podcast, the ability to plan strategically and remain adaptable is crucial to achieving improved healthcare outcomes. As Marc highlights, communicating the rationale behind these decisions is vital.

Healthcare 52

Healthcare Decision-making Facilitation Stakeholders 52

AchieveIt

FEBRUARY 12, 2025

Mark, who comes from a finance and supply-demand modeling background, brings a unique lens to the traditionally healthcare-focused world of Modern Health. It does provide a new angle to kind of the traditional healthcare background. They require thoughtful advocacy, strong communication, and a results-driven approach to execution.

Investors 52

Investors Healthcare Finance Leadership 52

Insightly

MARCH 22, 2023

Every business needs a way to keep track of and communicate with customers and prospective customers. That’s why customer relationship management software (CRM) was created to keep track of ongoing communications with customers and assist in marketing , sales , and customer service efforts.

Healthcare 52

Healthcare CRM Communication Software 52

Hubspot Sales

FEBRUARY 8, 2018

Healthcare: 33%. PR and Communications: 28%. What is the average email open rate for healthcare companies? From a sample of over 485,000 emails, the average open rate for the healthcare category is 33%. What is the average email open rate for public relations and communications? Event Services: 35%. Finance: 40%.

Computers and Electronics 145

Computers and Electronics Food and Beverage Government Construction 145

Zendesk

MAY 2, 2022

An increasingly urgent challenge for the healthcare industry is the shortage of skilled healthcare professionals. This is due to the general population getting older, an increase in chronic diseases, the impact of the pandemic, and an aging healthcare workforce. million people. With over 38,000 employees, it manages £2.5B

Healthcare 52

Healthcare Procurement Suppliers Facilitation 52

Clarity Engagement Solutions

APRIL 26, 2021

Now, as the global pandemic re-writes the rules of customer engagement and removes at least in the short term, direct face-to-face contact with healthcare stakeholders, pharma companies are plotting their next move. For any pharma organization sitting on the sidelines, “ waiting for the storm to pass ,” our message is clear.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Zendesk

SEPTEMBER 23, 2022

The pressure is on healthcare companies to deliver a better end-to-end customer experience—otherwise, it is truly an insult to injury. Only 18% of healthcare customer service agents say they are effective at finding the information needed to do their job well. Success is within reach.

Healthcare 52

Healthcare Insurance Small Business Customer Experience 52

Insightly

JUNE 2, 2022

A healthcare customer relationship management (CRM) system is an essential tool for providing quality service, storing information, and building relationships with your patients. All healthcare companies can benefit from adopting a CRM as it streamlines internal processes and leads to better patient outcomes.

Healthcare 52

Healthcare CRM Insurance Software 52

Sales Gravy

AUGUST 11, 2023

Building and Leading a Successful Sales Team On this episode of the podcast, Allison Walsh, Vice President of Business Development and Branding for Advanced Recovery Systems, a national behavioral healthcare company, discusses her experience in building and leading a successful sales team.

Virtual Selling 97

Virtual Selling Leadership Healthcare Communication 97

Zendesk

MARCH 15, 2021

The non-profit organization bills itself as the National Clearinghouse for PPE in the United States, protecting healthcare, essential workers, vulnerable communities, and anyone who needs to be safe in their community by providing equitable access to PPE. That’s where Project N95 comes in.

Supply Chain 98

Supply Chain Healthcare Suppliers Procurement 98

Strategic Communications

OCTOBER 5, 2021

Effective corporate communication has always been important. It’s critical that corporate communications and HR staff work together to create a strategy and plan for moving forward. Strategizing for Internal Communication Success. My first task was to create an internal communication plan for the organization.

Communication 52

Communication Healthcare Digitalization Facilitation 52

AchieveIt

MARCH 3, 2025

Why We Conducted This Study At AchieveIt, we’re dedicated to helping organizations turn their strategies into action. To compile this report, we surveyed over 250 leaders from various industries, including private enterprises, public organizations, government agencies, healthcare, and higher education institutions.

Decision-making 52

Decision-making Leadership Innovation Organization 52

ClearPoint Strategy

AUGUST 24, 2021

Key performance indicators (KPIs) play a role in nearly every organization. As a bonus, we’ve also included five KPI libraries you can use to guide your organization’s performance management efforts. Key performance indicators (KPIs) play a role in nearly every organization. Click To Tweet. In this article.

Healthcare 98

Healthcare Government Finance Construction 98

Clarity Engagement Solutions

APRIL 26, 2021

More than a sense of being stopped in one’s tracks, the pandemic has had the interesting effect of preventing pharmaceutical sales organizations from “speeding up the mess” of coin-operated sales pitches and has made companies acutely aware of the limits of product-centric physician contact models.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

More than a sense of being stopped in one’s tracks, the pandemic has had the interesting effect of preventing pharmaceutical sales organizations from “speeding up the mess” of coin-operated sales pitches and has made companies acutely aware of the limits of product-centric physician contact models.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

The need to accelerate the shift from transactional sales pitches aimed at promoting a product to a physician for an unmet patient need to creating solutions designed for a broader set of account stakeholder, has been a nagging factor for every pharma commercial organization. THREE IMPERATIVES FOR MOVING CUSTOMER ENGAGEMENT FORWARD.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

ReviewTrackers

APRIL 2, 2020

Social Media Marketing for Healthcare. Social media marketing can help healthcare organizations and marketers engage with patients, promote new relationships, and improve the reputation and credibility of doctors. Managing and marketing a healthcare organization? Social Media Marketing Ideas for Healthcare.

Healthcare 40

Healthcare Media Marketing Internet 40

CMOE

MAY 28, 2021

The healthcare industry is complex and dynamic. In fact, the opportunity for improvement in healthcare is estimated to be more than $500 billion. Clearly, there are many opportunities for growth, and healthcare leaders are looking for innovative ways to capitalize on this potential. Unique Demands Healthcare Leaders Face.

Healthcare 40

Healthcare Leadership Insurance Strategic Thinking 40

ClearPoint Strategy

MAY 11, 2021

Wellness checks aren’t just for people—even healthcare systems themselves can benefit from regular evaluations of “fitness” levels. To help you get started, below are examples of quality measures in healthcare that can make a big difference for your organization’s strategy. Click To Tweet.

Healthcare 40

Healthcare Insurance Profitability Finance 40

Showpad

JANUARY 8, 2021

For some organizations this wasn’t really new, apart from the fact that it was the only way to interact with prospects and customers. Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021.

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

SalesGlobe

DECEMBER 8, 2022

We’re entering 2023, and organizations are navigating the post-Covid effects on sales, supply chain, and how we work. The practices I’m sharing with you are not necessarily the answer for your organization. Let’s talk about your organization. Think about your end goals as an organization regarding the current war for talent.

Organization 52

Organization Healthcare Value Proposition Supply Chain 52

Hubspot Sales

DECEMBER 2, 2019

Some management consultants specialize in certain industries, such as healthcare or the nonprofit sector. There are also management consultants who take a generalist approach and have experience supporting organizations across multiple industries. Communication and interpersonal skills.

Management 93

Management Interpersonal Skills Healthcare Finance 93

ClearPoint Strategy

JULY 7, 2021

If there is one phrase that represents both enormous potential and challenges to organizations today, it is big data. When done right, dashboards provide valuable insight into the health of an organization and strongly influence executive decision making. And yet data-driven decision making is more important than ever. Click To Tweet.

Organization 52

Organization Healthcare Decision-making Government 52

DemandFarm

NOVEMBER 27, 2024

Organizations that invest in RevOps report a 30% reduction in go-to-market expenses. Foster Cross-Functional Communication Regular communication between teams is essential. Establish bi-weekly meetings to share insights and create a feedback loop that continuously improves processes.

Artificial Intelligence 40

Artificial Intelligence Key Account Management Decision-making Account Growth 40

SBI Growth

DECEMBER 26, 2013

In this 2014 edition he predicts that “HR organizations will shift their focus from cost reduction to retention and engagement.” Thanks to the US healthcare laws, people will feel more free to change jobs. Thanks to the US healthcare laws, people will feel more free to change jobs. Overwhelmed is the Enemy of Overachievement.

Sales 112

Sales Publishing Healthcare Finance 112

Showpad

NOVEMBER 21, 2021

To demand enablement, you have to do so by shaping a vision for what you want to do with an organization, build a brand, talk about it, share it and then commit and execute.”. Revenue Enablement teams might be new for a lot of organizations. What is in your team’s scope and how are you organized?

Supply Chain 98

Supply Chain Healthcare Onboarding Sales 98

ClearPoint Strategy

NOVEMBER 2, 2021

Strategic planning tools, or models, are designed to help organizations’ develop their action plan to achieve their goals. Your organization-wide strategy is fine, but there’s one area in your business environment (or internal process) that needs to be realigned with your strategy. Gap Planning.

Stakeholders 145

Stakeholders Software Software Organization 145

Nutshell

JUNE 20, 2019

Corey McCarthy, an Account Executive with BizLibrary , felt that his time in retail helped him learn the basics of communicating with strangers. Albert Ho, the CPAP salesman who went on to train other healthcare sales professionals, firmly believes that you should follow your interests when choosing a field to specialize in. “If

Retail 112

Retail Healthcare B2C Sales 112

ClearPoint Strategy

AUGUST 18, 2021

A solid strategy reflects the core values of the organization. Your strategic team should gather input from across the organization to ensure there’s alignment between the strategy and each department’s priorities. Thus, your strategy should inform which tactics your organization will execute or fund.

Government 98

Government Healthcare Decision-making Organization 98