Strategic Account Management Association

FEBRUARY 2, 2021

The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face. Now I’m left trying to access the same information through more formal channels, and this often feels forced and awkward.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

OCTOBER 26, 2021

It is about having the ability to see a future that others do not see; creating and communicating a clear vision, mission and, most importantly, purpose; and having an optimistic, yet pragmatic, outlook that is solution oriented. Empathy can be used to listen as well as communicate. Agile leadership. Caring must be embedded in both.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Holden Advisors

NOVEMBER 3, 2021

Assist in communicating value. When only 30% of B2B buyers make decisions based exclusively on price (noted in Negotiating with Backbone ), it’s not surprising the other 70% care about value if they are thoughtfully informed about it. Think: Revenue – Costs = Profit. Set the right price and you gain revenue. So, who should own value?

Procurement 369

Procurement Finance Construction Government 369

Brooks Group

MARCH 27, 2025

A customer-centric strategy puts the customers needs, wants, and communication preferences at the center of the buying process. A positive customer journey depends on helping the customer achieve short- and long-term success through every sales activity and communication. What Is a Customer-Centric Strategy? Data driven or more social?

Account Management 89

Account Management Sales Sales Training Profitability 89

Hubspot Sales

AUGUST 26, 2024

For the other 98%, you’ll need to follow up again and again, communicating key selling points and differentiators, overcoming objections, and most critically, delivering as much value as possible to the prospect. Improve Messaging Even when a prospect is an ideal fit, closing the deal requires thoughtful communication.

Sales 122

Sales Meetings Communication Stakeholders 122

Hubspot Sales

MARCH 12, 2025

This method offers a fresh way to approach buyers who are inundated with information and struggling to make decisions. By aligning with buyers' priorities, sellers enable them to make quick, informed decisions. They dont want generic pitches or information they could easily find online. Streamline communication.

Decision-making 87

Decision-making Sales Internet B2B 87

Hubspot Sales

SEPTEMBER 12, 2024

Buyers today are more informed than ever, and not just about cars, appliances, and consumer electronics. By and large, they’re chasing improved efficiency and productivity, a better experience for their customers, and ways to streamline the communication and collaboration of their own internal teams. My suggestion?

B2B 116

B2B B2C Decision-making Software 116

Hubspot Sales

SEPTEMBER 6, 2024

When a prospect first reaches out for more information, I’ve found that engagement is at its peak. Even when talks progress all the way to a signed contract, they will never be as engaged as they were in that initial moment when a problem arose and curiosity about your solution struck.

Sales 115

Sales Negotiation Prioritization Communication 115

Holden Advisors

SEPTEMBER 21, 2021

Make your buyer a champion by ensuring they communicate the financial improvement to their leaders. Selling is complex, and Sellers have to be able to master large amounts of information and think on their feet to navigate the complex buying centers and drive sales efficiency. This last skill brings it all together.

Decision-making 435

Decision-making B2B Profitability Account Management 435

Hubspot Sales

JULY 22, 2024

I'm always saying, “Sound, well-structured business email templates are central to effective sales communication, initiating productive sales conversations, and sustaining relationships with prospects and customers.” A productive sales engagement doesn't revolve around cookie-cutter, one-size-fits-all sales communication.

Value Proposition 111

Value Proposition Sales Meetings Decision-making 111

Hubspot Sales

JULY 22, 2024

A modern enterprise communication solution can help simplify your outbound communications by connecting your telephone sales with your other digital channels. I found your information while searching for business consultants in Wichita, and I think you could be a great fit for our services. Rep: Good morning. Is this Rita?

Value Proposition 111

Value Proposition Decision-making Software Software 111

Hubspot Sales

SEPTEMBER 16, 2024

Make an effort to use fewer filler words in your communication to make it more formal and straightforward.” This response not only builds trust with your client but also keeps you from potentially sharing incorrect information that could harm your credibility or even get you or your company into trouble. “I

Decision-making 109

Decision-making Negotiation Sales Training Sales 109

Account Manager Tips

OCTOBER 11, 2021

Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). You need to keep them informed of your strategy, any important changes and to get things done. Improve information transparency and grow influence to convince them to act. Warwick Brown // Account Manager Tips. Internal teams.

Account Management 246

Account Management Key Account Management Management Suppliers 246

ProlifIQ

OCTOBER 30, 2024

With kam techology , you can: Centralize Account Information : Make sure the critical information about an account is clean and in one place. This includes features such as contact management, communication tracking, and the ability to assign tasks and action items to specific team members.

Key Account Management 52

Key Account Management Stakeholders Account Planning Account Management 52

Upland

AUGUST 9, 2023

Although account planning software and insight mapping technology can help your team uncover things hidden within an account, that information must be verified with the customer themselves. Therefore, a lot of this work needs to be done on the back end. What kind of information are you taking into the conversations with you?

Account Planning 195

Account Planning Innovation Decision-making Healthcare 195

Hubspot Sales

JULY 10, 2024

If a customer makes a purchase on Sam’s Book Shop’s online shop, they initiate payment by entering their payment information — either credit or debit card numbers or online payment information — on the checkout page. When the payment processor sends the purchase information to the issuing bank, that bank must approve the purchase.

Banking 105

Banking eCommerce Retail Facilitation 105

Hubspot Sales

JANUARY 8, 2025

Finally, with all of the information youve gathered, the gap selling problem identification chart will prompt you to assess the problem's business or personal impact (e.g., Oftentimes, rephrasing information can completely change the way its received. It quantifies the impact. financial, operational, or emotional).

Sales 113

Sales Decision-making Negotiation Sales Environment 113

Account Manager Tips

FEBRUARY 28, 2021

A survey of 2,000 business leaders confirmed the soft skills most in-demand are leadership, communication, collaboration, and time management. Keep learning and share information. Develop, communicate and execute your plans. Staying on top of trends and new ideas means seeking out information. Can motivate a team.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Sales Gravy

MARCH 2, 2025

Email Prospecting Has Suddenly Stop Working Instead they keep prospects and customers at arms length through asynchronous communication channels like email - especially when prospecting. The problem is, far too many salespeople have quit talking with people. But heres the problem: buyers arent stupid.

Decision-making 93

Decision-making Communication Sales 93

Red Star Kim

MARCH 16, 2023

This included improving internal communication and collaboration as well as motivation to devote time to internal and external referrals: cultivate a cross-selling culture. Internal communication – Why, how and what (kimtasso.com). And a key theme is on culture change. They need to be focused.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Strategic Account Management Association

SEPTEMBER 22, 2020

Patients communicate with their doctors over Skype, order drugs through smartphone apps and even perform basic genetic tests from home. Whether automating information gathering at intake or aiding clinical documentation, AI as a facet of health care delivery is inevitable. Where are we now?

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Planview

AUGUST 22, 2024

I often say my career path to project management isn’t traditional, but it’s been instrumental in honing my communication and analytical skills. I start with a clear North Star and communicate this clearly. For resistors, I assess how they can impact the project — stopping it entirely or needing to be informed.

Stakeholders 69

Stakeholders Prioritization Brainstorming Decision-making 69

Red Star Kim

MARCH 4, 2024

You might try non-threatening communication techniques (see leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). You are not communicating effectively It may be that you are not communicating what you plan to do and why in a way that they understand or need. Think about what information they need.

Management 147

Management Communication Leadership Digitalization 147

Sales Gravy

FEBRUARY 27, 2025

If this is a more informal environment, dont show up in a suit. Nonverbal Communication is Key Your body language needs to project authority. If this is a more informal environment, dont show up in a suit. Nonverbal Communication is Key Your body language needs to project authority.

Decision-making 84

Decision-making Digitalization Communication Meetings 84

Nutshell

SEPTEMBER 18, 2024

With this integration, you can automatically track your calls in Nutshell, sync contact information across both platforms, and make calls directly from Nutshell. Sales teams, customer support teams, and beyond use KrispCall to make important calls and manage phone and SMS communications. Table of Contents What is KrispCall?

CRM 126

CRM Internet Decision-making Communication 126

Nutshell

MARCH 31, 2025

Then you can save your list, choose whether to make it dynamic or fixed, and share it with your team to ensure everyone has the information they need. Explore smart lists and fixed audiences Ready to simplify list management and communication in Nutshell? Shareable lists are available on Sales Pro plans and above.

Management 62

Management CRM Communication Meetings 62

Hubspot Sales

SEPTEMBER 4, 2024

Benefits of Using a CRM at Your Startup Top Features of Startup CRMs 7 Best CRMs for Startups Data gathered by CRMs include contact information, company details, location, lead source, calls, emails, pages visited, purchase history, support tickets, chat logs, and more. Table of Contents What Is a CRM for Startups? Why Do Startups Need a CRM?

CRM 105

CRM Software Software Marketing 105

Upland

MARCH 29, 2023

They must consistently create, measure, and communicate value to the customer. This information is crucial for developing a comprehensive account plan that targets the right individuals and departments. Enhancing communication : Relationship mapping can also improve communication within a customer organization.

CRM 195

CRM Management Stakeholders Decision-making 195

Planview

FEBRUARY 13, 2025

The Digital Supply Chain: A New Era in Automotive Manufacturing A digital supply chain in the automotive industry refers to a network of interconnected systems, technologies, and processes that enable the seamless flow of information, materials, and products across the entire supply chain.

Supply Chain 52

Supply Chain Digitalization Manufacturing Digital Transformation 52

Hubspot Sales

OCTOBER 10, 2024

It’s any information that could allow an individual to be identified. Many businesses assume that just having data is enough, but GDPR mandates that you contact prospects when they’re likely to expect business-related communication.” First, what’s considered personal data? And second, why do I care about this if I’m not in the EU?

Cybersecurity 80

Cybersecurity B2B CRM Healthcare 80

MDI Training

MARCH 25, 2025

These roleplay simulations allow leaders to practice decision-making, conflict resolution, communication skills, and further challenges in a risk-free environment. This AI-powered tool can analyze leaders communication styles, decision-making patterns, and even their tone of voice during meetings.

Leadership 52

Leadership Digital Transformation Artificial Intelligence Co-Creation 52

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture. Conversations are dynamic, interactive and inclusive.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

DemandFarm

JANUARY 12, 2025

Centralized Data : RevOps consolidates data across teams, creating a single source of truth to inform strategies and enhance decision-making. Improve Customer Experience : RevOps facilitates a unified approach to managing accounts, ensuring clients receive consistent communication and support.

Key Account Management 52

Key Account Management Account Management Decision-making Prioritization 52

Red Star Kim

SEPTEMBER 26, 2022

Plus everyone is so busy it can be hard to find the time to chat informally which is a great source of knowledge, insight and comfort. Firms must ensure that internal communications and team cohesion are high on their agenda to ensure M&BD folk feel engaged. 11% supporting internal communications. 22% pitches and tenders.

Digitalization 147

Digitalization Media Marketing Communication 147

Red Star Kim

SEPTEMBER 20, 2023

As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration. Our brains process and store information in different ways depending on the purpose.

Communication 113

Communication Meetings Publishing Decision-making 113