Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? Can you approve this?”

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

Strategic Account Management Association

MARCH 2, 2022

This involves understanding how the adult learner gets new information and shifting to meet them where they are. Different generations look for different types of information and assimilate information differently. It starts with communication. But communication preferences can vary quite a lot across generations.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Brooks Group

MARCH 27, 2025

A customer-centric strategy puts the customers needs, wants, and communication preferences at the center of the buying process. A positive customer journey depends on helping the customer achieve short- and long-term success through every sales activity and communication. What Is a Customer-Centric Strategy? Data driven or more social?

Account Management 96

Account Management Sales Sales Training Profitability 96

Hubspot Sales

JULY 22, 2024

I'm always saying, “Sound, well-structured business email templates are central to effective sales communication, initiating productive sales conversations, and sustaining relationships with prospects and customers.” They're typically sent following initial conversations, meetings, or proposals (shocking, I know.)

Value Proposition 111

Value Proposition Sales Meetings Decision-making 111

Red Star Kim

SEPTEMBER 29, 2023

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. Governance information is often requested in pitches and tenders. NEDs also enable businesses to have greater diversity on their Boards.

Meetings 130

Meetings Government Management Finance 130

Hubspot Sales

SEPTEMBER 6, 2024

When a prospect first reaches out for more information, I’ve found that engagement is at its peak. To meet your quota (and stay sane), it’s important to leverage AI tools and techniques that can unlock the following benefits.

Sales 115

Sales Negotiation Prioritization Communication 115

Account Manager Tips

OCTOBER 11, 2021

Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). You need to keep them informed of your strategy, any important changes and to get things done. Improve information transparency and grow influence to convince them to act. Do this instead: Send meeting minutes. Internal teams.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Holden Advisors

SEPTEMBER 21, 2021

discovered that sellers who scattered questions throughout the call, to encourage conversation, and who listened more than talking, consistently secured more follow-on meetings and closed more deals than their colleagues. Make your buyer a champion by ensuring they communicate the financial improvement to their leaders.

Decision-making 435

Decision-making B2B Profitability Account Management 435

Hubspot Sales

JULY 22, 2024

A modern enterprise communication solution can help simplify your outbound communications by connecting your telephone sales with your other digital channels. I found your information while searching for business consultants in Wichita, and I think you could be a great fit for our services. Rep: Good morning. Is this Rita?

Value Proposition 111

Value Proposition Decision-making Software Software 111

Account Manager Tips

JULY 27, 2021

Conversations are most suited to: Provide feedback Close sales Delegate complex tasks Resolve issues Gossip That's because you convey complex information more efficiently and quickly intercept misunderstandings before they become entrenched. Reduces quality of communication. FYI: For your information. EOM: End of message.

Communication 244

Communication Meetings Key Account Management Prioritization 244

Hubspot Sales

MARCH 12, 2025

This method offers a fresh way to approach buyers who are inundated with information and struggling to make decisions. By aligning with buyers' priorities, sellers enable them to make quick, informed decisions. For example, if their priority is meeting a tight project deadline, highlight how your product can deliver quick results.

Decision-making 87

Decision-making Sales Internet B2B 87

Upland

JANUARY 26, 2020

Communication. Communication. If you want to get everyone on board with account planning, you need to celebrate, socialize, and communicate your successes. This communication can take the form of a published report or dashboard, monthly email communication to the revenue team, or sharing successes at the quarterly sales meeting.

Account Planning 195

Account Planning Publishing Shareholders Communication 195

Nutshell

MARCH 31, 2025

You can apply any of Nutshells filters and segments to a smart list and it will dynamically update based on what contacts meet your filters. Then you can save your list, choose whether to make it dynamic or fixed, and share it with your team to ensure everyone has the information they need. Where are my lists and audiences?

Management 71

Management CRM Communication Meetings 71

Brooks Group

FEBRUARY 12, 2025

And when you do meet, its more likely to be on Zoom or Microsoft Teams than in person. Using this information later guides the recommendation and helps the seller tailor it to customer needs. Focus on Your Buyer When a buyer first meets a seller, they look for clues to the sellers trustworthiness.

Sales Training 58

Sales Training Profitability Decision-making Communication 58

Mike Kunkle

OCTOBER 8, 2023

Product ensures that solutions meet the demands of the marketplace. It plays a central role in shaping product strategy, conducting market research, managing product development, and ensuring products meet customer needs and business objectives. These functions all play distinct yet interdependent roles in the revenue lifecycle.

Customer Experience 304

Customer Experience Profitability Decision-making Marketing 304

ProlifIQ

OCTOBER 30, 2024

With kam techology , you can: Centralize Account Information : Make sure the critical information about an account is clean and in one place. This includes features such as contact management, communication tracking, and the ability to assign tasks and action items to specific team members.

Key Account Management 52

Key Account Management Stakeholders Account Planning Account Management 52

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture. Conversations are dynamic, interactive and inclusive.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

PandaDoc

APRIL 18, 2025

Sales meetings are central to most businessesbut the most effective, high-performing sales teams know how to make them count. These meetings are intended to align goals, track progress, share insights, and make sure everyone is on the right track and working toward the same objectives. What is a sales meeting?

Meetings 52

Meetings Sales Decision-making Brainstorming 52

Planview

APRIL 14, 2025

Make informed decisions on projects and work based on resource capacity , availability, and utilization to meet current and future demands. Harness AI to deliver proactive insights and personalized recommendations, empowering your teams to make informed decisions, optimize resources, and adapt to changes in real time.

Innovation 59

Innovation Decision-making Prioritization Government 59

Account Manager Tips

NOVEMBER 19, 2022

In a survey of senior executive buyers, Forrester Research asked if sales people are frequently prepared for their meetings. In fact between 70 to 80 percent feel vendors are not prepared for their meetings with senior level executives. The good news is senior executives want to meet with you. What do you think the answer was?

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Account Manager Tips

MARCH 23, 2021

Key account management is resource-heavy and to deliver a return on investment, the focus must be on clients that meet these requirements: Growth. Clients feel secure in the relationship, and information sharing and transparency increase to help everyone make better decisions. Credibility and trust. Change Agent. Account plan process.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Account Manager Tips

OCTOBER 21, 2021

Always have a meeting with your client scheduled for sometime in the future. Even if they ghost you between meetings, you have those placeholders to catch up. Rebalance your communication expectations to align with your value as a supplier. You may need to approach your communication from a different angle.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

Sales Gravy

FEBRUARY 27, 2025

If this is a more informal environment, dont show up in a suit. Nonverbal Communication is Key Your body language needs to project authority. From the first phone call to the initial meeting and every touch after, establish yourself as a consultative seller whos more interested in eliminating pain points tha.

Decision-making 85

Decision-making Digitalization Communication Meetings 85

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Planview

FEBRUARY 13, 2025

The Digital Supply Chain: A New Era in Automotive Manufacturing A digital supply chain in the automotive industry refers to a network of interconnected systems, technologies, and processes that enable the seamless flow of information, materials, and products across the entire supply chain.

Supply Chain 52

Supply Chain Digitalization Manufacturing Digital Transformation 52

Red Star Kim

SEPTEMBER 20, 2023

As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration. Our brains process and store information in different ways depending on the purpose.

Communication 113

Communication Meetings Publishing Decision-making 113

Red Star Kim

MAY 15, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of relationship building or sales conversations.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Hubspot Sales

SEPTEMBER 4, 2024

Benefits of Using a CRM at Your Startup Top Features of Startup CRMs 7 Best CRMs for Startups Data gathered by CRMs include contact information, company details, location, lead source, calls, emails, pages visited, purchase history, support tickets, chat logs, and more. Table of Contents What Is a CRM for Startups? Why Do Startups Need a CRM?

CRM 105

CRM Software Software Marketing 105

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Mike Kunkle

AUGUST 30, 2023

Leveraging analytics to track the impact of enablement initiatives allows for informed adjustments and continuous improvement. To combat this, enablement professionals must transparently communicate their vision, objectives, and progress. Storytelling not only communicates value but also resonates with stakeholders on a human level.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Planview

AUGUST 22, 2024

In this post, you’ll learn: Why Putting People at the Heart of Change Matters The Exciting Future Ahead for the PMO How AI Can Help Prioritize Impactful Work Meet Athena Smith Athena Smith hails from Georgia and is based in Atlanta. I start with a clear North Star and communicate this clearly. Then, we brainstorm ways to address it.

Stakeholders 69

Stakeholders Prioritization Brainstorming Decision-making 69

Nutshell

MARCH 25, 2024

It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. Client onboarding is a structured procedure that includes a series of steps to welcome new customers and provide them with the information they need for success using your product or service.

Client Onboarding 127

Client Onboarding Onboarding Customer Experience CRM 127

Red Star Kim

MARCH 4, 2024

You might try non-threatening communication techniques (see leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). You are not communicating effectively It may be that you are not communicating what you plan to do and why in a way that they understand or need. Think about what information they need.

Management 147

Management Communication Leadership Digitalization 147

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

MARCH 16, 2023

This included improving internal communication and collaboration as well as motivation to devote time to internal and external referrals: cultivate a cross-selling culture. Internal communication – Why, how and what (kimtasso.com). And a key theme is on culture change. They need to be focused.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Account Manager Tips

NOVEMBER 16, 2022

Use meeting scheduling apps 7. Create recurring milestone meetings 11. So here are some ideas to help you improve the quality and efficiency of your client communications. And tools like Zapier and Power Automate can connect separate applications to automate your communication processes and workflow. Share the load 4.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

Planview

JULY 29, 2024

Sustainability is central to Cargill’s growth plan and is seen as a business imperative, which is a driving factor in our need to incorporate it within our processes internally. They used data around consumer behavior and store purchase activity to make better decisions around their 3,500 active projects.

Supply Chain 59

Supply Chain Decision-making Facilitation Stakeholders 59