Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

JUNE 29, 2023

Insurance Sales Agent Responsibilities Identifying potential clients and reaching out to them to offer insurance policies Conducting needs assessments and recommending suitable coverage options to clients Explaining policy features, benefits, and premium payment details Customizing insurance packages to meet individual client needs Generating leads (..)

Insurance 118

Insurance Sales Interpersonal Skills Decision-making 118

Arpedio

FEBRUARY 14, 2024

They are skilled negotiators and expert communicators, with the ability to identify opportunities, build relationships, and close deals. Closing deals, the final step in the sales process, requires finesse and negotiation skills.

Account Management 52

Account Management Management Sales Client Relationships 52

SmartKarrot

OCTOBER 28, 2022

Outstanding organizational and people skills, a master communicator who can speak to all levels of the organization and lead complex, cross-functional projects. Excellent presentation and relationship management skills – strong verbal and written communications skills – with a customer-first attitude.

Customer Success 19

Customer Success Interpersonal Skills Stakeholders Finance 19

Hubspot Sales

FEBRUARY 7, 2018

The typical SDR role requires excellent written and verbal communication skills. People with strong interpersonal skills thrive as AEs, since the lion’s share of their day is spent in meetings, on the phone, sending emails, and/or engaging prospects on social media. Account Executive (AE). AEs are held to quotas.

Account Management 144

Account Management Sales Interpersonal Skills Sales Management 144

MDI Training

NOVEMBER 14, 2023

Human intuition, interpersonal skills, and the ability to solve problems creatively remain crucial, especially in situations that require empathy, emotional understanding, and complex decision-making. Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

SmartKarrot

DECEMBER 26, 2021

Interpersonal Skills. The manager responsible for handling a company’s CX operations must have refined diplomacy, negotiation, and interpersonal skills. These skills are essential to strike a balance between all the stakeholders’ needs and their drives with available resources.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Sales Skill-Sets. Sales Issues. How might you better ‘connect?’

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

Red Star Kim

DECEMBER 7, 2023

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Rapport and communication The bulk of the book is in chapters covering making a connection with a focus on rapport development. There are nuggets in each of these sections but they leave you feeling they lack real substance.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130