Zendesk

AUGUST 3, 2021

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”

Future of Work 98

Future of Work Remote Working Logistics Digitalization 98

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Showpad

JANUARY 12, 2021

Remote onboarding isn’t easy. Typically, onboarding has always consisted of an in-person welcome on your first day, face-to-face interaction with your manager and setting up/learning relevant technology. But what happens when the majority of the world has to transition to remote work for the foreseeable future?

Onboarding 52

Onboarding Meetings Remote Working Organization 52

Insightly

NOVEMBER 3, 2021

CS teams typically focus first on the onboarding process to encourage engagement and adoption, and drive retention. The primary way to achieve that is through enhanced communication across teams, facilitated by a unified customer data platform. . Customer success is primarily proactive, with a focus on the strategic, long-term view.

Remote Working 105

Remote Working Customer Success Facilitation Communication 105

Insightly

APRIL 28, 2021

Dynamic marketing teams can use project management software to better collaborate and communicate, and, ultimately, ensure business success. . . With the rise of remote work, teams now span time zones and even international borders. Communication is splintered. How do you communicate project status with stakeholders?

Management 84

Management Remote Working Onboarding Software 84

Hubspot Sales

MAY 5, 2020

The key to success for an inside sales team working remotely is to shift the primary focus to two-way interactive dialogues between individual contributors and direct management. An initial training and onboarding period (typically two weeks for new employees). Focus on continuous learning and reinforcement.

Sales 134

Sales Sales Leadership Leadership Remote Working 134

Insightly

JUNE 3, 2022

Sales leaders are forced to focus on hiring and onboarding instead of strategy and execution. Email remains a go-to channel for sales communications, but consider adding a personalized video to build rapport without face-to-face contact. . Gen X has unique communication preferences. Invest in training.

B2B 98

B2B Value Proposition Sales Decision-making 98

Jermaine Edwards

APRIL 16, 2020

A few examples of superior advantages created: New risk detection software for remote working (financial services company in Europe). Below are examples of challenges we’ve been working with our customers on. Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Hubspot Sales

DECEMBER 1, 2020

Of all the differences between selling in a remote organization and being a part of an office space, the challenges of complete and transparent communication are some of the few similarities that persist. In a remote environment, over-communication is key to alignment and scalability. Record, Retain, Repeat.

Meetings 143

Meetings Decision-making Stakeholders Sales 143

Hubspot Sales

APRIL 27, 2023

In addition to the great income potential, roles in SaaS tech often offer other perks, including Remote work opportunities. Because they'll be speaking directly with people, SDRs need to have top-notch communication skills , the ability to listen actively, and the resilience to stay positive even when a call doesn't go as expected.

Sales 126

Sales Account Management Communication Sales Management 126

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. 40 tips for remote work. Here’s how to stay productive & keep a work-life balance while working remotely. Many Americans who have switched to remote work recognize the benefits. Poor communication.

CRM 52

CRM Remote Working eCommerce Onboarding 52

Hubspot Sales

SEPTEMBER 30, 2021

As Birch puts it, "You want to make sure that you're hiring before the year even starts, so you have enough time to get through the hiring process, plus onboarding and training your new hires, so they can hit the ground running by the start of the year.". Enable the same sales floor communication dynamics even in a virtual setting.

Sales 98

Sales Onboarding Sales Leadership Remote Working 98

Showpad

MARCH 24, 2020

In the wake of COVID-19, many companies across the world have shifted to remote work. And for the time being, the majority of sellers are working from home. At the same time, sales managers must rely on video to ensure their teams continue to receive the onboarding, continuous learning and coaching they need to succeed.

Onboarding 79

Onboarding Decision-making Remote Working Sales Management 79

Help Scout

APRIL 1, 2019

Of all the everyday challenges professionals face at work, clear communication and effective collaboration are two of the most pervasive. It’s easy for misunderstandings to happen (especially on a remote team. In short, your stack of internal communication tools creates your shared workspace among team members.

Communication 40

Communication Digitalization Remote Working Meetings 40

Hubspot Sales

OCTOBER 28, 2020

When sales leaders provide consistent support to their sales managers through clear expectations and constant communication, the entire team benefits. Use remote work to your advantage. The transition to remote selling has been a big adjustment for many organizations in 2020. Strengthen your communication skills.

Prioritization 103

Prioritization Leadership Sales Sales Leadership 103

Red Star Kim

JUNE 15, 2023

Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”. Fame | UK & Ireland Company Data | Bureau van Dijk (bvdinfo.com) GlobalData – Previously MarketLine.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Aptology

FEBRUARY 26, 2021

Remote collaboration has moved from an abstract concept to a necessary tool for many businesses thanks to COVID-19 and has now become a normal way of working that seems to be here for the long haul. Do they flourish working independently or in a collaborative setting? How do they normally set goals?

Management 52

Management Remote Working Decision-making Communication 52

SBI

JUNE 23, 2020

While some industries had to rethink their selling approach completely—financial services and medical device sales in particular—others such as high tech were already onboard. When it comes to sales, remote work presents a unique set of issues. It’s a challenging time to recruit, interview, and onboard new salespeople.

Virtual Selling 57

Virtual Selling Brainstorming Value Proposition Onboarding 57

Showpad

DECEMBER 21, 2020

Internal functions of the sales team, such as the onboarding of new reps and the continuous coaching of these sellers throughout the span of their time with the company, also fall under the umbrella of remote sales. . In the earliest days of remote working, those things might have been true to some extent.

Sales 52

Sales Onboarding Value Proposition Remote Working 52

Insightly

NOVEMBER 3, 2021

CS teams typically focus first on the onboarding process to encourage engagement and adoption, and drive retention. The primary way to achieve that is through enhanced communication across teams, facilitated by a unified customer data platform. . Customer success is primarily proactive, with a focus on the strategic, long-term view.

Remote Working 52

Remote Working Customer Success Facilitation Communication 52

Help Scout

NOVEMBER 27, 2018

Remote work certainly has its advantages: broader talent pools, uninterrupted blocks of time for deep-focus work, and the quality of life that can come with the freedom to work wherever you choose. But in reality, studies show productivity stays the same or increases when people work outside traditional office settings.

Remote Working 40

Remote Working Communication Meetings Decision-making 40

Showpad

MAY 7, 2021

respondents said all field sales reps were transitioned to remote work and video conferencing. respondents with an entirely remote salesforce (4%). Some of the essential features that any virtual sales platform should offer include: Simplified communication and collaboration tools. 40% of U.S. Video conferencing support.

Sales 59

Sales Digitalization Onboarding Remote Working 59

ACT

JANUARY 13, 2023

Instead of speaking to consumers as traditional direct marketing does—with one-way communication—conversational marketing invites them to have a conversation with you for purposeful interactions. Remote onboarding. Onboarding new employees is a vital part of business, and companies need new technology to do this efficiently. .

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Desired Path

OCTOBER 21, 2020

How to manage Customer Success during the pandemic is still as awkward as it was in April with people working from home, but business is still moving forward. For example, people with writing difficulties which normally could be alleviated by having more in-person meetings are having to write more to communicate.

Customer Success 52

Customer Success Onboarding Remote Working Meetings 52

Desired Path

OCTOBER 21, 2020

How to manage Customer Success during the pandemic is still as awkward as it was in April with people working from home, but business is still moving forward. For example, people with writing difficulties which normally could be alleviated by having more in-person meetings are having to write more to communicate.

Customer Success 52

Customer Success Onboarding Remote Working Meetings 52

Desired Path

OCTOBER 21, 2020

How to manage Customer Success during the pandemic is still as awkward as it was in April with people working from home, but business is still moving forward. For example, people with writing difficulties which normally could be alleviated by having more in-person meetings are having to write more to communicate.

Customer Success 52

Customer Success Onboarding Remote Working Meetings 52

PandaDoc

MARCH 9, 2024

Effective communication, team collaboration, and employee engagement are the cornerstones of the new-age work culture. In fact, 72% of business leaders believe a workplace’s productivity levels increase due to effective communication. And tools like Slack have revolutionized team communication and collaboration.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

Showpad

APRIL 9, 2021

Remote training requires open channels of communication to ensure that new hires are fully integrated into the company culture as well as introduced to various workflows and operational procedures. Communication is also important for opening up connections between marketing stakeholders, new reps and their managers and peers.

Facilitation 52

Facilitation Remote Working Artificial Intelligence Digitalization 52

SBI

JANUARY 26, 2021

Pam : Now more than ever, Bigtincan customers are using the breadth of our capabilities from sales readiness to sales content management to buyer engagement in order to win in today’s remote, virtual business environment. Pam Dearen VP Marketing Communications, Bigtincan.

Government 47

Government Retail Facilitation Onboarding 47

Showpad

JUNE 14, 2021

Tadaam, a cable broadband service provider, tuned into the effects of remote working. In many households there was a bandwidth battle going on between working from home partners, remote studying kids and a rising consumption of streaming entertainment. Was there active two-way communication on those assets?

Meetings 59

Meetings B2C Stakeholders B2B 59

Zendesk

AUGUST 26, 2022

This requires a centralized location for all relevant communications and open support tickets, and the ability to streamline information between sales, marketing, and support teams. That number is only expected to rise as the demand for remote work, learning, and entertainment continues. Are you still working with spreadsheets?

Customer Experience 52

Customer Experience CRM Software Software 52

SmartKarrot

MAY 19, 2023

Introduction: The Rise of Remote Work in the Marketing Industry The marketing industry has seen a significant change in the way work is done in recent years, with the rise of remote work, also known as working from home or telecommuting. What are the Key Challenges of Remote Work for Marketing Teams?

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SmartKarrot

MAY 19, 2023

Introduction: The Rise of Remote Work in the Marketing Industry The marketing industry has seen a significant change in the way work is done in recent years, with the rise of remote work, also known as working from home or telecommuting. What are the Key Challenges of Remote Work for Marketing Teams?

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SmartKarrot

MAY 8, 2023

When we reflect about the HR trends that emerged due to the COVID-19 pandemic, remote work is the first and foremost. While it is possible to argue that remote work was a trend on the rise, there’s no denying that the pandemic greatly accelerated its adoption. Remote work is not an exception to this rule.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Account Management Skills

JUNE 5, 2023

So we just have to get it right from the very beginning stages of those very first conversations we have in the prospecting phase, to how we write a scope of work, when we are writing a proposal and then how we onboard clients and how we set our stall out of this is how we’re going to work together.

Management 52

Management Account Management Suppliers Onboarding 52

SmartKarrot

JULY 10, 2020

Desperate to flatten the COVID-19, customer success teams are working hard from their homes and straining remote work operations. Communication First, Always! What stands critical in such chronic situations is hands down, communication. Share as much as details related to keeping the working area sanitized.

Customer Success 10

Customer Success Artificial Intelligence Remote Working Customer Experience 10

SmartKarrot

SEPTEMBER 18, 2020

Communicate and Converse Offer Discounts, Freeze or Pay Deferments Envisage future needs and plans Empathy precedes Compassion Collate Data and alerts. Communicate and Converse. In battling times like this, healthy and clear communication is invaluable. This also cuts down the hassle of reboarding or re-onboarding them.

Customer Success 10

Customer Success Management Remote Working Communication 10