Brooks Group

MARCH 27, 2025

A customer-centric strategy puts the customers needs, wants, and communication preferences at the center of the buying process. A positive customer journey depends on helping the customer achieve short- and long-term success through every sales activity and communication. What Is a Customer-Centric Strategy? Data driven or more social?

Account Management 89

Account Management Sales Sales Training Profitability 89

Strategic Account Management Association

JUNE 30, 2021

First, there is how SAMs communicate, articulate and exchange their expertise based on their sales and professional experience. I saw how they communicated to Fortune 500 companies with a lot of repetition. But these upper echelon SAMs have spent years creating their personal ability to communicate to high level executives.

Digitalization 520

Digitalization Organization Account Management Management 520

Sales Gravy

FEBRUARY 27, 2025

You are how you present yourself. Nonverbal Communication is Key Your body language needs to project authority. Its your responsibility to present a professional front online as well as in person. Its relevant in every step of the selling process including how you present yourself as an engaged listener.

Decision-making 83

Decision-making Digitalization Communication Meetings 83

Brooks Group

FEBRUARY 10, 2025

Sellers need sophisticated communication and consultative skills to understand varying stakeholder needs. Your sales professionals are no longer presenting to a few players; theyre now performing for a panel of diverse stakeholderseach with their own expectations, requirements, and priorities.

B2B 75

B2B Emotional Intelligence Value Proposition Stakeholders 75

Hubspot Sales

AUGUST 7, 2024

Now data presents a new challenge: there's an excessive amount to sift through and interpret. 24/7 Mass Communication Unlike a brick-and-mortar business, you have a global audience that requires 24/7 communication. Some CRMs will even display the local weather of your leads to help you personalize your communication.

CRM 115

CRM Software Software Onboarding 115

Hubspot Sales

MARCH 26, 2025

Revenue enablement focuses on selling, marketing, and customer success alignment with seamless communication at each touchpoint in the Customer Life Cycle with consistent messaging across. It centralizes all sales materials presentations, case studies, one-pagers so reps dont have to waste time hunting for them.

Sales 76

Sales Customer Life Cycle CRM Decision-making 76

Account Manager Tips

JUNE 29, 2021

Improve communication. Do you make the first move and present a compelling proposal that positions you as the partner of choice? Provide Value Reports that present measurable shareholder and stakeholder value. There's too much at stake to prepare, present and close the renewal proposal by yourself. Which would you prefer?

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Red Star Kim

OCTOBER 3, 2022

Last week there was a mixture of legal and accounting firms – and M&BD people as well as fee-earners – at the MBL workshop on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders”. This was seen as a powerful way to communicate a firm’s personality and values. Following up.

Meetings 130

Meetings Communication Decision-making Marketing 130

Brooks Group

MARCH 4, 2025

Its a time to recognize, educate, communicate, and motivate. If you need to intervene, then approach it in a way that presents a learning opportunity. Organizations must be very intentional in how they plan and communicate career development to attract and retain sales talent. But running an effective meeting is an art.

Management 75

Management Sales Meetings Sales Training 75

Upland

JANUARY 26, 2020

Communication. It’s about bringing insight to the customer to present solutions that benefit them, thereby increasing sales. Communication. If you want to get everyone on board with account planning, you need to celebrate, socialize, and communicate your successes. Calibration.

Account Planning 195

Account Planning Shareholders Publishing Communication 195

Hubspot Sales

JANUARY 8, 2025

This step is crucial for understanding what isnt presently working for them. So, whether youre tailoring language based on who youre prospecting with or adjusting your delivery to fit the sales situation, the way you communicate can mean the difference between connection and confusion. It defines the future state.

Sales 113

Sales Decision-making Negotiation Sales Environment 113

Upland

MAY 4, 2023

These are: Calibration Cadence Coaching Communication KPIs Calibration Successful account planning is all about getting the right calibration – you need the right-sized account plan, the right plan type, and the correct functionality and activities for your revenue team.

Account Planning 195

Account Planning Publishing Shareholders Communication 195

Red Star Kim

JANUARY 3, 2023

Change management 20 insights on change management processes and communication (kimtasso.com). Presentation skills (and video) An introduction to presentation skills – Easy as ABC (Video) (kimtasso.com). Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). kimtasso.com).

Leadership 130

Leadership Publishing Management Communication 130

Hubspot Sales

MARCH 12, 2025

Streamline communication. Streamlining communication. Ideally, you can present your buyer with straightforward options to choose from. Try to be brief and to the point in all communications. In the spirit of simplicity, Ill go through each stage below and share tidbits that can make a difference. Keep it simple.

Decision-making 87

Decision-making Sales Internet B2B 87

Account Manager Tips

AUGUST 4, 2022

Todd Caponi, author of The Transparency Sale , brings the science of transparency and intrinsic inspiration to the pages of this book, in a simple-to-understand-and-implement structure to help you get the job, plan, strategize and communicate to your team, your bosses, and even your board. In the end, you’ll see the holes before they form.

B2B 243

B2B Key Account Management Sales Leadership Leadership 243

Account Manager Tips

MAY 25, 2021

Communication improves, friction reduces, and consistency increases across products, prices, processes and locations. Decide how you will measure and communicate results. Burnett, K. Strategic Customer Alliances. London, UK: Pitman. In other words, spend more of your time and resources on the clients with the best growth potential.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Hubspot Sales

DECEMBER 28, 2020

While some scientists dispute the statistic that 93% of our communication is nonverbal, many agree that people are considerably less influenced by the actual words you use, and more influenced by the tone of your voice and your body language. In this situation, you are the expert with the solution and you must present yourself in that manner.

Sales 139

Sales Communication Decision-making Meetings 139

Brooks Group

AUGUST 22, 2024

Without realizing it, your sellers may be pushing potential buyers away by using the wrong communication approach. Taking a personality assessment like DISC allows sales professionals to understand their own behavior style and helps them present information in a way the customer is most receptive to.

Emotional Intelligence 97

Emotional Intelligence Decision-making Sales Communication 97

Hubspot Sales

FEBRUARY 10, 2025

This keeps the initial outreach manageable and increases the chances of continued communication. Once the prospect is interested, you can drill into the features and benefits of your product and have a more relevant conversation.

Value Proposition 98

Value Proposition Logistics Sales Marketing 98

Red Star Kim

MAY 3, 2023

Work roles varied across marketing, business development, PR, internal communications, events, digital and graphic design. Power of Three I described the concept of the power of three in persuasion previously Power of three – Writing and presentation basics (Video) (kimtasso.com).

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Red Star Kim

JULY 17, 2023

So it was comforting to look at the statistics of how many people felt anxious in social settings, on the phone, at work and when presenting. Use non-verbal communication – We considered things we can do with non-verbal communication to appear and be perceived as more confident by others. And before they answer questions.

Communication 130

Communication Meetings Financial Services Government 130

Customer Think

JULY 30, 2024

While the chaos of such events presents significant challenges, it also offers crucial lessons on the value of real-time customer insights, empathetic communication, and continuous engagement. Here are my […]

Communication 110

Communication 110

MDI Training

MARCH 25, 2025

These roleplay simulations allow leaders to practice decision-making, conflict resolution, communication skills, and further challenges in a risk-free environment. This AI-powered tool can analyze leaders communication styles, decision-making patterns, and even their tone of voice during meetings.

Leadership 52

Leadership Digital Transformation Artificial Intelligence Co-Creation 52

Red Star Kim

SEPTEMBER 20, 2023

As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration. Being able to summarise a topic is a key skill when communicating to leaders.

Communication 113

Communication Meetings Publishing Decision-making 113

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Brooks Group

OCTOBER 14, 2024

Practice communicating ROI and long-term benefits to create cross-sell and upsell opportunities. Practice using narratives to illustrate product value in sales presentations. Effective Follow-Up Establish a systematic approach to post-sale communication. Train on providing ongoing value between purchases.

Emotional Intelligence 68

Emotional Intelligence Negotiation Sales Training Construction 68

Red Star Kim

AUGUST 14, 2023

Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Delegates liked the idea of focusing on no more than three key points: Power of three – Writing and presentation basics (Video) (kimtasso.com).

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Nutshell

JANUARY 2, 2025

Theres the software needed to create and present designs, but architects also need software to help them manage building projects and run their businesses. Rendering is also a great way to pinpoint any design issues before you present your drawings to your client. FREE DOWNLOAD What software does an architecture firm need?

Software 62

Software Software CRM Construction 62

Hubspot Sales

AUGUST 31, 2022

Vulnerability is giving a presentation to 195 people, even when you’re scared shitless of public speaking. They are present. But the benefit of being present is that it can build a connection and improve your likeability easier than you’d think. If you struggle to be present, one method to try out is meditation.

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

Upland

JULY 3, 2023

What ChatGPT can and can’t do While using ChatGPT with Altify presents exciting possibilities, organizations must consider important factors such as data privacy, security, and ethical usage. Additionally, ChatGPT’s data training is limited to 2021, and as such doesn’t have access to real-time data.

Facilitation 195

Facilitation Customer Success Innovation Customer Experience 195

Strategic Communications

JULY 22, 2024

It’s about presenting your audience with a logical argument that might be supported by facts and data. All three of these elements must come into play whenever we’re making an argument, whether face-to-face, through a speech or presentation, or through our advertising copy. Logos is logic. Some by facts and data.

B2B 105

B2B B2C Communication Advertising 105

Red Star Kim

JANUARY 26, 2024

Delegates shared experiences about assuming a worst-case scenario, worrying about increased workloads and panicking in advance of a presentation. We discussed strategies for managing our self-confidence and presenting a confident image for example: the use of alter egos and “putting on armour”.

Meetings 130

Meetings Communication Digitalization Management 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. There were also comments about how to structure and present ideas and reports more effectively (i.e. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Hubspot Sales

DECEMBER 17, 2024

And that co-workers best skill is looking at the past and present to offer the best solutions to streamline your workflows. Just out of the box, your payment processing is not going to communicate with all of them. AI in payments is no different. I like what Darlea said about AI: Its not your competitor. Its your best co-worker.

Artificial Intelligence 98

Artificial Intelligence Co-Creation Decision-making Small Business 98

Brooks Group

FEBRUARY 12, 2025

Match Your Buyers Communication Style Not everyone communicates (or prefers to communicate) in the same way. Sellers who learn to quickly identify a prospects preferred communication style and adapt to it have a competitive edge. Everyone has a primary style and some degree of the other styles.

Sales Training 53

Sales Training Profitability Decision-making Communication 53

CMOE

MARCH 17, 2025

For example, a strategic leader provides a new type of communication software after noticing a pattern of miscommunication problems. The leader knows there may be minor problems as the team gets used to the new system, but ultimately understands the communication issue will be resolved with time.

Strategic Thinking 52

Strategic Thinking Brainstorming Leadership Communication 52

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130