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The Ultimate Guide to Small Business Customer Service

Help Scout

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. The importance of customer service for small businesses. So why exactly is customer service important for small businesses?

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11 Small Business Marketing Strategies and Tactics to Employ Now

Outbound Engine

As a business owner, you probably think a lot about which small business marketing strategies and tactics are best for you. How do you prioritize marketing tasks? These 11 small business marketing strategies are helpful to review regardless of what stage your business is in. How about money?

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Should You Brand Your Small Business or Solo Practice? Of course—before someone else does…

Strategic Communications

It’s an issue that I find that many people—even very smart business people and sometimes even extremely smart communication professionals, don’t really fully understand. Recently I was asked to provide some insights for a small business audience about whether small businesses really need a brand (yes!!),

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Best Lead Generation Strategies for Growing Your Small Business

LinkedFusion

Introduction Generating leads often keeps small businesses afloat in today’s fast-paced business environment. Limited Budget Small businesses often have limited budgets and manpower to invest in improving the lead generation process. They typically have a constrained budget for marketing and advertising.

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Best Lead Generation Strategies for Growing Your Small Business

LinkedFusion

Introduction Generating leads often keeps small businesses afloat in today’s fast-paced business environment. Limited Budget Small businesses often have limited budgets and manpower to invest in improving the lead generation process. They typically have a constrained budget for marketing and advertising.

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How My Sales Team Hit Quota Every Month for A Year

Hubspot Sales

As a sales manager at HubSpot, I lead a team of nine reps who sell to small businesses based out of California. In small business sales at HubSpot, there are two ways to hit quota — you either close fewer high-dollar deals or sell several smaller deals. Create tailored development plans for reps.

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6 Steps for scaling a small business to enter new markets

ACT

Scaling your small business to the next level and taking over new markets. But before you set out to scale your business, understand this—over 469,500 new business applications were filed in the US in July 2023 alone. So, your small business expansion plans might face stiff competition from other entrepreneurs.