ACT

FEBRUARY 2, 2023

Plus, remote workers often have a hard time unplugging from work at the end of their workday. It can take a toll on their work-life balance and result in burnout. Wouldn’t it be great if you could continue to harness the productivity wins of remote work without affecting employee engagement ? The best part?

Remote Working 52

Remote Working Small Business Brainstorming CRM 52

Hubspot Sales

DECEMBER 8, 2020

Time-saving tools and software give reps those hours back — as a result, there’s more time to focus on prospects and deals. Sales Dialer Software. There are many sales dialer software options on the market today. Aircall is a cloud-based call center software that integrates with your CRM, help center, and other apps.

CRM 140

CRM Sales Software Software 140

Groove HQ

APRIL 8, 2020

As a 100% remote company, we rely on Zoom to communicate with our global team. Today, we’re sharing our favorite Zoom tips and tricks to help newly-remote teams get up to speed on video conferencing. We build customer support software here at Groove.

Meetings 143

Meetings Software Software Communication 143

Hubspot Sales

DECEMBER 16, 2020

Zach Rego on maintaining high morale and retention on an all-remote sales team. Zach Rego is the VP of Sales and Marketing at Unstack , a marketing platform software. In 2020, Zach (like many other sales leaders) faced the challenge of transitioning to a remote sales team while maintaining high team performance and morale.

Sales 144

Sales e-Learning Remote Working Decision-making 144

Zendesk

AUGUST 3, 2021

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”

Future of Work 98

Future of Work Remote Working Logistics Digitalization 98

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. . . Many Americans who have switched to remote work recognize the benefits. There’s zero commute and a comfortable work environment. Here’s why adopting a unified CRM can be a smart choice for your remote teams.

CRM 98

CRM Remote Working eCommerce Onboarding 98

Planview

JANUARY 10, 2023

How important are in-person connections in an increasingly remote work environment? Planview is on a mission to “Build the Future of Connected Work,” – so I spend a lot of time thinking about the human aspects of connection. The takeaways of remote work vary widely from person to person.

Remote Working 98

Remote Working Brainstorming Meetings Software 98

Nutshell

JULY 17, 2020

Combined sales and marketing software helps growth teams communicate better, coordinate their efforts, and save money. . There are two common problems with using multiple software platforms for all your sales and marketing tasks. But what is sales and marketing software, really? Saving Money. Building Trust.

Software 71

Software Software Marketing Sales 71

Insightly

APRIL 28, 2021

Dynamic marketing teams can use project management software to better collaborate and communicate, and, ultimately, ensure business success. . . How do you know if you need project management software? Deciding to implement project management software can be a tough decision. Communication is splintered.

Management 84

Management Remote Working Onboarding Software 84

Showpad

DECEMBER 16, 2020

The transition to a fully remote work life has been a journey for employees around the globe. But think about those that found a new opportunity and started a new job completely remote. Having to navigate new technology and software on their own. Having to navigate new technology and software on their own.

Onboarding 105

Onboarding Remote Working Insurance Software 105

PandaDoc

OCTOBER 15, 2020

Collaboration is when a group works together to accomplish a common goal. According to Salesforce, 86% of employees and executives cite a lack of collaboration or ineffective communication for workplace failures. Why is Collaboration More Important in a Remote Workforce? Ants and other animals communicate with pheromones.

Communication 98

Communication Remote Working Software Software 98

Zendesk

MARCH 25, 2021

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives. Must-haves.

Remote Working 92

Remote Working Software Software Communication 92

Zendesk

APRIL 26, 2021

Communication skills. Remote work skills. Customer service software skills. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success. Customer service messaging skills include: Clear written communication.

Interpersonal Skills 98

Interpersonal Skills Remote Working Software Software 98

Zendesk

MAY 5, 2021

As a customer service agent, being a great communicator means everything. But your ability to communicate well goes beyond listening to what your customers and team members say. Understanding the various communication styles can help you improve your relationships with customers and colleagues alike. Read on to find out why.

Communication 59

Communication Media Remote Working Meetings 59

SuperOffice

FEBRUARY 8, 2021

There’s still one thing that is missing – Customer Relationship Management (CRM) software. The benefits of CRM software are undeniable. Ensure effective communication between marketing and sales teams. In remote work, there’s no such thing as overcommunication. Prioritize transparency.

CRM 100

CRM Management Remote Working Communication 100

Zendesk

SEPTEMBER 3, 2021

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

Remote Working 94

Remote Working Brainstorming Insurance Acquisition 94

Jermaine Edwards

APRIL 16, 2020

A few examples of superior advantages created: New risk detection software for remote working (financial services company in Europe). New customer collaboration software that tells you the customer story in real-time (consulting company in the UK). At one point it was the world’s largest cell phone maker.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

PandaDoc

MAY 25, 2021

Software is becoming one of the world’s biggest industries, and there’s no demographic that generates more business than enterprises. The following seven enterprise software companies are some of the best in the world for producing high-quality enterprise application software. Salesforce. Location: San Francisco, CA.

Software 52

Software Software Co-Creation e-Learning 52

Hubspot Sales

APRIL 27, 2023

The SaaS (Software-as-a-Service) business model is one of the fastest-growing of the last decade. In addition to the great income potential, roles in SaaS tech often offer other perks, including Remote work opportunities. This role is perfect for people who prefer to lead teams rather than do client-facing work.

Sales 126

Sales Account Management Communication Sales Management 126

PandaDoc

MAY 25, 2021

Software is becoming one of the world’s biggest industries, and there’s no demographic that generates more business than enterprises. The following seven enterprise software companies are some of the best in the world for producing high-quality enterprise application software. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52

Hubspot Sales

MAY 25, 2020

For instance, consider going for mid-tier decision-makers, rather than continually trying to communicate with busy business owners. This meant people could no longer visit their office sites to work with their teams. As a result, many businesses began offering software solutions that supported a remote workforce.

Digitalization 111

Digitalization CRM B2B Software 111

Planview

APRIL 29, 2024

The higher a leader’s role in an organization, the less likely they are to have personal connections with hundreds or thousands of employees to support or gauge their engagement—that type of visibility doesn’t scale in the same way that communicating a company vision does. Software connects people to each other and their work.

Remote Working 69

Remote Working Innovation Communication Leadership 69

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. 40 tips for remote work. Here’s how to stay productive & keep a work-life balance while working remotely. Many Americans who have switched to remote work recognize the benefits. Poor communication.

CRM 52

CRM Remote Working eCommerce Onboarding 52

CMOE

OCTOBER 14, 2021

Be sure to offer clear guidelines on remote-work expectations, schedule regular check-ins with team members, and monitor productivity levels. Keeping the lines of communication open will help you maintain trust with employees. Ask your staff for feedback before and after going remote. Remote work is here to stay.

Remote Working 52

Remote Working Software Software Digitalization 52

Zendesk

AUGUST 10, 2021

Set your personal phone and communication channels to “do not disturb” so you’re able to focus. If you sell point-of-sale software, for instance, keep an ear and eye out for friends who just opened their own storefronts or family members who work in retail. Setting these mini objectives can help you stay motivated.

Sales 104

Sales Media Digitalization Software 104

Insightly

JUNE 13, 2023

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. The typical marketing job titles hierarchy at a tech or software startup might look something like this: Though it may seem like the hierarchy is well-established, it can vary.

Marketing 98

Marketing Remote Working Decision-making Meetings 98

Zendesk

DECEMBER 1, 2020

Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We Once you know how people feel about the change, it’s easier to plan communications, training activities, and manager support. Communicate “the why” upfront. A comprehensive plan incorporates both parts.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

ACT

OCTOBER 25, 2022

It is evident that certain pandemic-era trends like remote working models and online shopping preferences, are here to stay and that SMBs must remain nimble to keep up with industry trends. CRM Myths Slowing Software Adoption Among SMBs. Why is there such resistance to software integration by SMBs? In May of 2022, Act!

Supply Chain 52

Supply Chain CRM Small Business Software 52

AchieveIt

MARCH 25, 2024

The business landscape today is defined by a relentless rhythm of change, driven in no small part by rapid advances in technology, evolving customer expectations, and now more than ever, global shifts like the rise of remote work. The physical distance can hinder clear communication and collaboration, risking essential details.

Management 52

Management Remote Working Construction Communication 52

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. This reduces the need to communicate using couriers, notes, and papers.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Insightly

FEBRUARY 14, 2023

In light of the ever-increasing popularity of remote work, do your sales teams still have access to the customer data that they need to build strong relationships? Today, we’re going to go over precisely what mobile CRM software is, how it works, and what CRM software can do for your business.

CRM 52

CRM Remote Working Software Software 52

Showpad

MARCH 24, 2020

In the wake of COVID-19, many companies across the world have shifted to remote work. And for the time being, the majority of sellers are working from home. For starters, sellers can start using video conferencing software — such as Zoom or Google Hangouts — in lieu of in-person meetings.

Onboarding 79

Onboarding Decision-making Remote Working Sales Management 79

Zendesk

APRIL 12, 2021

Make it about your customers: In a culture that values being on the front lines of innovation, put that spirit to work for your customers. Channel that creative energy into coming up with novel customer-centric tech or new ways to communicate and connect with your customers.

Logistics 98

Logistics Decision-making Customer Experience Organization 98

Zendesk

SEPTEMBER 3, 2021

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

Remote Working 52

Remote Working Brainstorming Insurance Acquisition 52

Zendesk

JULY 19, 2022

A recent McKinsey survey revealed that 52 percent of employees prefer more flexible working models, which include both hybrid and remote work. Make sure productivity and communication standards are identical across roles. To grow and measure employee satisfaction, invest in software like Zendesk for Work.

Decision-making 98

Decision-making Remote Working Organization Customer Experience 98

Zendesk

JULY 19, 2022

A recent McKinsey survey revealed that 52 percent of employees prefer more flexible working models, which include both hybrid and remote work. Make sure productivity and communication standards are identical across roles. To grow and measure employee satisfaction, invest in software like Zendesk for Work.

Decision-making 98

Decision-making Remote Working Organization Customer Experience 98

Zendesk

NOVEMBER 2, 2023

With the help of WFM software, organizations can gather information on employee performance, attendance, turnover rates, and other important metrics like revenue per employee and time to fill. Efficient communication Reliable communication can make or break an organization. What is workforce management software?

Management 52

Management Profitability Software Software 52