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10 Active Listening Techniques for Better Customer Communication

Brooks Group

This allows you to recommend solutions that meet their needs, making it more likely youll close the sale. Heres an easy-to-follow plan that will help your sellers improve their listening and customer communication skills. Discover what prospects want most by asking consultative questions and listening actively.

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How We Approach Virtual Sales Training to Ensure Results

Force Management

This post is an extension of the Ten Reasons Why Our Sales Training Is Different. The impacts of the pandemic have left many sales leaders to shift priorities and find new ways to equip their sales teams to succeed. Here a few things to factor in when you begin to set clear objectives for your strategic sales initiative.

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How to Drive Sales with a Customer-Centric Strategy

Brooks Group

A customer-centric strategy puts the customers needs, wants, and communication preferences at the center of the buying process. A positive customer journey depends on helping the customer achieve short- and long-term success through every sales activity and communication. What Is a Customer-Centric Strategy?

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How to Make Your Sales Training More Inclusive, According to HubSpot's Inclusion Experts

Hubspot Sales

Whether you’re welcoming a new person to your sales team or helping develop skills among your current staff, sales training is a very important part of fostering a successful sales program. Below, they share their advice on how to improve inclusivity in your sales training. What is inclusive sales training?

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How to Make Sales Training Actually Stick

Hubspot Sales

While sales is undoubtedly the lifeblood of any organization, the thought of implementing a successful sales training program is enough to give even the strongest business leader pause. There’s clearly a gap between perceived and actual ROI when it comes to sales training, with good money being spent on ineffective practices.

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How to Measure Sales Training ROI (and Why)

Brooks Group

You know you should measure sales training ROI. Isn’t the main thing just to get the training done? Step one, you need to train your sales team. But step two should be making sure your training is getting the results you want. Here are eight ways effective sales training makes a difference.

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Sales Training Tips: What Makes a Good Salesperson Great?

Brooks Group

Sales leaders and managers seek individuals who can not only meet targets but exceed them consistently. When you focus your sales training on the right skills, you ensure your team is equipped for any selling situation. 7 Habits of a Great Salesperson (and How to Train) 1.