Strategic Account Management Association

JUNE 1, 2021

This same belief rang true in the world of sales training. In the past, sales has done a disservice by being in the business of creating human doings not human beings. Virtuoso organizations are ones with superior innovation, adaptability, teamwork, collaboration and communication. So How Can You Become a Virtuoso SAM?

Supply Chain 591

Supply Chain Leadership Decision-making Innovation 591

Strategic Account Management Association

FEBRUARY 2, 2021

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. Figure 2: Buyer and seller perspectives on the challenges of virtual sales interactions. These mixed results are not surprising.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

AUGUST 6, 2021

Form an organizational capability around co-creating products and solutions with our customers Redesign our philosophy around our customers’ needs Make a positive business impact on our customers’ operations Ingrain a deeply customer-centric vision and mission for sales. Tier 3: People Development.

Supply Chain 520

Supply Chain Logistics Co-Creation Account Management 520

Strategic Account Management Association

JULY 13, 2021

Understanding strategic account management is essential for the members of a COE who need to appreciate that it is a business model, not a sales model, and requires change management. Able to break internal silos by providing an aligned business process and communication. Having the COE Report Directly to the Executive Team.

Account Management 591

Account Management Innovation Co-Creation Organization 591

Strategic Account Management Association

JUNE 30, 2021

First, there is how SAMs communicate, articulate and exchange their expertise based on their sales and professional experience. In traditional sales models, like the seven-step sales model, there are steps six and seven, which is service after the sale, but this is not based on expertise.

Digitalization 520

Digitalization Organization Account Management Management 520

Mike Kunkle

AUGUST 8, 2023

In the ever-evolving landscape of business, the role of Chief Revenue Officers (CROs) or senior-most sales leaders (by any title), has never been more critical. When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. This is a definite growth killer.

Sales 221

Sales Prioritization Innovation Sales Training 221

Mike Kunkle

FEBRUARY 5, 2023

“As in other studies we’ve done, this year’s enablement study found that sales process and sales methodology adoption rates above 75% resulted in above-average gains for revenue plan attainment, quota attainment, and win rates, with a big boost at adoption rates greater than 90%.” increase in revenue plan attainment 17.1%

B2B 231

B2B Sales Decision-making Negotiation 231

Mike Kunkle

APRIL 8, 2023

In this post, I’m going to share some simple concepts that I’ve seen deliver radically improved results across a sales force. The advice comes from Modern Sales Foundations , a course that was developed based on over 16+ years of top sales performer analysis, modernized for working with today’s buyers.

B2B 243

B2B Sales Decision-making Stakeholders 243

Holden Advisors

SEPTEMBER 21, 2021

Imagine if you could banish “no-decision” from your sales funnel. More deals that travel all the way to the win/loss finish line, less wasted sales time, more essential customer needs resolved, and a higher share of wallet. In a review of 50,000 B2B sales calls, tech company Gong.io What’s standing in your way?

Decision-making 435

Decision-making B2B Profitability Account Management 435

Holden Advisors

NOVEMBER 9, 2021

Holden Advisors has the privilege of working with some of the top global sales organizations which affords us visibility into challenges that leaders in those organizations face on a daily basis. We're frequently asked about these common challenges because they might be applicable to issues encountered by other companies.

Sales 195

Sales Profitability Organization Communication 195

Upland

MARCH 12, 2024

According to a recent and comprehensive study conducted by HubSpot, a staggering 70% of sales professionals agree that AI tools will make them more productive at work — enabling them to work smarter, faster, and more efficiently than ever before. Sales AI is exciting, and also a little terrifying. That’s where sales AI comes in.

Artificial Intelligence 195

Artificial Intelligence Sales B2B Organization 195

Holden Advisors

NOVEMBER 3, 2021

Assist in communicating value. Works side-by-side with sales to sell value and overcome procurement. Think: Revenue – Costs = Profit. Set the right price and you gain revenue. But, to set the price correctly on a regular basis, the pricing division must: Understand value. Defend the value when interacting with customers and prospects.

Procurement 369

Procurement Finance Construction Government 369

Strategic Account Management Association

AUGUST 18, 2022

Join us and hear how Richard Santucci and David Hughes leveraged their combined 50 years of experience in B2B sales and sales leadership to build and lead a very successful, global Strategic Account Management program from scratch, then wrote a great book about it. How do you take care of your most important customers?

Account Management 520

Account Management Management Sales Leadership Leadership 520

Hubspot Sales

AUGUST 26, 2024

I remember it like it was yesterday — I was just starting out in SaaS sales, and I had identified a promising account I wanted to target. Sales requires a lot of skills you can only acquire from experience, but there’s one critical attribute you should start to hone on day one: persistence. How to Use AI for Sales Follow-Ups 1.

Sales 122

Sales Meetings Communication Stakeholders 122

Upland

OCTOBER 17, 2023

And now, savvy sales leaders are using generative AI , too. All you need is the right sales enablement AI tool. Ready to dive into sales enablement AI? What is sales enablement AI? Like other forms of AI, sales enablement AI helps sales teams automate everyday tasks… tasks that take away from the actual selling.

Artificial Intelligence 195

Artificial Intelligence Sales Decision-making CRM 195

Hubspot Sales

SEPTEMBER 6, 2024

By using HubSpot’s AI chatbot builder, we enabled our prospects to get answers to their questions 24/7/365, regardless of sales rep availability. Why Use AI Sales Closing Techniques With AI backing up our sales department, missed opportunities became a thing of the past — which is critical considering that sales is a numbers game.

Sales 115

Sales Negotiation Prioritization Communication 115

Strategic Account Management Association

OCTOBER 26, 2021

It is about having the ability to see a future that others do not see; creating and communicating a clear vision, mission and, most importantly, purpose; and having an optimistic, yet pragmatic, outlook that is solution oriented. Empathy can be used to listen as well as communicate. Agile leadership. Caring must be embedded in both.

Account Management 520

Account Management Co-Creation Leadership Decision-making 520

Hubspot Sales

JANUARY 7, 2024

But when an inside sales professional wants to establish their authority over the phone, they need to use their voice tone and pacing to get the point across. Sales reps who use these words sound like hesitant amateurs, so be very careful to avoid them. It’s not easy to build authority, especially if your prospects can’t see you.

Sales 126

Sales Decision-making Onboarding Communication 126

Hubspot Sales

APRIL 27, 2023

In this article, you’ll learn some positions you can consider in SaaS sales, expert tips for getting into the industry, and how to succeed in your first sales role. Table of Contents Is SaaS sales a good career? SaaS Sales Positions How to Get into SaaS Sales How to Succeed in SaaS Sales Is SaaS sales a good career?

Sales 126

Sales Account Management Communication Sales Management 126

Customer Think

JULY 11, 2024

In this episode of the Sales Leadership Awakening podcast, Jenn Steele, CEO and Co-Founder of SoundGTM, discusses the challenging dynamic between marketing and sales teams. She highlights the common blame game between marketing and sales and the importance of effective communication and collaboration between the two functions.

Marketing 113

Marketing Sales Leadership Leadership Sales 113

The Center for Sales Strategy

FEBRUARY 14, 2024

Despite the rise of social media, instant messaging, and other communication platforms, email continues to be a preferred and effective channel for sales professionals. Think about how much technological innovation has occurred in those 53 years since email’s invention.

Computers and Electronics 120

Computers and Electronics Innovation Media Sales 120

Hubspot Sales

APRIL 15, 2024

Thoughtfully calculated, well-executed prospecting is central to virtually every successful sales engagement. It sets a tone — giving you the momentum and perspective you need to lock in on viable sales opportunities and ensure the rest of your sales process goes as smoothly as possible.

Sales 116

Sales Prioritization CRM Communication 116

Upland

AUGUST 25, 2023

After all, it takes an entire team to win a deal in today’s complex sales landscape. This information can be used to improve communication and collaboration between stakeholders, to build trust, and to resolve conflict. An influence map is vital because of expanding buying groups And we really mean the full revenue team.

Stakeholders 195

Stakeholders Decision-making Sales Leadership 195

Hubspot Sales

JUNE 13, 2023

As prospecting is an extremely critical step in the sales process , adopting AI to help with your processes is worth considering. Read on to learn more about using AI for sales prospecting and specific use cases for generative AI. I want to email a sales director to introduce my company, Field. Lead scoring and qualifying leads.

Artificial Intelligence 130

Artificial Intelligence Sales Value Proposition B2C 130

Upland

JULY 27, 2023

Is generative AI for sales the next big thing? ” Sales is one of those fields. Generative AI for sales – a perfect match As pointed out by the Harvard Business Review, sales has often lagged behind other areas of business in digital transformation. That could all change now, thanks to generative AI in sales.

Digital Transformation 195

Digital Transformation Sales Digitalization Decision-making 195

Upland

MAY 4, 2023

How are sales teams meant to grow revenue in key accounts without a well-thought-out account planning strategy ? However, account planning is one of the most underused strategies in the sales arsenal. After all, account planning isn’t just about increasing sales. ” -Abraham Lincoln.

Account Planning 195

Account Planning Publishing Shareholders Communication 195

Hubspot Sales

OCTOBER 18, 2022

Any company's sales leadership needs to keep a pulse on how its salespeople are performing, both individually and on a broader organizational level — getting there often starts by understanding the degree of effort reps are putting in. That's where performance indicators known as sales productivity metrics come in. Why is it important?

Management 135

Management CRM Leadership Sales 135

The Center for Sales Strategy

JULY 29, 2024

Ever feel like you're giving a killer sales pitch, but your prospect just keeps staring at the wall? The truth is a one-size-fits-all sales approach rarely works. Prospects have unique personalities, and understanding these differences can be the key to unlocking sales success.

Sales 107

Sales Communication 107

Brooks Group

OCTOBER 3, 2024

You’ve just been promoted to sales management. Here’s some helpful advice for new sales managers to help you thrive in your new role and turn those butterflies into fuel for success. What Is a Sales Manager Responsible For? This includes setting sales goals, monitoring performance, and providing sales coaching and feedback.

Sales Management 105

Sales Management Management Sales Training Sales 105

Hubspot Sales

MAY 27, 2024

We all know the “obvious” traits high-performing sales reps exhibit. insight you can only find at a revolutionary publication that supplements an esteemed legacy with a funky, devil-may-care edge — in short, you're looking for what The HubSpot Sales Blog has to offer, baby! 7 "Under-the-Radar" Traits of Top-Selling Sales Reps 1.

Sales 126

Sales Internet Account Management Innovation 126

Hubspot Sales

JUNE 12, 2023

Welcome to "The Pipeline" — a new weekly column from HubSpot, featuring actionable advice and insight from real sales leaders. Time is a precious resource in sales — the efficacy of your sales process, whether a deal winds up closed-won, and virtually every KPI used to gauge your performance all hinge upon how effectively you spend yours.

Sales 131

Sales Decision-making Stakeholders Meetings 131

Mike Kunkle

AUGUST 30, 2023

In the ever-evolving landscape of business, the Sales Enablement profession has reached a pivotal crossroads. To firmly establish the function as required and themselves as integral players in their companies, enablement experts must be equipped to prove their worth by improving sales results and bolstering profitability.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Nutshell

JULY 5, 2024

Sales can be tough work. That’s where motivational sales quotes can come in handy. Although it’s rewarding, sales can feel like a marathon—and it requires just as much training, technique, and mental toughness. And with the possibility of rejection with every new lead, sales can even be emotionally draining.

Sales 126

Sales Decision-making Leadership Sales Leadership 126

Holden Advisors

JULY 9, 2021

One might think the next step would be to train the sales team to deliver the price increase. The key to understanding value, and then communicating it both internally and externally, is to speak with your customers. Given the negative elasticity, our team recommended a price increase. But that was just the first step.

Negotiation 195

Negotiation Communication Leadership Sales 195