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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 136
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ACH API: What it is + How to Use it [+ Who Should Not]

Hubspot Sales

ACH is the Automated Clearing House ; a computer network that allows banks to transfer money directly between accounts. It’s one of the safest and cheapest forms of electronic funds transfer (EFT). In action, it’s a way to allow your website, app, or finance software to make or accept ACH payments securely. Why use an ACH API?

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

For example, HubSpot started as a CRM but has since expanded digital product offerings. Online courses can span a wide range of topics: coding, cooking, finance, language learning, web design, and more. Ebooks Ebooks are electronic books that can be read from a computer, smartphone, or handheld device like ereader.

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The best Salesforce alternatives in 2021: our choice of top CRM software

PandaDoc

It’s no news that Salesforce is dominating the global CRM market: it has a market share of nearly 20% , more than double of its top competitor, SAP. The company is also constantly expanding the range of products available on its CRM platform, including new features and many third-party apps. Salesforce + PandaDoc. Watch it now.

CRM 52
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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Computer software: 77. Personal computers: 79. Household appliances and electronics: 78. Finance and insurance. Wireless phone service: 74. Restaurant. Full-service: 80. Fast food: 78. Manufacturing. Automobiles: 78. Cell phones: 79. Nondurable products. Soft drinks: 78. Personal care and cleaning products: 79.

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Best invoicing software for plumbers

PandaDoc

Desired features here include dynamic fields that can be automatically populated (through CRM integrations) with service data, real-time collaboration on the catalog by multiple users, brand elements customization, support for multimedia, and version control. This reduces the administrative burden and improves cash flow and profitability.