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Ethics of AI in CX

Zendesk

But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.

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How Startup Estonia's Creating E-Societies of the Future

Hubspot Sales

At a high level, an e-society is a society that leans on electronic information and communication technologies to streamline interactions with the state, facilitate private innovation, and improve quality of life for citizens — and there are few (if any) nations that have executed on that premise better than Estonia.