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With industry benchmarks, you can evaluate how you or your team are performing in the overall landscape, which is not only a good reality check but gives you a better understanding on whether improving your close rate is something you need to prioritize now. Computer Software Industry Close Rate : 22%. Close Ratio.
Let’s consider an electronics firm. They have extra inventory, but not enough finances to invest in new product development or marketing campaigns. These computations should be specific to the forecasting approach being used. Failure to conduct sales predictions can have serious consequences for a business.
But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.
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