Remove CRM Remove Emotional Intelligence Remove Interpersonal Skills
article thumbnail

Key interpersonal skills for business leaders and managers

ACT

Interpersonal skills” is an umbrella term for how you build rapport , or communicate and interact with others. These are the skills that enable you to work with and lead team members. Self-awareness involves identifying your flaws and weaknesses and understanding why you experience certain emotions.

article thumbnail

Key interpersonal skills for business leaders and managers

ACT

Interpersonal skills” is an umbrella term for how you build rapport , or communicate and interact with others. These are the skills that enable you to work with and lead team members. Self-awareness involves identifying your flaws and weaknesses and understanding why you experience certain emotions.

article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Proactive marketing and business development executives – CRM, internal engagement and career insights. What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. CRM and Marketing Automation Software for SMBs | Act!

CRM 130
article thumbnail

Top 11 Professional Selling Skills

Brooks Group

Sales Development Tip: To improve prospecting skills, use a consistent sales process, craft compelling outreach messages, and ensure that the team can use your CRM and sales intelligence tools effectively. It involves researching, initiating contact, and engaging with potential buyers to generate new business opportunities.

article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Sales skills There are numerous inventories of what selling skills and qualities are needed. Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships.