Help Scout

JUNE 1, 2021

As a small business, keeping up with customer support can be a tough task. Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity. Why do small businesses need a help desk? You need a specialized tool.

Small Business 99

Small Business Software Software eCommerce 99

Hubspot Sales

SEPTEMBER 16, 2020

Now, businesses have both the need and flexibility to let their employees work dynamically, across multiple locations — including on the road and on-site with clients. That's where mobile CRM solutions come into play. They allow sales, service, and marketing professionals to leverage their company's CRM wherever and whenever.

CRM 128

CRM Small Business Software Software 128

Hubspot Sales

MAY 10, 2022

Then we’ll show you five of the best ways for small businesses to accept cards. To keep it easy, we’ll break down each one so that you can focus on how it fits the needs of your small business. Otherwise, most small businesses prefer the simplicity and predictability of a PSP. Not necessarily.

Small Business 105

Small Business Negotiation Retail eCommerce 105

Nutshell

MARCH 13, 2025

At Nutshell, we want to make it as easy as possible for businesses to access and use the tools they need to grow. Thats why we built an easy-to-use CRM with powerful sales, marketing, and engagement features, and its why we partner with businesses that share our mission. Feel free to reach out to our team with any questions!

Management 87

Management Small Business Facilitation Software 87

Hubspot Sales

DECEMBER 3, 2019

According to a recent study published by Gartner, CRM is both the largest and fastest growing enterprise software category -- additionally, spending on CRM software reached $48.2 In other words, the CRM market is an absolute powerhouse. Every business that uses a CRM does it to improve their customer experience.

CRM 131

CRM Software Software Decision-making 131

Help Scout

APRIL 27, 2021

CRM software for additional customer history and context. The 9 best customer service software for small businesses To help you get a jumpstart on finding the support tool that’s just right for your team, we’ve put together this list of the nine best customer service tools for small businesses.

Small Business 105

Small Business Software Software Communication 105

Hubspot Sales

SEPTEMBER 4, 2024

If you’re looking for CRM (Customer Relationship Management) software for your startup, a third-party review website like G2.com com ought to help… Except that G2 returns a list of over 700 recommendations when you search for CRM. That's an overwhelming amount, especially considering you need just one CRM tool.

CRM 105

CRM Software Software Marketing 105

Insightly

DECEMBER 4, 2024

CRM templates can help to bridge the gap for companies that have outgrown basic spreadsheets but aren’t yet ready to invest in a full customer relationship management (CRM) solution. With the right CRM templates, you can replicate basic CRM functionality at a lower cost. What is a CRM template?

CRM 52

CRM Decision-making Small Business Software 52

Nutshell

FEBRUARY 14, 2023

In today’s competitive market, running a business—whether a small one or an enterprise—requires customer relationship management (CRM) software. CRM tools help companies nurture their leads and stay in touch with current customers to cultivate relationships. As a result, you can make decisions backed by data.

Small Business 62

Small Business CRM Decision-making Software 62

Hubspot Sales

JANUARY 3, 2022

Your CRM manages customer and lead relationships and provides context about their challenges, goals, stage of the buyer’s journey, past conversations, purchase history, and more. If you’re a HubSpot user , your CRM is also connected with your sales, service, marketing, and operations software. Can a CRM help with that?

CRM 124

CRM eCommerce Sales Software 124

Nutshell

DECEMBER 27, 2023

If you’re struggling to choose the right SMS marketing app for your small business, you’ve come to the right place. Benefits of using an SMS app for small businesses 8 best SMS apps for small businesses SMS marketing app FAQs What is an SMS campaign? What should I know before using an SMS app for business?

Small Business 77

Small Business CRM Software Software 77

Hubspot Sales

NOVEMBER 7, 2023

Your business is growing, and spreadsheets are getting frustrating to manage. You know you need a CRM, but there are hundreds of CRMs and hundreds more features available. How do you decide which is the best option for your business? By the end of the guide, you'll know how to choose the best CRM for your business needs.

CRM 111

CRM Software Software Energy and Utilities 111

Insightly

JANUARY 29, 2025

Customer relationship management (CRM) software is designed to help businesses boost sales efficiency, improve customer service, develop stronger customer relationships, and increase customer lifetime value. That said, every CRM platform is differentand theres no single solution that fits every company.

CRM 52

CRM Decision-making Software Software 52

Hubspot Sales

JULY 31, 2018

Your business is growing, and spreadsheets are getting frustrating to manage. You know you need a CRM, but there are hundreds of CRMs and hundreds more features available. How do you decide which is the best for your business? By the end of the guide, you'll know how to choose the best CRM for your business needs.

CRM 104

CRM Software Software B2C 104

Hubspot Sales

OCTOBER 1, 2021

Back when you chose your customer relationship management (CRM) system, what did you expect to get out of it? Maybe it was less time spent on admin, a more productive team, a streamlined business processes — overall, you were expecting a positive impact on your company's bottom line. How to Know If Your CRM Is Set Up for Success.

CRM 115

CRM Profitability Software Software 115

Hubspot Sales

OCTOBER 1, 2021

This is even more true when choosing an important tech system like a CRM for your business. A whopping 92% of buyers are more likely to purchase B2B business tools after reading a trusted review, say G2 Crowd and Heinz Marketing. Taking time to research CRMs is worth the effort. Review Sites for CRMs.

CRM 105

CRM Software Software Decision-making 105

Nutshell

FEBRUARY 20, 2023

Customer relationship management (CRM) is a vital process that helps small to medium-sized businesses (SMBs) form strong connections and improve interactions with leads and customers. Not convinced that you need a CRM system? There are several benefits of CRMs for small businesses, and we’re covering them on this page!

Small Business 62

Small Business CRM Software Software 62

Zendesk

OCTOBER 12, 2021

All that constant communication is made possible in part by Customer Relationship Management (CRM) technology. Sales reps use CRM systems to capture every interaction, keep contact info up to date, and manage accounts of all sizes. We’ve created a CRM buying guide that covers the following key factors: Table of contents.

CRM 98

CRM Software Software Virtual Selling 98

Hubspot Sales

MAY 9, 2022

Zoho Invoice is a lightweight, cloud-based invoicing app that is still powerful enough for most small businesses. Does it integrate with your existing sales tools and CRM? Linking your invoice software to your CRM is one of the most powerful connections you can make. Zoho Invoice : Best Free Invoice Software.

Small Business 98

Small Business Software Software Publishing 98

Insightly

JANUARY 28, 2022

The $45 billion CRM industry has tripled in size over the last decade. There are now thousands of CRM platforms to choose from. Unfortunately, CRM cost is anything but straightforward. Unfortunately, CRM cost is anything but straightforward. How much does a CRM cost? Some CRM softwares charge clients per user.

CRM 96

CRM Advertising Small Business Software 96

Hubspot Sales

MAY 27, 2020

As a sales leader, deciding which CRM to use can be just as challenging a decision. If you're looking for Salesforce alternatives , review our list below to find a CRM that will supercharge your sales process, and eliminate friction. HubSpot CRM. On the other hand, HubSpot's CRM is powerful and easy to use. Price: Free.

Small Business 131

Small Business CRM Sales Decision-making 131

Apptivo

JUNE 14, 2021

Before signing up your company for any CRM software and leveraging its powerful customer relationship management feature, the firsthand question that you have to ask yourself is, “ Why do I need a CRM Software? ” In short, the role of CRM in business was never absent from the world. Importance Of CRM In Business.

CRM 98

CRM Retail Software Software 98

Insightly

DECEMBER 10, 2021

Countless businesses operate under the assumption that they’re maximizing the CRM process implemented in their companies even if it may not be fully optimized to support their organization. A unified CRM is what’s required to thrive in a competitive landscape. What is the CRM process? Increase brand awareness.

CRM 98

CRM Software Software Marketing 98

Insightly

DECEMBER 15, 2021

Here Is The 10-Step CRM Implementation Process We Use With Our Customers. Customer Relationship Management (CRM) implementation is an essential ingredient for a successful CRM project. Up to 69% of CRM projects fail because of poor implementation. 10 Steps To Successful CRM Software Implementation.

CRM 97

CRM Onboarding Software Software 97

Nutshell

JANUARY 2, 2025

Customer relationship management (CRM) system Computer-aided design (CAD) software Building information modeling (BIM) software Rendering software for architects Architecture accounting software Document management tools for architects Architect business suite software Image editing software for architects Which CRM has the features you need?

Software 62

Software Software CRM Construction 62

Nutshell

DECEMBER 27, 2023

If you’re struggling to choose the right SMS marketing app for your small business, you’ve come to the right place. Benefits of using an SMS app for small businesses 8 best SMS apps for small businesses SMS marketing app FAQs What is an SMS campaign? What should I know before using an SMS app for business?

Small Business 62

Small Business CRM Software Software 62

Apptivo

AUGUST 25, 2023

POS Vs. CRM: The Basics 2. What is a CRM system? Benefits of using POS-CRM integration 5. How CRM-enabled POS systems can help your business? Bringing POS and CRM Together The terms “POS” and “CRM” resonate with most small businesses. What is a CRM system?

Small Business 52

Small Business CRM Retail Sales 52

ACT

FEBRUARY 20, 2025

In this article, well show you the power of data-driven sales strategies and how they can give your small business a competitive edge. Why a data-driven approach matters for your small business Data empowers your sales teams and helps them punch above their weight. Every dollar you spend needs to bring results.

Small Business 52

Small Business Advertising Sales CRM 52

Insightly

MAY 13, 2022

One of the most important tools you’ll need to implement is a customer relationship management (CRM) system. A CRM gives you a centralized platform to store customer information and manage every interaction regardless of the touch point. Why your startup needs a CRM. However, every startup can benefit from a CRM.

CRM 98

CRM Software Software Prioritization 98

Apptivo

OCTOBER 21, 2021

And that’s why client relationship management tools or CRM tools have been on the rise. The CRM industry had a value of $52.64 But what is a CRM? What A CRM Does. Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions.

CRM 98

CRM Healthcare Software Software 98

Nutshell

JUNE 27, 2024

Good customer relationship management (CRM) software is the not-so-secret weapon of every business that makes consistent sales. Small and medium-sized businesses (SMBs) will benefit from CRM software if they’re looking for steady sales growth. Table of Contents What is an SMB-specific CRM?

CRM 71

CRM Software Software Small Business 71

Customer Think

MARCH 6, 2023

Unsteady markets, rising inflation and a looming recession have businesses and consumers alike taking a more frugal approach, making profitability an uphill climb for SMBs in 2023. With approximately 45% of small businesses failing within their first five […]

Marketing 111

Marketing Meetings CRM Small Business 111

Customer Think

DECEMBER 1, 2022

While the pandemic that sparked this remote work revolution is fading, it’s clear that many businesses will never return to the office […]. Since 2020, a work-from-home wave has washed across the country.

Small Business 78

Small Business Remote Working CRM Meetings 78

ACT

MAY 19, 2023

Are you on the fence about changing your business practices to reduce your small business ‘s environmental impact , win over more customers, or even get them to pay more for your products? If so, you’re not the only business owner adopting eco-friendly business practices.

Small Business 52

Small Business Energy and Utilities Investors Remote Working 52

ACT

FEBRUARY 20, 2025

In this article, well take a closer look at must-have sales negotiation skills and strategies for small businesses. The value of negotiation skills for small businesses Research shows that businesses with a systematic sales negotiation process experience 42.7 Dont be disheartened if youre not one of them.

Negotiation 52

Negotiation Small Business Profitability Sales 52

ACT

MAY 16, 2023

And it’s for this reason that you need to start thinking of sustainability, especially as a small business owner pursuing business growth. In fact, 65 percent of small businesses are already implementing sustainable business practices to reduce their environmental impact. Want to learn how Act!

Small Business 52

Small Business Supply Chain Energy and Utilities Manufacturing 52

ACT

SEPTEMBER 12, 2023

Scaling your small business to the next level and taking over new markets. But before you set out to scale your business, understand this—over 469,500 new business applications were filed in the US in July 2023 alone. So, your small business expansion plans might face stiff competition from other entrepreneurs.

Small Business 52

Small Business Marketing CRM Software 52