SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10

SmartKarrot

MAY 5, 2022

C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. An enabler of change in the organization is what the C-suite leader is. Like what you are reading? contact-form-7].

Digital Transformation 10

Digital Transformation Artificial Intelligence Cybersecurity Shareholders 10