Planview

AUGUST 29, 2017

By offering the promise of new avenues for growth and improved customer experiences, the FinTech industry has experienced a boom in the last few years, with total worldwide investments ballooning from $2.5 Improving Cybersecurity. billion in 2011 to $20.3 billion in 2015. Removing Transaction Barriers.

Cybersecurity 50

Cybersecurity Finance Financial Services Innovation 50

SBI Growth

NOVEMBER 24, 2018

Joining us on is Sarah Kennedy Ellis, the Chief Marketing Officer for Marketo, the leading marketing automation software provider. Below is a timestamped summary of the show segments and the topics covered. If you’d prefer to listen to the podcast.

Software 100

Software Software Marketing Cybersecurity 100

ACT

JANUARY 13, 2023

One of the best uses of AI is to create a personalized customer experience for buyers by automating manual tasks and streamlining the process. Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Hubspot Sales

AUGUST 30, 2023

Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 But how does refusing AI impact business results?

Decision-making 98

Decision-making Sales Profitability Artificial Intelligence 98

SBI Growth

OCTOBER 7, 2018

Joining us on  is Ryan Tognazzini, Chief Executive Officer for iGrafx, an enterprise class business operations and modeling software that allow it’s users to capture, communicate, improve and optimize every aspect of their business processes. Ryan represents one of the new breed.

Software 91

Software Software Communication Sales 91

Insightly

MARCH 11, 2024

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. Data generated from these solutions is used to increase customer satisfaction and retention. It’s a lucrative business.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Insightly

MARCH 11, 2024

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. Data generated from these solutions is used to increase customer satisfaction and retention. It’s a lucrative business.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Planview

MAY 23, 2022

These services offer a wide range of features and solutions, such as 24/7 IT support, cloud solutions, data backups, cybersecurity, network monitoring, and more. Their focus is typically on driving an enhanced digital customer experience for the customers that purchase their products.

Management 52

Management Cybersecurity Profitability Digital Transformation 52

Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Zendesk

JANUARY 18, 2024

As we continue to learn more about the impact of AI , businesses must keep transparency in AI top of mind, especially when it comes to the customer experience (CX). For instance, if an AI-powered software collects personal information without proper consent, it can violate privacy laws.

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

DemandFarm

MAY 12, 2023

Account planning: Develop customized plans that outline objectives, strategies, and account items tailored to the unique needs and preferences of each global account. Cross-functional collaboration: Encourage collaboration between sales, marketing, customer service and other departments to ensure excellence in customer experience.

Global Accounts 52

Global Accounts Account Management Management Logistics 52

PandaDoc

OCTOBER 3, 2023

Sales enablement software remains vital for managing sales activities efficiently. AI tools complement such software through data-driven insights. Online B2B platforms employing sales enablement software can score leads not just based on interaction metrics like page views or downloads. They also used Wonderway.io

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Prioritization of Customer Experiences.

Artificial Intelligence 10

Artificial Intelligence Facilitation Cybersecurity Software 10

SmartKarrot

NOVEMBER 20, 2020

Evolving times have led the CRM (customer relationship management) system to boost up from a mere tool to an all-in-all contact management software. Now that IoT joins hands with CRM, a company can easily identify potential threats and performance defects raised from the customer satisfaction quotient.

CRM 10

CRM Artificial Intelligence Management Cybersecurity 10

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10

SmartKarrot

OCTOBER 16, 2023

Customize the digital playbooks to align with the specific needs and challenges of your organization. Integrate with Existing Systems: To maximize efficiency, integrate the digital playbooks with your existing systems, such as customer relationship management (CRM) software and knowledge management platforms.

Digitalization 10

Digitalization Supply Chain Cybersecurity Transportation 10

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities. Like what you are reading?

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities. Like what you are reading?

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

SBI

NOVEMBER 7, 2019

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Nancy – Click ‘custom content sections’ tab below. Customer References. Media Contact.

Acquisition 20

Acquisition Account Planning Onboarding B2B 20

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Boastcapital is a B2B SaaS automation software that assesses research and development (R&D) tax for businesses. Coupa Software.

Cybersecurity 10

Cybersecurity Software Software Finance 10

Hubspot Sales

DECEMBER 4, 2024

If you’re not a cybersecurity genius, that’s okay. Customer service folks are using AI to improve customers’ experiences. HubSpot’s 2024 State of Customer Service Report revealed that 86% of customer service experts believe that AI will “transform the experience customers get with their company.”

Decision-making 91

Decision-making Cybersecurity Innovation Media 91

SalesGlobe

NOVEMBER 15, 2024

For example, the team responsible for selling the company’s cybersecurity software had deep expertise in IT security but lacked knowledge of the recently acquired cloud solutions product line. This clarity minimizes overlaps, streamlines processes, and enhances both team and customer experiences.

Acquisition 59

Acquisition Sales Telecommunications Retail 59

Hubspot Sales

MARCH 7, 2025

From what I've seen, even smaller startups are finding ways to integrate AI to handle repetitive tasks or personalize customer experiences, allowing founders to focus on bigger-picture goals. Highly personalized customer experiences. But what's driving this uptake? He adds, It's a case of innovating or stagnating with AI.

Government 45

Government Artificial Intelligence Food and Beverage Decision-making 45