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Consultative sales teams put customer needs first, with sales professionals asking probing questions and adapting pitches to every lead. A deeper understanding of customer needs leads to insights that build trust. Customerknowledge even transfers to other areas, such as improving client onboarding.
Nurture the relationship and customerknowledge along the way. Knowledge of how to interact with various personality types and temperaments. Able to apply emotionalintelligence in various situations and adapt accordingly. Patience – Long-term perspective focused on the buyer’s journey.
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