Remove Customer Knowledge Remove Management Remove Supply Chain
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People & Problems: The core of strategic account planning

Strategic Account Management Association

But as a provider of a robust set of sales management and methodology capabilities , our teams work with some of the biggest sales organizations in the world. What I see from these dual worldviews is twofold: First, that the global pressures stemming from COVID and supply chain squeezes are throwing roadblocks in the path of us all.

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RATER Model

Flevy

This involves collecting customer feedback, analyzing performance metrics, and implementing targeted strategies to enhance Customer Satisfaction and exceed their expectations. The RATER model is a framework used in service quality management to assess and evaluate Customer Experiences. Do You Find Value in This Framework?