Strategic Account Management Association

FEBRUARY 3, 2022

But as a provider of a robust set of sales management and methodology capabilities , our teams work with some of the biggest sales organizations in the world. Our revenue teams are physically distributed through time zones and countries, as well spread across 25-plus product lines that serve industries from healthcare to tech.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

The Center for Sales Strategy

APRIL 24, 2023

For any sales manager, it's incredibly frustrating when their salespeople don’t seem to be able to close the deal. A successful sale often depends on the product and customer knowledge of the salesperson, but what happens when the hard work isn’t translating into results?

Customer Knowledge 106

Customer Knowledge Meetings Sales Management Management 106

Hubspot Sales

JUNE 6, 2018

It’s a formula stating that 80% of sales are made by 20% of sales reps, and it sometimes seems as immutable as a law of physics. Sales managers and business leaders try to move the ratio with training, but up to 87% of training content is forgotten within a few weeks. Coaching is no solution either.

Artificial Intelligence 111

Artificial Intelligence Sales Negotiation Communication 111

Hubspot Sales

JUNE 8, 2020

Being there for the buyer at the right time, with the right information, advising the sale, and looking at the pipeline in its entirety should be the top priority. Both of these metrics originate and have roots in the sales process. Instead, you could say "Why don’t you spend a little time in our customer knowledge base?"

B2B 120

B2B Sales Decision-making Marketing 120

Nutshell

MARCH 19, 2024

DOWNLOAD Ready to become a better sales leader? Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. FREE DOWNLOAD Why is sales productivity important? A more productive team leads to more deals, revenue, and growth.

CRM 71

CRM Sales Software Software 71

Showpad

OCTOBER 9, 2020

The only way to provide value to the buyer is to be customer obsessed and know your customers deeply. Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . This disorganization leads to every team thinking differently about the customer. .

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Zendesk

JUNE 28, 2022

B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). Successful B2B sales reps must have a wealth of product, market, and customer knowledge so that they can convince savvy company decision-makers that their product or service will solve their problems.

Sales Training 52

Sales Training B2B Sales Profitability 52