SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

FEBRUARY 4, 2021

Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

MAY 19, 2020

Apply here: [link] Role: Customer Success Manager Location: Munich, Germany Organization: Medallia As a Customer Success Manager, you will manage the client relationship throughout the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

JUNE 24, 2021

Apply here: [link] Role: Customer Success Consultant Location: London, England, United Kingdom Organization: Mediaocean As a Customer Success Consultant, you will facilitate change management and user adoption throughout the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Value Proposition Onboarding 10

SmartKarrot

JANUARY 4, 2021

Guide team resolution of escalated issues and take point on key account issues and deal with all customers in a highly professional and effective manner as the lead customer advocate within the organization. Provide guidance and accountability for Customer Success team members across the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

MAY 14, 2020

Their playbook should comprise of all the stages of customer life cycle and cover points around: . Provide a great customer experience during customer onboarding : The customer should be faced with a manual help of giving orientation to the product if possible.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Software 10

SmartKarrot

APRIL 29, 2022

The mission of this community is to facilitate relationship-building among global leaders and support them in transforming their respective organizations. If you have not yet reaped benefits from your customer community, it is time to do it now. You might also like: How the Metaverse Will Transform Customer Experience?

B2B 10

B2B Customer Life Cycle Advertising Customer Success 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21