Jermaine Edwards

MARCH 17, 2020

This is such an important question yet most organisations have not established a clear distinctive path, identifiers and actions for effectively managing the full customer relationship journey. What is the Customer Life Cycle? The term customer life cycle is still very new and can be traced back to the early 90s.

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Account Management 130

SBI

JUNE 7, 2015

This week, Nancy profiles SalesPredict , a Customer Life-Cycle Intelligence and Predictive Lead Scoring solution. I’ll be talking about a predictive, customer life-cycle intelligence solution called SalesPredict. Get to know your sales tools in just 2 minutes a week. Go to SalesPredict.com to learn more.

Customer Life Cycle 45

Customer Life Cycle Prioritization Sales Onboarding 45

Showpad

JUNE 22, 2020

The sales enablement engine for the fast-growing start-up that’s entirely focused on revenue growth and market share is vastly different from the sales enablement engine for the leader in a saturated market fighting for the market position, better CX and a better profit margin.

Digital Transformation 96

Digital Transformation Digitalization Sales Artificial Intelligence 96

Apptivo

AUGUST 2, 2022

The business thus spends a lot of advertising dollars in order to attract customers towards their products/services. You need to make your customers happy and satisfied throughout the journey to increase the customer life cycle value. What are the types of customers? WHAT IS A CUSTOMER?

Customer Life Cycle 52

Customer Life Cycle Profitability Customer Experience Advertising 52

SmartKarrot

JULY 1, 2020

Apply here: [link] Role: Customer Success Manager Location: Paris, France Organization: Medallia As a Customer Success Manager, you will manage the client relationship throughout the customer life cycle. Support Sales, Pre-sales and CSM’s during key/strategic Renewal Phase. Apply here: [link].

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

OCTOBER 19, 2020

Apply here: [link] Role: Director Customer Success (SaaS Technology Company) Location: Jersey City, NJ, US Organization: TrialScope As a Director Customer Success, you will be responsible for overall customer health through the customer life cycle (project delivery, renewal, and up-sell).

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Account Growth 10

SmartKarrot

APRIL 26, 2021

This deficiency can lead to loss of right customers. Unsent invoices Incorrect data entries Unchecked profitability Payments that are not tracked Discounts that don’t fit in Conversion exchange losses. Customers will buy new products or licenses or may even pause the subscription. Some of the errors are-. Reduce Revenue Errors.

Customer Life Cycle 10

Customer Life Cycle Profitability Software Software 10