SmartKarrot

JUNE 12, 2023

Apply here: [link] Role: IT Customer Success Specialist Location: Littleton, CO, United States (On-site) Organization: City of Littleton As IT Customer Success Specialist, you’ll identify and fix hardware and software issues with computers. Maintain the asset management system’s accuracy.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

MARCH 22, 2022

Manage and track Customer Success activities for your portfolio of clients. Develop a trusted advisor relationship with customer key stakeholders to fully understand your customer’s business strategy and measurements for success. Drive Customer engagement, customer renewals, and increase NPS.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

NOVEMBER 2, 2021

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: TeachBoost As a Customer Success Manager, you will educate and empower our customers to make the best use of our software. Own the customer experience and work to exceed their expectations.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

JUNE 16, 2020

Apply here: [link] Role: Customer Success Manager Location: Boston, US Organization: WhiteSource The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Innovation 10

SmartKarrot

AUGUST 20, 2020

Manage the assigned Hyperscience customers post-sales, work closely with the Implementation Managers, and own the ongoing customer relationships post-implementation. Build relationships with executive stakeholders at global enterprises and government agencies, and drive real improvement in customer operations through the software.

Customer Success 10

Customer Success Customer Life Cycle Government Stakeholders 10

SmartKarrot

JUNE 24, 2021

Work with Customer Success Manager to fully represent the voice of the customer – identify and convey customer feedback and use cases. Develop and maintain expert-level knowledge on the features and application of Thentia’s software.

Customer Success 10

Customer Success Customer Life Cycle Value Proposition Onboarding 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10