Hubspot Sales

MARCH 3, 2020

Juggling all of these tasks — keeping your key stakeholders' attention and getting their buy-in, logging and organizing key information, and drafting deliverables — is complicated and can get more complex as your company grows. What Do Project Managers Do? What Do Project Managers Do? Sound familiar? Time also kills projects.

Management 115

Management Stakeholders Onboarding Decision-making 115

Upland

AUGUST 25, 2023

An influence map is a visual tool that helps you identify and understand the stakeholders who have a say in your project or decision. It can be used to: Identify the key stakeholders who need to be engaged in order to achieve your goals. Understand the relationships between stakeholders and how they influence each other.

Stakeholders 195

Stakeholders Decision-making Sales Leadership 195

Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Miller Heiman Group

APRIL 2, 2019

Managing a strategic account is a complicated balancing act. But to achieve long-term success with a strategic account, the customer needs to view you as a trusted partner, which means you need to constantly set yourself apart from the competition by helping your customer achieve their long-term goals. Align Your Team.

Account Management 110

Account Management Value Proposition Management Suppliers 110

Account Manager Tips

JULY 27, 2020

Which means as an account manager, you’ve got to rely on instincts (and maybe a little prayer). You can’t run an account management team like that, let alone a business. And you’ve got to put those systems in place for information, planning, and control to deliver a consistent account management experience for your clients.

Account Management 130

Account Management Business Growth Management Account Planning 130

Upland

NOVEMBER 28, 2021

Typically, these programs are powered by a robust software solution designed to meet all stakeholders’ reference needs—from Marketing and Customer Success to frontline sellers and everyone in between—and require at least one dedicated Advocacy Manager to keep everything running smoothly.

Sales 195

Sales B2B Software Software 195

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

DemandFarm

NOVEMBER 22, 2024

Do you know how the top key account managers (KAMs) become the top KAMs? Top KAMs work proactively to add ongoing value, evolving customer relationships into growth drivers and ensuring account success is always a step ahead. Key Focus Areas for High-Impact Account Management Teams 1.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

Arpedio

AUGUST 31, 2023

careers Are you ARPEDIO’s new Student in Customer Success? Back to careers Are you an aspiring future Customer Success Manager and have a passion for sales? What we are looking for We are looking for our next favorite colleague in the position of a Customer Success student assistant.

Customer Success 52

Customer Success Account Management B2B Innovation 52

Arpedio

JUNE 20, 2023

Client Case study Rethinking Customer Success and Sales: A Collaborative Powerhouse in the SaaS industry Download full case study About The Case Study Due to pre-IPO considerations, the following case study has been anonymized to protect the identity of the company involved.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

Hubspot Sales

JANUARY 11, 2021

It’s no secret that all members of sales teams — from BDR to Account Executive to Manager — are busy. PandaDoc is a proposal, contract, and document solution that helps you create, track, approve, and electronically sign sales (plus marketing, revenue ops, and customer success) documents faster. Why use B2B sales tools?

B2B 143

B2B Sales CRM Banking 143

Showpad

JULY 7, 2020

In relation to each other” brings us to the idea to align horizontally, on the same level, with other functions such as with marketing, marketing with product management, sales with customer experience, and all of them to each other. 1: Effective sales enablement requires customer journey alignment .

Digital Transformation 137

Digital Transformation Stakeholders Sales CRM 137

KAM With Passion

MARCH 17, 2022

What started as a project to fix an ailing KAM programme morphed into an initiative to develop a deeper intimacy with both new and existing customers. Once this organisation will have progressed enough on complex sales and on basic account management, it be in a much stronger position to enhance and expand its KAM intiative.

Key Account Management 130

Key Account Management Account Management Co-Creation Global Accounts 130

Brooks Group

APRIL 9, 2024

Finance, operations, and management, oh my! These stakeholders typically fall into four primary categories: Decision Makers Decision makers hold the ultimate authority for the purchase. Department heads: Leaders of specific departments or teams who are accountable for the success of the purchased solution in their areas.

Value Proposition 106

Value Proposition Procurement Decision-making Stakeholders 106

Hubspot Sales

JULY 6, 2021

They focus within their departments to promote sales enablement , manage their teams, and ensure that goals are met. Communicate with executives and key stakeholders about revenue stream performance. Experience managing large teams of people and generating alignment and collaboration with cross-functional teams.

Decision-making 126

Decision-making Value Proposition Stakeholders Advertising 126

DemandFarm

DECEMBER 27, 2024

Behind every high-performing sales team is a manager who doesnt just oversee but inspires, strategizes, and drives impactful results. Sales management today demands more than ever beforeits a delicate balance of leadership, technology, and insight. What sets exceptional sales managers apart?

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40

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Hubspot Sales

JULY 1, 2019

Instead of one salesperson targeting a single contact within a company, an entire team is dedicated to targeting multiple stakeholders at the prospective customer’s company. A successful account-based approach requires cross-department coordination. 3) How many customer stakeholders are involved in our average deal?

Stakeholders 100

Stakeholders Sales Finance Decision-making 100

Upland

JANUARY 29, 2024

Winning sales teams know strong leads must be converted into successful sales transactions. Sales productivity involves how efficiently and effectively a sales team can generate revenue—while managing costs and resources, building customer relationships, and staying competitive in the market.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

DemandFarm

APRIL 13, 2023

KAM Glossary (with 65 Definitions) To help strategic account managers / key account managers /sales professionals enhance their understanding of Key Account Management (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key account management.

Key Account Management 52

Key Account Management Account Management Management Value Proposition 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

DemandFarm

MARCH 31, 2023

With the growing size of buying groups in the digital age, it is imperative to consider factors that play into the challenges and benefits of digital key account management. Challenges in Shifting to Digital Key Account Management Shifting to Digital Key Account Management also comes with its fair share of challenges.

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

Hubspot Sales

MARCH 11, 2024

Time is money, and that’s doubly true when you work with customers. For the last six years, I’ve been an avid user and champion of using async video in my day-to-day as a seller — well before joining Loom to lead its Sales and Customer Success teams. Share company updates without unnecessary meetings.

Sales 124

Sales Meetings Stakeholders Customer Success 124

Upland

JANUARY 26, 2023

In an account-based selling approach, the differentiation between teams like customer success, sales and marketing is less distinct. It takes company-wide buy-in from the leadership level all the way down to the frontline sales managers and sales reps working the deals to make it work like clockwork.

Account Planning 195

Account Planning B2B Decision-making Acquisition 195

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

DemandFarm

OCTOBER 23, 2024

This process involves multiple product demonstrations, engaging with IT, procurement, and finance stakeholders, and significant customization to meet the client’s needs. Compared to small or mid-sized business (SMB) sales, enterprise sales typically entail a longer decision-making process, more resources, and more stakeholders.

Key Account Management 40

Key Account Management Account Management Management Procurement 40

Hubspot Sales

DECEMBER 12, 2017

It is a type of software hosted, secured, and managed by a single provider. It can be accessed online, easily customized, and is serviced and supported by the provider’s own product engineers and customer success team. Software as a service, or SaaS, is software that’s accessed, managed, and used on the internet.

Sales 144

Sales Acquisition Software Software 144

ProlifIQ

FEBRUARY 27, 2023

If you want to run a successful B2B business, it should be focused on acquiring large customers and growing the number of users or products inside those key accounts. This is typically done through something called key account management. What is Key Account Management (KAM)?

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Zendesk

AUGUST 24, 2021

In both cases, you have a customer who is using your products and services. B2B customer service involves more stakeholders. Instead of communicating with a single person, B2B companies must build and manage relationships with entire teams. It’s also possible that B2B customers will work with an implementation team.

B2B 98

B2B B2C Finance Communication 98

Insightly

FEBRUARY 25, 2022

For example, would your sales team benefit from the customer data and feedback stored on your marketing team’s email campaign platform? Would integrating all your customer information help these salespeople personalize their efforts and manage common objections? Most of all, you need to spend time with your customer feedback.

Logistics 98

Logistics CRM Stakeholders Media 98

Arpedio

FEBRUARY 3, 2022

Are you ARPEDIO’s new Account Manager within the Nordics? Are you ARPEDIO’s new Account Manager within the Nordics? Are you ARPEDIO’s new Account Manager within the Nordics? ? Then you might be our new Account Manager within the Nordics! Experience in managing a sales team is a huge plus!) Back to careers.

Account Management 52

Account Management Management B2B Healthcare 52

Arpedio

FEBRUARY 3, 2022

Are you Arpedio’s new Account Manager within the Nordics? Are you Arpedio’s new Account Manager within the Nordics? Are you Arpedio’s new Account Manager within the Nordics? ? Then you might be our new Account Manager within the Nordics! Experience in managing a sales team is a huge plus!) Back to careers.

Account Management 52

Account Management Management B2B Healthcare 52

Account Manager Tips

JANUARY 22, 2022

Why Don't Clients Make Decisions (and How to Help Them Commit) As a key account manager, your goal is to keep your clients happy and satisfied with your solutions. Talk to their stakeholders. Join a growing community of sales, customer success and key account management readers. What's going on?

Decision-making 130

Decision-making Key Account Management Account Management B2B 130

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Account management plays a central role in building lasting client relationships and ensuring customer satisfaction.

Account Management 52

Account Management Software Software Management 52

Force Management

OCTOBER 13, 2022

The goal of your delivery team is already to improve conditions in the customer organization through the successful implementation of your solution. Sellers, however, tend to view their success point as the sale. Decisions may require the approval of additional stakeholders, each with their own criteria.

Stakeholders 72

Stakeholders Communication Value Selling Organization 72

Showpad

JUNE 22, 2020

And, sales enablement must be closely aligned to their stakeholders’ goals to be able to meet their expectations. And only 28% that met their stakeholders’ expectations were able to improve sales productivity by double-digit percentages. . It is not activity management or telling people what to do. #5:

Digital Transformation 96

Digital Transformation Digitalization Sales Artificial Intelligence 96

KAMCast

DECEMBER 17, 2020

As a fellow KAM “Activist”, Warwick’s mission is to help organisations leverage the power of key account management to accelerate client retention and revenue. He has also recently launched The KAM Club – a private learning community that helps busy account managers get results.

Key Account Management 96

Key Account Management Banking Account Management Stakeholders 96