Jermaine Edwards

APRIL 16, 2020

Below are examples of challenges we’ve been working with our customers on. Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. Poor internal and global customer collaboration. Loss of customer revenue and profitability. Rising costs and a heavily regulated market.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

SBI Growth

AUGUST 1, 2018

While Customer success is a relatively new undertaking, we are fortunate to have many great content writers. Gainsight, TSIA, and Sixteenventures all provide high quality, actionable content. With that said, most of what is available is focused on a subscription.

Customer Success 54

Customer Success Telecommunications Customer Value Onboarding 54

SmartKarrot

MARCH 25, 2021

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Manage the team of Customer Success Reps.

Customer Success 10

Customer Success Telecommunications Value Proposition Stakeholders 10

Account Management Skills

FEBRUARY 16, 2021

James’s sector speciality is telecommunications and I invited him to share his experience to see similarities and differences between the account management role in the creative industry and software industry. When we started we call it expand before you land because of the complexities in onboarding new clients.

Account Management 52

Account Management Management Software Software 52

SmartKarrot

FEBRUARY 3, 2022

Neoway caters to a wide range of industries, including consumer products, oil and gas, transportation, construction, health and pharmaceuticals, telecommunications, banking, and technology, to name a few. Businesses can use Unico’s facial recognition service to improve onboarding and security. Founded in: 2002. Founded in: 2007.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SalesGlobe

NOVEMBER 15, 2024

In another case, a national telecommunications company, under intense competitive pressure from new market entrants, was challenged to boost revenue quickly while cutting operational expenses. This confusion impacted customer satisfaction, as clients felt underserved due to gaps in communication and service.

Acquisition 59

Acquisition Sales Telecommunications Retail 59