Miller Heiman Group

JULY 30, 2019

To address these concerns, your sellers can focus on how your reliable supply chain and superior product quality reduces downtime and total cost of ownership. Your sellers should address how your reliable supply chain always meets customer deadlines and how your superior product quality helps end-users perform better.

Manufacturing 61

Manufacturing Supply Chain Procurement Decision-making 61

Brooks Group

APRIL 25, 2024

Your customer success team can be your best ally. When you have satisfied customers, they’re likely to buy from you again, refer you to others, and, over time, spend more. But the most successful sales professionals understand the value of cultivating long-term relationships with their customers.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

PandaDoc

MARCH 25, 2025

This can include negotiations, compliance checks, and/or deciding on a timeline for implementation with your customer. Closing the deal is just one step; ensuring customer success and fostering long-term relationships requires ongoing work. Identifying upsell and cross-sell opportunities to drive continued revenue growth.

Sales 52

Sales Supply Chain Decision-making Stakeholders 52

Brooks Group

JULY 27, 2022

Macro events like the pandemic, war in Ukraine, and record inflation have disrupted not only the supply chain, but also the way salespeople conduct their day-to-day business. We also know that sales leaders who ensure a process is in place and coach to that process, have a more successful sales team.

Supply Chain 96

Supply Chain Sales Sales Training Negotiation 96

Upland

AUGUST 29, 2023

For example, a medium-sized retail company may experience a decline in customer satisfaction due to inefficient inventory management. They may seek a SaaS solution to streamline their inventory processes and supply chain. Then, you can present your own solution and how it perfectly addresses their pain point.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Hubspot Sales

OCTOBER 1, 2021

This ranges from simple IoT devices, such as energy meters and smart appliances, to more advanced solutions for greater cost efficiencies, organizational capabilities, and supply chain visibility. Improving customer experience is the area where most enterprises are using data generated from IoT solutions.

CRM 136

CRM Innovation Computers and Electronics Supply Chain 136

Showpad

NOVEMBER 21, 2021

We’re supposed to be able to build supply chain health assessments and help them figure this out; but now it’s happening over an hour-long Zoom call. But our customers are starting to get more comfortable with video. Our qualification and discovery have shifted since COVID.

Supply Chain 98

Supply Chain Healthcare Onboarding Sales 98

Jermaine Edwards

APRIL 16, 2020

The $34 billion French drinks group saw the opportunity in their supply chain and chemicals work to help meet the world’s urgent need for the potentially life-saving product that was in scarce supply.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Sales Readiness Group

JANUARY 5, 2022

the great resignation”, dealing with supply chain disruptions, and managing a remote workforce. In thinking about these very real challenges, I’m reminded of a CEO who always promoted the message “overwhelming, absolute commitment to customer satisfaction.”

Supply Chain 62

Supply Chain Sales Account Growth Decision-making 62

Zendesk

OCTOBER 5, 2022

“We were able to make the Qumu support team a competitive advantage, and we know for sure this wouldn’t have been possible if we had stayed with the previous solution,” says Chad Sears, Vice President of Customer Success at Qumu. Focus on customer experience improvements to build loyalty and reduce churn. gated-cta-in-post].

Innovation 98

Innovation Supply Chain Software Software 98

Luminas Strategy

NOVEMBER 6, 2022

Despite this, we often see companies (including those that describe their organization as customer-centric) struggle with basic steps needed to establish and sustain strong relationships, deliver value to customers, build loyalty and foster brand advocacy. That’s necessary for every successful enterprise, but a balance must be struck.

Supply Chain 52

Supply Chain Insurance Construction Finance 52

Zendesk

MAY 19, 2022

Sales forecasting is the process of predicting future sales so your company can make budgeting, supply, and marketing decisions. Forecasts come from a variety of factors, including past profits, industry trends , supply chain status, and sales rep success metrics. Customer success. Escalations.

B2C 98

B2C Sales CRM Profitability 98

Revegy

JANUARY 21, 2021

Building loyalty, which comes when you deliver Customer Business Improvements, is the goal. Sales Leaders and Account Management must work closely with Customer Success partners to continually develop each customer’s business value. Proving Value with Measurements That Matter.

Supply Chain 52

Supply Chain Account Management Suppliers Acquisition 52

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

MAY 29, 2023

Role: Customer Success Representative Location: New York County, NY, United States Organization: RTM Business Group As a Customer Success Representative, you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion.

Customer Success 19

Customer Success Supply Chain Onboarding Decision-making 19

SmartKarrot

JANUARY 25, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Dover As a Director of Customer Success, you will work with the founders and other team members to build a world-class product delivery and customer management strategy. Help recruit, hire, and onboard new Customer Success Managers.

Customer Success 19

Customer Success Food and Beverage Supply Chain Suppliers 19

SmartKarrot

DECEMBER 12, 2022

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (On-site) Organization: Bryant Dental As a Customer Success Manager, you will enhance the customer experience and relationship through the development of team skills and processes, governing sales order management.

Customer Success 19

Customer Success Supply Chain Government Account Planning 19

SmartKarrot

FEBRUARY 24, 2023

Role: Customer Success Manager Location: NAMER, United States (Remote) Organization: SnapCell As a Customer Success Manager you’ll onboard new customers and train without a hitch. updating the SnapCell customer location/user templates. Account management for both new and current clients.

Customer Success 19

Customer Success Supply Chain Transportation Investors 19

Planview

SEPTEMBER 20, 2023

The Planview Vision Awards are given out annually to a select few Planview customers to recognize our customers’ success, hard work, and future goals with our solutions. It delivers a full spectrum of global technology and supply chain services to businesses around the world.

Energy and Utilities 59

Energy and Utilities Banking Supply Chain Insurance 59

Revegy

MARCH 25, 2020

Building loyalty, which comes when you deliver Customer Business Improvements, is the goal. Sales Leaders and Account Management must work closely with Customer Success partners to the continual development of business value for each customer. Measurements That Matter.

Supply Chain 49

Supply Chain Account Management Suppliers Publishing 49

Zendesk

SEPTEMBER 5, 2023

As part of Zendesk’s CX Moment virtual event series , we spoke with Auctane’s Chief Customer Officer Chris Karp about how he gives companies the tools they need to delight their customers—whether down the street or across the globe. The organization is designed around verticals that serve each major step of the customer journey.

Supply Chain 52

Supply Chain Artificial Intelligence Customer Experience Leadership 52

SmartKarrot

APRIL 14, 2023

Role: Customer Success Manager Location: London Area, United Kingdom (Hybrid) Organization: ContractPodAi As a Customer Success Manager, you’ll establish the strategy framework, guidance, and oversight for how ContractPodAi collaborates with its clients. Develop and implement a post-sale success management strategy.

Customer Success 15

Customer Success Supply Chain Stakeholders Retail 15

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MARCH 31, 2021

Role: Vice-President, Customer Success Location: Greater Chicago Area, US Organization: Davisware As a Vice-President of Customer Success, you will achieve targeted Go-Live Dates to maximize Annual Recurring Revenues (ARR) through robust customer management, including effective hand-off to the account management team at go-live.

Customer Success 10

Customer Success Supply Chain Procurement Sales Leadership 10

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SmartKarrot

NOVEMBER 30, 2020

Role: Senior Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Humanforce As a Senior Customer Success Manager, you will lead the team in focusing the efforts to drive multi-phase benefits in terms of realized output and adoption. Apply here: [link].

Customer Success 10

Customer Success Supply Chain Logistics Negotiation 10

SmartKarrot

JUNE 1, 2021

Director of Customer Success Location: Salt Lake City, UT, US Organization: Collective Medical As a Sr. Director of Customer Success, you will be leading, expanding, and mentoring the Customer Success team by setting their strategy, goals and objectives.

Customer Success 10

Customer Success Supply Chain Finance Facilitation 10

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Customer Success 10

Customer Success Supply Chain Onboarding Stakeholders 10

SmartKarrot

APRIL 9, 2021

Role: Director of Customer Success Location: Columbia, MD, US Organization: Authority Brands As a Director of Customer Success, you will measure and manage customer success, engagement, and support. Improves the supply chain and ordering processes to exceed customer expectations.

Customer Success 10

Customer Success Supply Chain Onboarding Internet 10

SmartKarrot

OCTOBER 16, 2023

This approach combines the power of digital tools with strategic guidance to ensure smooth operations, optimize customer success , and drive sustained growth. They provide a comprehensive framework that outlines step-by-step actions to ensure quick recovery, seamless operations, and enhanced customer success in times of crisis.

Digitalization 10

Digitalization Supply Chain Cybersecurity Transportation 10

SmartKarrot

JULY 28, 2022

Moreover, it can also be used to monitor supply chain activities and identify potential bottlenecks before impacting service quality. Fostering customer loyalty. AI-powered chatbots are now being used to create personalized experiences for customers. appeared first on SmartKarrot l Comprehensive Customer Success.

Artificial Intelligence 10

Artificial Intelligence Management Supply Chain Customer Experience 10

SmartKarrot

FEBRUARY 18, 2022

Many companies also create software that helps retain businesses enhance their pricing decisions and optimize their policy as per customer expectations. This helps increase revenue and align supply chain processes. You can look at augmented intelligence to enhance customer outcomes and drive customer success.

Supply Chain 10

Supply Chain Decision-making Banking Healthcare 10

SmartKarrot

FEBRUARY 21, 2022

You can improve targeting for marketing campaigns, engage with customers better, optimize supply chain operations, estimate product placements, and enhance outcomes. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. Why does a business need AI?

Supply Chain 10

Supply Chain Decision-making Artificial Intelligence Profitability 10

SmartKarrot

AUGUST 5, 2021

The Product Operations team takes responsibility for all aspects of product launch operations by combining their expertise in operations, communications, supply chain, and product management. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo. Read on to know more.

Supply Chain 10

Supply Chain Decision-making Software Software 10

SmartKarrot

SEPTEMBER 24, 2021

The COVID-19 pandemic has taken its toll on the B2B customer experience. We are already seeing the outpouring of orders, commotion in the supply chain, changes in customer behavior, store closures, and more. Living in the pandemic” has become a new normal, and customers are also rapidly changing their preferences.

Customer Experience 11

Customer Experience B2B Supply Chain eCommerce 11

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. The post Top 20 SaaS Companies in Brazil appeared first on SmartKarrot l Comprehensive Customer Success.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SmartKarrot

FEBRUARY 7, 2022

Valued Customer Example: MS&AD Insurance group, P&V Assurance, General Insurance Association. About: Shippeo is a cloud-based supply chain visibility platform. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. Founder/CEO: Jeremy Jawish. Headquarter: Paris.

Computers and Electronics 10

Computers and Electronics Insurance e-Learning Supply Chain 10