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To remain relevant and competitive, automotive companies must embrace digitaltransformation across their operations. By adopting Value Stream Management (VSM), companies can optimize workflows, enhance collaboration, and maintain a laser focus on delivering customervalue.
The model identifies 4 key types of players: CustomersSuppliers Competitors Complementors Each player type holds strategic implications for organizations, influencing their operational and strategic decisions.
Effective value chain management ensures that each component, from market research to customer support, operates efficiently and cohesively. This is vital for enhancing customervalue, reducing costs, and sustaining competitive edge in a highly competitive market.
The digitaltransformation does not stop at medium-sized wholesalers either. Especially in the B2B environment, the multitude of external interfaces to suppliers and customers increases complexity. Customervalue. Customervalue shows companies how vital and valuable a customer is to them.
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