OnStrategyHQ

MAY 1, 2023

What do our customers value most from our organization? What do our customers value most from our organization? How do we uniquely serve our customers? You can check out our full post on SWOT analysis here and download the free SWOT analysis guide here. Download our Free VRIO Template and Examples!

Suppliers 105

Suppliers Supply Chain Energy and Utilities Profitability 105

SBI Growth

FEBRUARY 4, 2013

Learn what customers value from the sales support team. Develop a customized job fit profile for sourcing. The specific questions are available by clicking here to download a guide. Hire the right people by defining fit and competencies for the job. Avoid the treacherous and hidden costs of mis-hires.

Onboarding 113

Onboarding Sales Decision-making Sales Management 113

Planview

OCTOBER 2, 2024

By adopting Value Stream Management (VSM), companies can optimize workflows, enhance collaboration, and maintain a laser focus on delivering customer value. A value stream encompasses the entire process from product conception to customer delivery and feedback.

Digitalization 98

Digitalization Software Software Supply Chain 98

Brooks Group

AUGUST 28, 2023

Sales professionals must learn to give helpful advice and insight, so customers see the value in buying your product. This is important because it will greatly benefit your potential customers. Value-based selling improves close rates, decreases sales cycles, and reduces price pressure.

Sales 82

Sales Suppliers Sales Training Decision-making 82

SBI Growth

FEBRUARY 23, 2014

Ensure that doesn’t happen by downloading the VP of Sales Toolkit. Customers - Too many times a new strategy or program is launched without customer input. To have a successful program, spend time talking to customers and prospects. This will help you understand what customers’ value from you as a vendor.

Sales 75

Sales Decision-making Stakeholders Sales Training 75

Nutshell

JANUARY 14, 2020

Selling something that your customers will never hold in their hands requires a very specific approach and a whole lot of practice. Download it today! To calculate the LTV, multiply the customer value (the average purchase value multiplied by the average purchase frequency rate) by the average customer lifespan.

Sales 127

Sales Software Software CRM 127

Flevy

MAY 7, 2024

To illustrate the practical application of the Value Net Model, consider these 3 case studies: Amazon: By implementing the Value Net Model, Amazon has fostered a collaborative ecosystem, enhancing its relationships with small vendors and third-party sellers, which has driven growth and customer satisfaction.

Suppliers 52

Suppliers Manufacturing Value Proposition Digital Transformation 52

Flevy

JUNE 22, 2024

Download an in-depth presentation breaking down all the Omnichannel Retail Value Chain activities here. Tailoring the Value Chain for Maximum Impact Customizing the generic industry value chain to fit specific organizational needs is pivotal for driving value creation and customer value.

Retail 52

Retail Logistics Supply Chain Procurement 52

Flevy

JUNE 25, 2024

By conducting thorough value chain analysis, organizations can identify key areas for efficiency improvements and value creation, enhancing their overall competitiveness and customer value. Download an in-depth presentation breaking down all the Renewable Energy Value Chain activities here.

Supply Chain 52

Supply Chain Energy and Utilities Artificial Intelligence Manufacturing 52

PandaDoc

OCTOBER 14, 2020

Seize the opportunity to let your customer know exactly what type of character that is. Relate your tales of business triumph in a way that emphasizes the traits your customer values most. It’s up to you to find out exactly what your customer’s looking for. Download your free copy now.

Decision-making 111

Decision-making Sales Suppliers Advertising 111

Flevy

JUNE 21, 2024

This holistic approach to value chain management is essential for achieving sustained success in the pharmaceutical industry. Download an in-depth presentation breaking down all the Pharma Value Chain activities here. Organizations must consistently seek new ways to enhance efficiency, reduce costs, and improve customer value.

Supply Chain 52

Supply Chain Manufacturing Healthcare Innovation 52

QYMATIX

OCTOBER 11, 2021

Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Download the free eBook now.

B2B 52

B2B Profitability Sales Analytics Customer Value 52

Zendesk

FEBRUARY 23, 2024

To help you successfully cast into the seas of business, we’ve crafted a universal customer persona template and five editable examples that can help you reel in new and existing customers. Follow along to learn more about customer personas, their importance, and how you can create one before download the customizable template.

Decision-making 52

Decision-making Brainstorming Media Communication 52

Flevy

JUNE 28, 2024

Effective value chain management ensures that each component, from market research to customer support, operates efficiently and cohesively. This is vital for enhancing customer value, reducing costs, and sustaining competitive edge in a highly competitive market.

Telecommunications 52

Telecommunications Innovation Artificial Intelligence Internet 52

Flevy

JUNE 26, 2024

As consumer preferences rapidly evolve and competition intensifies, organizations must continuously refine their value chains to enhance efficiency, reduce costs, and create superior customer value. Marketing and Branding: Developing brand identity and communicating value propositions to consumers.

Retail 52

Retail Supply Chain e-Learning Artificial Intelligence 52

Flevy

JUNE 27, 2024

By optimizing each component of the Semiconductor Value Chain, organizations can drive value creation , enhance customer value, and achieve sustained success in a highly competitive market. This holistic approach to value chain management is essential for navigating the complexities of the Semiconductor industry.

Supply Chain 52

Supply Chain Computers and Electronics Manufacturing Artificial Intelligence 52

Flevy

JUNE 10, 2024

Customer support and technical services enhance customer value and foster long-term relationships. Download an in-depth presentation breaking down all the Chemicals Value Chain activities here. Customized packaging solutions also help in reducing shipping costs and protecting product quality during transit.

Supply Chain 52

Supply Chain Logistics Artificial Intelligence Manufacturing 52

Brooks Group

MARCH 21, 2024

Understanding Customer Needs and Wants The needs/wants-based approach focuses on uncovering the customer’s underlying needs, pain points, goals, and desired outcomes. Building Rapport and Trust When sales professionals actively listen and ask thoughtful questions to understand the customer’s situation, it helps build rapport and trust.

Sales 98

Sales Sales Training Decision-making Value Proposition 98

Flevy

JUNE 16, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the E-Commerce Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Why is regulatory compliance crucial in the E-Commerce sector?

Supply Chain 52

Supply Chain Logistics Cybersecurity e-Learning 52

Mercuri International

NOVEMBER 24, 2022

From our research, we have identified 4 main building blocks critical to establishing this sense of competency in the eyes of the customer: 75% of respondents said “Be proactive and listen to the customer”. 66% of respondents said “Educate, inspire, and challenge the customer to change”. Customer-centric ones do.

Client Relationships 52

Client Relationships Customer Value Organization Communication 52

Flevy

JUNE 23, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the Medical Device Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 14, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Digital Health Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

Planview

DECEMBER 12, 2022

Through VSM, leadership gains the visibility to align teams, workflows, and investments based on customer value. I could not be more thrilled that Planview is a Leader in the Forrester Wave : Value Stream Management, Q4 2022 report, thanks to the innovation behind our Planview® Tasktop Viz and Planview® Tasktop Hub product offerings!

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Flevy

JUNE 24, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Oil and Gas Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Transportation Energy and Utilities Logistics 52

Nutshell

APRIL 23, 2020

According to research, the likelihood that an existing customer will respond to an upsell is 60 to 70%. This is especially true for B2B companies, where 90% of customer value comes after the first sale. Finding new customers is expensive. Another reason you absolutely must retain customers in the long-term?

Sales 71

Sales Customer Success CRM Communication 71

Flevy

JUNE 17, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Fintech Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Cybersecurity 52

Cybersecurity Artificial Intelligence Financial Services Innovation 52

Flevy

JUNE 15, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the EV ecosystem value chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 12, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the CPG Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Procurement Food and Beverage Manufacturing 52

Flevy

JUNE 11, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the Consumer Electronics Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 20, 2024

By conducting a comprehensive value chain analysis, consulting firms can identify strengths and areas for improvement, ensuring the Management Consulting Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Frequently Asked Questions 1.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

QYMATIX

MAY 27, 2024

Predictive sales analyses buying patterns and customer history to identify products that customers are likely to buy together. This enables sales teams to make targeted recommendations and maximise customer value. Loyal customers appreciate market-driven prices. Download our resources and contact us to learn more.

B2B 52

B2B Artificial Intelligence Manufacturing Sales 52

QYMATIX

APRIL 19, 2022

Customer value. Customer value shows companies how vital and valuable a customer is to them. This KPI enables companies to divide customers into groups and process them in a differentiated manner. Download the free eBook now. When is Artificial Intelligence Replacing my Sales Job?

Artificial Intelligence 40

Artificial Intelligence Retail Procurement B2B 40

QYMATIX

OCTOBER 11, 2021

Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Download the free eBook now.

B2B 40

B2B Profitability Customer Value Acquisition 40

Flevy

JUNE 18, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Healthcare Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Let’s dig deeper into some of the primary activities.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Flevy

JUNE 19, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the Logistics & Transportation Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Transportation 52

Transportation Logistics Supply Chain Innovation 52

SBI

APRIL 22, 2015

With a simple drill down menu , the rep clicks on who they’re selling to, what vertical, what are the customer’s needs, and what solutions fills those needs. And just a few clicks later, the rep arrives at a custom-landing page complete with just the content they need for selling to a specific prospect.

Manufacturing 55

Manufacturing Value Proposition Retail Acquisition 55

Zendesk

JUNE 30, 2022

If you provide multiple channels for feedback early and often, you can reach customers before they angry-Tweet about their new MMORPG expansion not downloading. Increase lifetime customer value with improved after-sales service. Don’t forget that people like to share great experiences as well. Use automation tools.

Sales 98

Sales Decision-making B2C Profitability 98