Strategic Account Management Association

JANUARY 25, 2022

Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” While this customer’s staff demonstrated both passion and expertise, to make this process a reality, they needed a project focused on innovative thinking, data-driven insights, stakeholder connectivity and patient/provider resources.

Healthcare 400

Healthcare Co-Creation Stakeholders Account Management 400

Flevy

JUNE 18, 2024

The Healthcare industry is a cornerstone of societal well-being, encompassing a vast array of services from primary care and specialized medical treatments to pharmaceutical manufacturing and health insurance. A thorough value chain analysis helps identify opportunities for value creation and operational improvement.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Zendesk

MAY 2, 2022

Healthcare workers were deeply impacted by the global pandemic. People turn to healthcare professionals when they’re worried and sick, so great customer service is absolutely critical. Read on to see how three healthcare companies are creating better customer experiences. Laura Lalama, Saludsa.

Healthcare 52

Healthcare Customer Experience Insurance Digitalization 52

Flevy

MARCH 25, 2024

Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Innovation frameworks used by management consultants. Business Model Journey Business Model Innovation (BMI) has the power to redefine industries and catalyze significant growth.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Flevy

JUNE 23, 2024

The Medical Device industry plays a pivotal role in modern healthcare, driving innovation in medical technology and enhancing patient outcomes. According to Deloitte, the medical device market is expected to reach $612 billion by 2025, reflecting the critical role these devices play in the healthcare ecosystem.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 14, 2024

The Digital Health industry is at the forefront of transforming healthcare delivery by integrating cutting-edge technology with traditional healthcare practices. Maintaining a robust value chain in the Digital Health sector is crucial for ensuring accessibility, efficacy, and patient engagement.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

Flevy

JUNE 21, 2024

Maintaining a robust and efficient value chain is paramount, given the complex and highly regulated nature of the industry. Efficiency and innovation in the Pharmaceuticals Value Chain directly impact an organization’s ability to deliver effective treatments to patients quickly and safely.

Supply Chain 52

Supply Chain Manufacturing Healthcare Innovation 52