Flevy

JUNE 11, 2024

The Consumer Electronics Value Chain spans from product design and development to customer service and support, requiring seamless coordination across various activities. Navigating challenges such as supply chain disruptions and rapid technological changes necessitates a strategic approach to value chain management.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 12, 2024

The CPG Value Chain covers all stages from raw material sourcing to after-sales service, requiring seamless integration of diverse activities. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders.

Supply Chain 52

Supply Chain Food and Beverage Procurement Manufacturing 52

Flevy

JUNE 18, 2024

According to Deloitte, global healthcare spending is expected to rise at a CAGR of 5% from 2020 to 2024, reflecting the escalating demand for quality healthcare services and innovations in medical technologies. Procurement secures essential medical supplies and equipment, while technology development drives innovation in medical technologies.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

LinkedFusion

SEPTEMBER 12, 2023

After you have the list of the leads then reaching out to them using automation to run campaigns will help you convert those leads into paying customers. You can run an outreach campaign on social media platforms like LinkedIn, Facebook, and Instagram. So, is there another way to reach out faster to your client?

Construction 52

Construction Media Small Business CRM 52

Apptivo

MAY 26, 2022

In short, companies need to deliver consistently across the whole customer journey. Why is customer satisfaction important? Today’s customers are more demanding than ever before. Happy and loyal customers tend to become your brand spokespersons and recommend you more. Social media support. Call centers etc.

Retail 52

Retail Customer Experience Media B2C 52

Flevy

FEBRUARY 21, 2024

Lessons Learned : Investing in customer retention strategies and personalized experiences can significantly improve CLV and contribute to market share growth. Tailored content and exclusive features were key differentiators in driving customer value and competitive advantage.

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

Zendesk

FEBRUARY 12, 2024

The Modern Customer Podcast Listen here Best for: Understanding modern customer behavior The Modern Customer Podcast offers a deep dive into the evolving behaviors, needs, and expectations of today’s customers. This curated information helps executives find new ways to increase customer lifetime value and reduce churn.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Arpedio

MARCH 18, 2024

Recognizing and respecting local customs, values, and consumer behaviors isn’t merely a courtesy; it’s a crucial aspect of engaging with new audiences effectively. Let’s unpack how technological drivers are reshaping expansion dynamics.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SBI

DECEMBER 4, 2019

The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. Media Contact. Nancy – Click ‘custom content sections’ tab below.

Account Planning 22

Account Planning Acquisition Artificial Intelligence Sales 22

SBI

DECEMBER 4, 2019

The ClearSlide® unified sales enablement platform empowers organizations to strengthen customer relationships, engage prospects, and deliver value through meaningful conversations and effective content. It’s impressive how they continue to innovate and evolve the platform to empower sellers. Media Contact.

Artificial Intelligence 20

Artificial Intelligence Account Planning Innovation Acquisition 20

Cosawi

FEBRUARY 27, 2023

Even though teams have moved away from simply pushing products, they still are not aligned with what the customer values most. For the customer, this lack of alignment between the supplier’s marketing and sales efforts, engagement and planning is noisy, disruptive and, above all, frustrating for customers.

Marketing 52

Marketing Suppliers Account Planning Investors 52

SBI

FEBRUARY 19, 2020

Founded by tech innovator Peter Gillett in 2008, Zuant provides mobile lead capture solutions for companies seeking to maximize their investment in tradeshows. Media Contact. Nancy – Click ‘custom content sections’ tab below. Zuant has offices in London, England, Los Angeles, CA and New York, NY. 404-874-4562.

Marketing 20

Marketing Account Planning Digital Transformation CRM 20

SBI

NOVEMBER 13, 2019

Organizations face a ‘moving target’ of market change, regulation, company practices, competition and innovation. Qstream has offices in Boston, United States and Dublin, Ireland servicing a customer base across the Americas, Europe, Middle East, Asia, and Australia. Media Contact. Meredith Odgers. 44 (0) 7510 901 319.

Account Planning 20

Account Planning Acquisition Organization Account Management 20

SmartKarrot

JUNE 15, 2021

Implement strategies to creates, influence, and improve Customer Experience Management via CXM platforms and industry best practices. Work closely with the Product team, sharing customer insights to inform future product developments and effectively bring innovations to bear for optimal customer success.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

JUNE 1, 2020

5 Value Realization of Product. Besides all the great service you provide to your customer, value realization of product lies at the core. They have to be able to earn ROI by using your product and that is possible only when they are deriving value out of it. The post What are the Top 10 Pillars of Customer Success?

Customer Success 11

Customer Success Onboarding Government Decision-making 11

SBI

NOVEMBER 7, 2019

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Media Contact. Nancy – Click ‘custom content sections’ tab below. Customer References.

Acquisition 20

Acquisition Account Planning Onboarding B2B 20

SalesGlobe

MARCH 7, 2022

The feedback not only drives product/service improvements but provides a valuable perspective into the customer’s decision-making process, the company’s reputation, and the lifetime customer value. Customer Interviews: Interviews are time-intensive but may be the most valuable since questions can go where the conservation leads.

Government 52

Government Sales Value Proposition Innovation 52

SmartKarrot

NOVEMBER 2, 2020

In contrast, customers who have a fantastic first experience are likely to have a high retention rate and become brand ambassadors.”. Jason Parks, President and CEO, The Media Captain. Jason Parks heads The Media Captain, a digital marketing agency located in Ohio. Andrei Vasilescu, CEO, DontPayFull.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21