Flevy

JUNE 15, 2024

The EV ecosystem value chain covers all stages, from R&D to after-sales services, necessitating seamless integration and coordination of diverse activities. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 17, 2024

The Fintech industry is transforming the financial services landscape by leveraging technology to provide innovative solutions that enhance the efficiency, accessibility, and security of financial transactions. A thorough value chain analysis helps identify opportunities for value creation and operational improvement.

Cybersecurity 52

Cybersecurity Artificial Intelligence Financial Services Innovation 52

Flevy

JUNE 10, 2024

trillion by 2030, driven by rising demand in emerging markets and continuous innovation in chemical applications. Maintaining a robust value chain in the Chemicals sector is paramount for ensuring efficiency, quality control, and compliance with stringent regulatory standards.

Supply Chain 52

Supply Chain Logistics Artificial Intelligence Manufacturing 52

Flevy

JUNE 16, 2024

The E-Commerce Value Chain integrates market research, product sourcing, digital platforms, and customer support to deliver a comprehensive and engaging online shopping experience. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here.

Supply Chain 52

Supply Chain Logistics Cybersecurity e-Learning 52

Flevy

JUNE 11, 2024

The Consumer Electronics Value Chain spans from product design and development to customer service and support, requiring seamless coordination across various activities. Navigating challenges such as supply chain disruptions and rapid technological changes necessitates a strategic approach to value chain management.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 12, 2024

The CPG Value Chain covers all stages from raw material sourcing to after-sales service, requiring seamless integration of diverse activities. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders.

Supply Chain 52

Supply Chain Food and Beverage Procurement Manufacturing 52

Flevy

JUNE 25, 2024

By conducting thorough value chain analysis, organizations can identify key areas for efficiency improvements and value creation, enhancing their overall competitiveness and customer value. Download an in-depth presentation breaking down all the Renewable Energy Value Chain activities here.

Supply Chain 52

Supply Chain Energy and Utilities Artificial Intelligence Manufacturing 52

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Know your customers’ goals Too many sellers start with what their product can do and go from there.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Flevy

JUNE 24, 2024

Support Activities: Research and Development (R&D) : Innovating new technologies and improving existing processes. Download an in-depth presentation breaking down all the Oil and Gas Value Chain activities here. Additionally, adopting innovative refining techniques can improve the yield and quality of petroleum products.

Supply Chain 52

Supply Chain Transportation Energy and Utilities Logistics 52

Flevy

JUNE 20, 2024

Technology and Innovation Management: Leveraging technology to enhance service delivery. Research and knowledge management ensure consultants are equipped with the latest insights, while technology management drives innovation. Download an in-depth presentation breaking down all the Management Consulting Value Chain activities here.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Flevy

JUNE 18, 2024

According to Deloitte, global healthcare spending is expected to rise at a CAGR of 5% from 2020 to 2024, reflecting the escalating demand for quality healthcare services and innovations in medical technologies. Procurement secures essential medical supplies and equipment, while technology development drives innovation in medical technologies.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Flevy

JUNE 23, 2024

The Medical Device industry plays a pivotal role in modern healthcare, driving innovation in medical technology and enhancing patient outcomes. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for patients, healthcare providers, and stakeholders.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 27, 2024

Maintaining a robust value chain in the Semiconductor industry is crucial for ensuring quality, scalability, and cost-effectiveness. The complexity of semiconductor manufacturing, coupled with the need for continuous innovation and stringent quality control, demands a meticulously managed value chain.

Supply Chain 52

Supply Chain Computers and Electronics Manufacturing Artificial Intelligence 52

Flevy

JUNE 9, 2024

The Biotechnology industry is a powerhouse of innovation, revolutionizing healthcare, agriculture, and environmental management. Effective value chain management drives efficiency, reduces time-to-market, and enhances value creation for customers and stakeholders. Support activities are equally crucial.

Manufacturing 52

Manufacturing Innovation Healthcare Procurement 52

Luminas Strategy

AUGUST 6, 2023

At Luminas, our clients are being confronted by intense competition and evolving customer expectations, making it essential for them to place their customers’ business at the center of their own. To truly understand your customer’s pain points and expectations, it’s critical to prioritize direct engagement with customers.

Organization 52

Organization B2B Value Proposition Prioritization 52

Flevy

MAY 7, 2024

The Value Net Model is invaluable as it provides organizations with a more comprehensive view of their competitive landscape. This framework aids in identifying and leveraging both competitive forces and cooperative opportunities, thus fostering innovation and strategic thinking beyond conventional competitive strategies.

Suppliers 52

Suppliers Manufacturing Value Proposition Digital Transformation 52

Luminas Strategy

AUGUST 20, 2024

They expect a consumer-grade experience, demanding that suppliers prioritize their unique needs at every turn. This shift is dictating a strategic move toward a heightened commitment to customer centricity. You’re going to have to do more than list “customer focus” as a core value.

Organization 52

Organization Value Proposition B2B Suppliers 52

ClearPoint Strategy

JULY 28, 2021

The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission). For-profit companies typically focus on achieving one of these three value propositions: Product leadership. Enhancing customer value by improving relationships with existing customers.

Value Proposition 98

Value Proposition Software Software Government 98

Planview

DECEMBER 28, 2022

That strategy should already target specific customer needs , and the portfolio strategy should support those needs, aligning the product function with its destination. Strategy requires organizations to define, focus, and plan the intended customer value and required functions that match the team’s goals.

Management 52

Management Prioritization Decision-making Innovation 52

Flevy

JUNE 19, 2024

The Logistics & Transportation Value Chain integrates various activities, from network planning and optimization to warehousing and order fulfillment, ensuring seamless operations and timely delivery of goods. Download an in-depth presentation breaking down all the Logistics and Transportation Value Chain activities here.

Transportation 52

Transportation Logistics Supply Chain Innovation 52

Flevy

MARCH 26, 2024

Transforming CX into a sustainable, customer-centric model requires a comprehensive overhaul of business operations and employee behaviors, moving beyond mere front-end customer interactions to revamp underlying support processes. View the full presentation here: [link] 5.

Customer Experience 52

Customer Experience Digitalization Organization Digital Transformation 52

Planview

SEPTEMBER 2, 2024

Empowering Product Teams with Agile Work Management Solutions Agile work management solutions enable the adoption of Agile principles, streamlining workflows, enhancing collaboration, and maintaining a strong focus on delivering customer value.

Management 59

Management Facilitation Customer Value Communication 59

Flevy

MARCH 21, 2024

Adopting the BCG Transformation Framework for New CEOs offers several key advantages: Strategic Clarity : Provides a clear roadmap for transformation, helping leaders identify and prioritize key initiatives that align with the organization’s long-term strategic goals.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Zendesk

MAY 2, 2022

“Our customers also know that they are not just another number and that we have a clear picture of each person’s entire story, without them having to repeat it to each person they come in contact with,” said Laura Lalama, National Reimbursement Manager at Saludsa. Omada Health takes an innovative, integrated approach to patient care.

Healthcare 52

Healthcare Customer Experience Insurance Digitalization 52

SalesGlobe

MAY 4, 2022

What are the characteristics of accounts that are more likely to become winning deals and long-time customers? Segmentation of your Total Addressable Market (TAM) is an important step to prioritize and target your most desirable prospect accounts. A good start is to look at your largest and most satisfied customers.

Value Proposition 52

Value Proposition Profitability Innovation Onboarding 52

Cosawi

SEPTEMBER 13, 2021

The COE can provide capability and training development as well and help them established their customized Strategic account management roadmap aligned with the global strategy. In return, local teams can look at their market environments and, from them, prioritize their local roadmaps. Could the mother.

Account Management 52

Account Management Leadership Account Planning Communication 52

QYMATIX

SEPTEMBER 6, 2022

Those Who Evaluate and Prioritize their Customers in a Structured Way Make Better Decisions. It is now becoming clear how important it is to manage the customer structure in a value- and risk-oriented manner. Those who evaluate can then also prioritize. Customers are valuable or not from many other perspectives.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Planview

NOVEMBER 29, 2023

While tasks like stories were completed within 10 to 14 days, the true indicators of customer value, i.e., the epics, experienced significant delays, often taking over 90 days to finish. This entailed shifting from a fragmented to a unified approach and prioritizing where the true value was generated in the value stream.

Financial Services 59

Financial Services Customer Value Customer Experience Decision-making 59

Arpedio

JUNE 1, 2023

This recognition underscored the need for account managers to prioritize customer value and gain insights into individualized customer interactions, emphasizing the significance of maintaining strong relationships, linking transactions, and ensuring a superior customer experience. 30% of customers actually agree.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Planview

JULY 11, 2023

Other decisions are made at the individual level on prioritization and focus on a given day. Particularly with digital product delivery, technology has advanced such that the barrier to placing a digital product in a customer’s hands is much lower. So how can you make smarter decisions faster?

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Construction 52

Construction Digitalization Digital Transformation Supply Chain 52

Zendesk

FEBRUARY 12, 2024

The Modern Customer Podcast Listen here Best for: Understanding modern customer behavior The Modern Customer Podcast offers a deep dive into the evolving behaviors, needs, and expectations of today’s customers.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Planview

APRIL 6, 2023

This is an assignment where you get business credit for partial work, like tackling just one of your value streams end to end. When you transform one value stream, that value stream shows the improved benefits of speed to customer value, greater security, reduced errors, and risk mitigation of digital disruption.

Software 52

Software Software Decision-making Digitalization 52

Arpedio

APRIL 3, 2024

Here are the key principles of solution selling: Customer-Centric Approach: Solution selling revolves around the needs and priorities of the customer. Sales professionals must adopt a customer-centric mindset, focusing on understanding the customer’s challenges, objectives, and preferences.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

Cosawi

FEBRUARY 27, 2023

Even though teams have moved away from simply pushing products, they still are not aligned with what the customer values most. For the customer, this lack of alignment between the supplier’s marketing and sales efforts, engagement and planning is noisy, disruptive and, above all, frustrating for customers.

Marketing 52

Marketing Suppliers Account Planning Investors 52

OnStrategyHQ

MAY 17, 2023

Nike: To bring inspiration and innovation to every athlete* in the world. -*If How might we collaborate/partner with customers to provide better outcomes? How might we innovate or change our teaching model to serve more youth? How will we preserve our org values and unique culture as we scale the org at such a rapid pace?

Organization 40

Organization Brainstorming Leadership Decision-making 40

SmartKarrot

APRIL 15, 2022

It presents the readers with a fresh perspective on customer relations and also throws light on failproof strategies for long-term customer value. This book helps CRMs solve complex customer relations concerns. It talks about service quality over the internet and how it plays a significant role in customer retention.

e-Learning 19

e-Learning CRM Acquisition Internet 19