QYMATIX

MAY 27, 2024

B2B wholesalers in many sectors, such as electrical wholesalers, industrial supplies and component retailers, now benefit from modern predictive sales software. This is where predictive sales comes in – an innovative method that revolutionises sales through the use of ERP AI and artificial intelligence in wholesale.

B2B 52

B2B Artificial Intelligence Manufacturing Sales 52

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

Apptivo

MAY 26, 2022

Happy and loyal customers tend to become your brand spokespersons and recommend you more. Satisfied customers tend to spend more with you, and this can result in increased customer value and profits. They have continuously innovated on both products and services to provide customers with the best shopping experience ever.

Retail 52

Retail Customer Experience Media B2C 52

Zendesk

FEBRUARY 12, 2024

The Modern Customer Podcast Listen here Best for: Understanding modern customer behavior The Modern Customer Podcast offers a deep dive into the evolving behaviors, needs, and expectations of today’s customers. It’s an invaluable resource for professionals dealing with customer-facing roles in these industries.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

QYMATIX

SEPTEMBER 6, 2022

The determination of customer value should be based on both monetary and non-monetary parameters. Current revenue and profit contribution are of course key value dimensions, as is monetary customer potential, i.e., the potential future revenue from a customer, which can also be expressed as customer lifetime value.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

SmartKarrot

FEBRUARY 22, 2022

As a Sr Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience. Build and lead a team of onboarding, customer training and account management professionals.

Customer Success 19

Customer Success Retail Onboarding Customer Experience 19

SmartKarrot

DECEMBER 2, 2021

Role: Director, Customer Success Management Location: Remote, United States Organization: GRIN As a Director of Customer Success Management, you will develop and scale a world-class customer success management organization. Develop innovative programs to drive customer value and positive customer experiences.

Customer Success 19

Customer Success Onboarding Retail Facilitation 19

OnStrategyHQ

MAY 17, 2023

Nike: To bring inspiration and innovation to every athlete* in the world. -*If How might we collaborate/partner with customers to provide better outcomes? How might we innovate or change our teaching model to serve more youth? How will we preserve our org values and unique culture as we scale the org at such a rapid pace?

Organization 40

Organization Brainstorming Leadership Decision-making 40

SmartKarrot

JUNE 15, 2020

You will also be an advocate at Narvar on behalf of your customers, building cross-functional relationships to help improve the overall customer experience. You will also be responsible for driving the renewal process and identifying opportunities for growth within your client.

Customer Success 10

Customer Success Retail Account Management Stakeholders 10

SmartKarrot

NOVEMBER 2, 2020

In response to providing customers value during the COVID-19 pandemic, he said, “Personally addressed email newsletters are working exceptionally well to build stronger relationships with your customers.”. Ask your existing customers about their present requirements in this crisis and offer them special deals from your business.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21