Remove Customer Value Remove Logistics Remove Procurement
article thumbnail

The Straightforward Guide to Value Chain Analysis

Hubspot Sales

Inbound Logistics. Outbound Logistics. Outbound logistics describes this delivery process. This is the support a business provides for the customer which can include support and training for the product, warranties, and guarantees. Procurement. Value Chain Analysis Example. Inbound Logistics.

article thumbnail

What is the value chain? Value chain definition, model, and examples

Zendesk

He breaks down the value chain first into primary activities, such as inbound logistics, operations, service, and marketing and sales. These activities help create the equation for calculating profit margins, or the revenue the value chain generates: Value created and captured – Cost of creating that value = margin.

article thumbnail

Omnichannel Retail Industry Value Chain: Deep Dive

Flevy

Understanding and optimizing these activities through value chain analysis can lead to significant enhancements in efficiency and customer satisfaction. Tailoring the Value Chain for Maximum Impact Customizing the generic industry value chain to fit specific organizational needs is pivotal for driving value creation and customer value.

Retail 52
article thumbnail

E-Commerce Industry Value Chain: Deep Dive

Flevy

A thorough value chain analysis helps identify opportunities for value creation and operational improvement. Market research and consumer insights inform product selection and marketing strategies, while product sourcing and procurement ensure a steady supply of high-quality goods.

article thumbnail

Value chain analysis how-to: Definition, examples, and guide

Zendesk

Value chain analysis (VCA) is a tool used to increase the profit margin for a company by looking for improvements in specific activities along the production and sales lines. Ideally, by discovering opportunities for cost reduction and/or improved customer value, your company can decrease production costs and increase revenue.

article thumbnail

Chemicals Industry Value Chain: Deep Dive

Flevy

Raw material sourcing ensures the procurement of essential inputs, while R&D drives innovation and the development of new chemical products. Distribution and logistics ensure timely delivery, while marketing and sales drive product adoption and market penetration.

article thumbnail

Consumer Packaged Goods (CPG) Industry Value Chain: Deep Dive

Flevy

Raw material sourcing ensures the procurement of high-quality inputs, while product development focuses on creating products that meet consumer needs. After-sales service and support maintain customer satisfaction and loyalty. Procurement secures essential materials and services, while technology development drives innovation.