QYMATIX

JANUARY 13, 2025

Tailoring pricing to specific customer segments drives sales and optimizes margins, which is especially beneficial for high-volume, low-margin companies. Enhanced Decision-Making for Sales Teams: Data analysis helps sales teams prioritize price decisions and focus on the most profitable customers.

Sales Analytics 40

Sales Analytics Decision-making B2B Profitability 40

Zendesk

OCTOBER 18, 2022

In this guide, we’ll cover 16 ways to connect with your customers, with examples and tips on how to put it into practice. Learn what your customers value. Build a customer-centric culture. Respond to customer concerns quickly. Anticipate the customer’s needs. Prioritize convenience. Keep it personal.

Media 98

Media Prioritization Customer Value Customer Experience 98

Hubspot Sales

FEBRUARY 17, 2020

In fact, working adults who spend money on time-saving purchases to outsource tedious or disliked tasks have greater overall life satisfaction than those who prioritize material spending. Consumers value their time more than things. When you understand what your customers value, you are better equipped to navigate the sale.

Software 116

Software Software Prioritization Customer Value 116

Luminas Strategy

AUGUST 6, 2023

At Luminas, our clients are being confronted by intense competition and evolving customer expectations, making it essential for them to place their customers’ business at the center of their own. To truly understand your customer’s pain points and expectations, it’s critical to prioritize direct engagement with customers.

Organization 52

Organization B2B Value Proposition Prioritization 52

ClearPoint Strategy

JULY 28, 2021

The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission). For-profit companies typically focus on achieving one of these three value propositions: Product leadership. Enhancing customer value by improving relationships with existing customers.

Value Proposition 98

Value Proposition Software Software Government 98

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Know your customers’ goals Too many sellers start with what their product can do and go from there.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Luminas Strategy

AUGUST 20, 2024

They expect a consumer-grade experience, demanding that suppliers prioritize their unique needs at every turn. This shift is dictating a strategic move toward a heightened commitment to customer centricity. You’re going to have to do more than list “customer focus” as a core value.

Organization 52

Organization Value Proposition B2B Suppliers 52

Planview

JUNE 11, 2024

The landscape of digital transformation and technology management is undergoing a significant transition as enterprises transition from project-based to product-based management driven by customer-centricity, cost optimization, and cultural shift. The move from project to product management is not merely a trend but a strategic pivot.

Innovation 59

Innovation Decision-making Facilitation Digital Transformation 59

Flevy

JUNE 14, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Digital Health Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Frequently Asked Questions 1.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

Planview

DECEMBER 28, 2022

That strategy should already target specific customer needs , and the portfolio strategy should support those needs, aligning the product function with its destination. Strategy requires organizations to define, focus, and plan the intended customer value and required functions that match the team’s goals.

Management 52

Management Prioritization Decision-making Innovation 52

Flevy

JUNE 15, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the EV ecosystem value chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Frequently Asked Questions 1.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 17, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Fintech Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Cybersecurity 52

Cybersecurity Artificial Intelligence Financial Services Innovation 52

Flevy

JUNE 10, 2024

Customer support and technical services enhance customer value and foster long-term relationships. Download an in-depth presentation breaking down all the Chemicals Value Chain activities here. Customized packaging solutions also help in reducing shipping costs and protecting product quality during transit.

Supply Chain 52

Supply Chain Logistics Artificial Intelligence Manufacturing 52

Flevy

JUNE 16, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the E-Commerce Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Why is regulatory compliance crucial in the E-Commerce sector?

Supply Chain 52

Supply Chain Logistics Cybersecurity e-Learning 52

Arpedio

MARCH 26, 2024

Lead Qualification: Assessing leads based on criteria such as fit, interest, and readiness to buy, to prioritize sales efforts effectively. Customer Profiling: Conducting research to understand the needs, preferences, pain points, and buying behaviors of target customers.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Flevy

JUNE 25, 2024

By conducting thorough value chain analysis, organizations can identify key areas for efficiency improvements and value creation, enhancing their overall competitiveness and customer value. Download an in-depth presentation breaking down all the Renewable Energy Value Chain activities here.

Supply Chain 52

Supply Chain Energy and Utilities Artificial Intelligence Manufacturing 52

Planview

NOVEMBER 29, 2023

While tasks like stories were completed within 10 to 14 days, the true indicators of customer value, i.e., the epics, experienced significant delays, often taking over 90 days to finish. This entailed shifting from a fragmented to a unified approach and prioritizing where the true value was generated in the value stream.

Financial Services 59

Financial Services Customer Value Customer Experience Decision-making 59

Flevy

JUNE 24, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Oil and Gas Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Transportation Energy and Utilities Logistics 52

Planview

SEPTEMBER 2, 2024

Empowering Product Teams with Agile Work Management Solutions Agile work management solutions enable the adoption of Agile principles, streamlining workflows, enhancing collaboration, and maintaining a strong focus on delivering customer value.

Management 59

Management Facilitation Customer Value Communication 59

PandaDoc

OCTOBER 14, 2020

While it might seem obvious to make your brand the be-cloaked savior of the day, this isn’t the best way to build empathy with your customer. Make the customer the main character of your sales narrative to show that you prioritize their needs and perspective above all. Your brand takes the all-important second place.

Decision-making 111

Decision-making Sales Suppliers Advertising 111

Flevy

JUNE 12, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the CPG Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Frequently Asked Questions 1.

Supply Chain 52

Supply Chain Food and Beverage Procurement Manufacturing 52

Flevy

JUNE 11, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the Consumer Electronics Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Mercuri International

JULY 1, 2021

An interesting academic study from 2019 looked at seven separate ‘elements of internal alignment’ – shared values, style, skills, staff, strategy, structure, and systems. Thus, making internal alignment central in KAM in order to exchange value and serve the key accounts (KA) long-term.”.

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

Flevy

JUNE 20, 2024

By conducting a comprehensive value chain analysis, consulting firms can identify strengths and areas for improvement, ensuring the Management Consulting Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Frequently Asked Questions 1.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Flevy

MAY 7, 2024

A deeper dive into the first 2 elements—Customers and Suppliers—reveals their critical roles: Customers Customers are the driving force behind an organization’s strategic direction, influencing product development and market positioning.

Suppliers 52

Suppliers Manufacturing Value Proposition Digital Transformation 52

Flevy

MARCH 26, 2024

Transforming CX into a sustainable, customer-centric model requires a comprehensive overhaul of business operations and employee behaviors, moving beyond mere front-end customer interactions to revamp underlying support processes.

Customer Experience 52

Customer Experience Digitalization Organization Digital Transformation 52

Flevy

JUNE 18, 2024

By conducting a comprehensive value chain analysis , organizations can identify strengths and areas for improvement, ensuring the Healthcare Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value. Let’s dig deeper into some of the primary activities.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Sales Outcomes

FEBRUARY 22, 2021

We helped a well-known technology company develop a customer value proposition (CVP) and messaging canvas to support their go-to-market efforts into a lucrative market niche they had researched and invested material amounts of time and resources. “War is ninety percent information” — Napoleon Bonaparte.

Management 52

Management Value Proposition Sales CRM 52

QYMATIX

SEPTEMBER 6, 2022

Those Who Evaluate and Prioritize their Customers in a Structured Way Make Better Decisions. It is now becoming clear how important it is to manage the customer structure in a value- and risk-oriented manner. Those who evaluate can then also prioritize. Customers are valuable or not from many other perspectives.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Flevy

JUNE 27, 2024

By optimizing each component of the Semiconductor Value Chain, organizations can drive value creation , enhance customer value, and achieve sustained success in a highly competitive market. Organizations must consistently seek new ways to enhance efficiency, reduce costs, and improve customer value.

Supply Chain 52

Supply Chain Computers and Electronics Manufacturing Artificial Intelligence 52

Apptivo

APRIL 19, 2022

The team should excel in good listening and communication skills that help in smooth interactions with the customers. What is customer support? Customer support is the way of providing answers, guidance and help while they are using your company’s offerings. Why is Customer support important for Business?

Customer Experience 98

Customer Experience Brainstorming Decision-making Media 98

Help Scout

JULY 20, 2021

As Help Scout alum Emily Triplett Lentz reported , some organizations prioritize the needs of individual silos within a company over the needs of its customers. This can lead to disjointed, ineffective customer service (even if the support staff is fantastic).

Customer Experience 145

Customer Experience Decision-making Communication Organization 145

Zendesk

MAY 2, 2022

“Our customers also know that they are not just another number and that we have a clear picture of each person’s entire story, without them having to repeat it to each person they come in contact with,” said Laura Lalama, National Reimbursement Manager at Saludsa. Laura Lalama, Saludsa.

Healthcare 52

Healthcare Customer Experience Insurance Digitalization 52

Flevy

JUNE 23, 2024

By conducting a comprehensive value chain analysis, organizations can identify strengths and areas for improvement, ensuring the Medical Device Value Chain operates efficiently and effectively, ultimately driving value creation and enhancing customer value.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 9, 2024

Tailoring the value chain to address specific needs ensures better alignment with the organization’s capabilities and market demands, driving value creation and enhancing customer value. The first step in customizing the industry value chain involves a thorough value chain analysis.

Manufacturing 52

Manufacturing Innovation Healthcare Procurement 52

Arpedio

APRIL 30, 2024

Understanding Value Selling In today’s competitive business landscape, value-based selling has emerged as a game-changing approach for driving sales success. So, what sets value-based selling apart? By addressing these pain points effectively, you can tailor your value proposition to meet their specific needs.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Sales Management Plus -- SMP

MARCH 5, 2024

By analyzing the data, they can readily identify: Product categories underrepresented in customer purchases: This unveils potential areas for upselling and cross-selling, maximizing sales potential. Branch Performance Analysis Branch managers can gain valuable insights into branch performance across various product categories.

Account Management 52

Account Management Facilitation Sales Prioritization 52