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FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT

Strategic Account Management Association

We need to focus on understanding the customer and helping the SAM deep dive in the customer environment and gain the insight and knowledge needed to deliver broader customer value. Adapting our corporate behaviors to fit the customer context. Creating strategic customer value and building trust requires time.

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Omnichannel Retail Industry Value Chain: Deep Dive

Flevy

Understanding and optimizing these activities through value chain analysis can lead to significant enhancements in efficiency and customer satisfaction. Tailoring the Value Chain for Maximum Impact Customizing the generic industry value chain to fit specific organizational needs is pivotal for driving value creation and customer value.

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E-Commerce Industry Value Chain: Deep Dive

Flevy

A thorough value chain analysis helps identify opportunities for value creation and operational improvement. Market research and consumer insights inform product selection and marketing strategies, while product sourcing and procurement ensure a steady supply of high-quality goods.

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Consumer Packaged Goods (CPG) Industry Value Chain: Deep Dive

Flevy

Raw material sourcing ensures the procurement of high-quality inputs, while product development focuses on creating products that meet consumer needs. After-sales service and support maintain customer satisfaction and loyalty. Procurement secures essential materials and services, while technology development drives innovation.

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How We Can Align our Corporate Strategy and Supply Chain Strategy

Flevy

Marketing, Sales, Engineering, Manufacturing, and Procurement. Due to the difficulty in managing these demands and balancing trade-offs, we cannot address issues like cost, customization, speed, and price in an effective, cross-functional manner. Customizers. Value Players. These are: Innovators. Premium Players.

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Semiconductor Industry Value Chain: Deep Dive

Flevy

Supply Chain Management: Coordinating the procurement and logistics of raw materials and components. Distribution and Logistics: Managing the delivery of finished products to customers and end-users. Procurement and Supplier Management: Managing relationships with suppliers and ensuring the availability of high-quality materials.

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Digital Health Industry Value Chain: Deep Dive

Flevy

Customer and patient services enhance user experience and foster long-term engagement. Procurement secures essential materials and services, while technology development drives continuous innovation. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here.