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Value chain analysis how-to: Definition, examples, and guide

Zendesk

Value chain analysis (VCA) is a tool used to increase the profit margin for a company by looking for improvements in specific activities along the production and sales lines. Ideally, by discovering opportunities for cost reduction and/or improved customer value, your company can decrease production costs and increase revenue.

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The Most Important KPIs in Distribution and the Influence of AI

QYMATIX

KPI delivery quality is about recording and documenting all errors that occur during delivery or transport to the customer. Customer value. Customer value shows companies how vital and valuable a customer is to them. Artificial intelligence in B2B sales. Delivery quality. What data do you need?