Remove Cybersecurity Remove Digitalization Remove Meetings
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Be more strategic – A metaphor: Analyse, join and align the dots

Red Star Kim

Delegates were from legal and accountancy firms with roles as varied as marketing, digital marketing, business development, PR and key accounts (executives, managers and a director). And we analyse the analytics from our digital marketing performance. Often we identify trends by placing a line of best fit across the dots on a chart.

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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

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Important Emerging Technologies in the Digital Workplace: A Gartner® report

Zendesk

To stay competitive in this digital-first pandemic world, your business’ technological capabilities must meet your employees’ needs. Read the report to learn: What it means to provide “anywhere operations” How to strengthen your privacy and cybersecurity. and/or its affiliates in the U.S. All rights reserved.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption).

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E-Commerce Industry Value Chain: Deep Dive

Flevy

According to Gartner, global e-commerce sales are expected to reach $7 trillion by 2025, driven by increased internet penetration, mobile device usage, and the shift toward digital shopping experiences. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here.

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Top CRM trends for 2021

Insightly

To meet customer-centric goals, new CRM tools with greater precision are being developed. Keeping track of these trends will help you plan ahead, meet changing business needs, and gain a competitive edge. One of the main purposes of connecting the physical and digital worlds is the exchange of information. Enriched IoT data.

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Surfing The Video Wave of the Future

CoSell

Even more relevant to sales, is that digital interaction has shifted to videoconferencing, with an increase of 41%. Perhaps there are issues with big data usage and cybersecurity appearing on the horizon. The more you understand their perspective, the more you can meet them personally in your videoconference.