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Software for Financial Services Companies: What’s Your Tech Stack?

Nutshell

Whether you’re a wealth management advisor, accountant, insurance broker, or financial representative, a solid tech stack is essential for your financial services business. Software for financial services companies helps to determine investment opportunities, identify risks, forecast returns, and much more.

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Words! What are they good for?

Zendesk

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. Over 50% of CRM buyers are in one of four markets: real estate, consulting, distribution, and insurance. CRM is becoming interwoven with IoT technologies.

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Surfing The Video Wave of the Future

CoSell

Perhaps there are issues with big data usage and cybersecurity appearing on the horizon. Perhaps there are business mergers and acquisitions that are taking place in their world. Maybe they are facing new changes with legislation. The more you understand their perspective, the more you can meet them personally in your videoconference.

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Customer data privacy: A CX guide for 2024

Zendesk

83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. From identity theft to software vulnerabilities, here are six data privacy concerns your organization should know about. Malware is malicious software designed to gain unauthorized access or damage a computer system.

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Top 2023 SMB technology predictions that business owners want to know

ACT

Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed. Since a good reputation and profitability are two vital elements of a business’s success, more small business owners are looking for cybersecurity tools and insurance.

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Ethics of AI in CX

Zendesk

The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Similarly, AI-enabled customer service software can give your live agents the pertinent information they need to quickly solve issues with an empathetic human touch.