20 Innovative CRM Trends to Pay Attention to in 2022
Hubspot Sales
OCTOBER 1, 2021
It's the integration of social media channels into CRM platforms. By viewing social media and CRM together, companies gain a more powerful overview of what people are posting about on social media, as well as a clearer understanding of brand sentiment. SaaS – software as a service – is well-known, but what's XaaS?
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