Remove Decision-making Remove Digitalization Remove Finance Remove Financial Services
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KPI Library Resource: KPIs and Digital Transformation

Flevy

Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them to focus more on analysis, implementation of strategies, and other more value-added activities. * * * * Digital Transformation has ceased to be a mere option and has become a necessity.

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Financial Technology (Fintech) Industry Value Chain: Deep Dive

Flevy

The Fintech industry is transforming the financial services landscape by leveraging technology to provide innovative solutions that enhance the efficiency, accessibility, and security of financial transactions. Product development and innovation focus on creating new financial solutions that meet these needs.

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Software for Financial Services Companies: What’s Your Tech Stack?

Nutshell

Whether you’re a wealth management advisor, accountant, insurance broker, or financial representative, a solid tech stack is essential for your financial services business. Software for financial services companies helps to determine investment opportunities, identify risks, forecast returns, and much more.

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How top fintechs like Stash, Ramp, and Zip make bank with exceptional CX

Zendesk

Fintechs have quickly emerged as major players in the global financial services industry. Many of Stash’s customers are novice investors, and Meehan focuses on making sure they feel confident about being able to build wealth through the app. Making a human connection. Clearly, good CX matters.

Banking 52
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In Finance, Customer Service Can Make (or Break) Your Company’s Reputation

ReviewTrackers

Reputation is a powerful business currency in banking and financial services. In a survey by Ernst & Young, respondents said reputation was one of the most important factors in deciding whether or not to trust a financial services provider. Banking and Finance Still Lagging Behind Other Industries in Ratings Game.

Finance 25
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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

There have been many requests recently for inhouse training on telephone skills to support client service and selling both for fee-earners and support staff. Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop.

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15+ Interview Questions for Consultants [+ Sample Responses]

Hubspot Sales

Explain your thought process and decision-making. I enjoy the process of analyzing complex data, identifying patterns and trends, and using that data to make informed recommendations. In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months.