Red Star Kim

OCTOBER 24, 2022

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

DemandFarm

NOVEMBER 22, 2024

Data-Driven Decision-Making Effective KAMs use data to stay one step ahead. Monitoring Progress against KPIs Growth Planning: Do they proactively work with economic decision makers to co-create value-driven growth plans? Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

CMOE

MARCH 11, 2025

Avoid interrupting, judging, or making assumptions. Regularly evaluate progress, identify areas for improvement, and make necessary adjustments to optimize outcomes. This means many leaders must actively make the choice to add coaching skills to their repertoire and seek out the necessary training and resources.

Emotional Intelligence 52

Emotional Intelligence Construction Prioritization Communication 52

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

CMOE

MARCH 17, 2025

This equips leaders to view these tasks and projects with a holistic lens to make decisions that are both informed and forward looking. How can we make changes to our processes and perspectives to safeguard and elevate our competitive standing in the years to come? How are consumer trends and behaviors shifting?

Strategic Thinking 52

Strategic Thinking Emotional Intelligence Innovation Brainstorming 52

Red Star Kim

OCTOBER 19, 2023

Finding a suitable location (quiet and without interruptions) to make calls when working in an office environment was sometimes a challenge. Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Qualification of calls and enquiries was also more difficult.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

APRIL 24, 2023

However, there can be concerns about the environment for taking and making telephone calls – with concerns about “Can you be overhead?”. Half of delegates had average confidence in taking and making telephone calls at the start of the session and half indicated high confidence. This can be of equal importance for consumer (e.g.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Hubspot Sales

JANUARY 31, 2018

Business acumen is the ability to combine experience, knowledge, perspective, and awareness to make sound business decisions. At its core, business acumen is the ability to combine experience, knowledge, perspective, and awareness to make sound business decisions. It makes you a better internal collaborator.

Emotional Intelligence 111

Emotional Intelligence Decision-making Sales Leadership 111

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 105

Emotional Intelligence Sales Communication Decision-making 105

Brooks Group

AUGUST 22, 2024

Understanding each style is key to understanding the decision-making behavior of a prospect. These traits describe how an individual solves problems and meets challenges, influences people, responds to the pace of the environment, and responds to rules and procedures set by others.

Emotional Intelligence 98

Emotional Intelligence Decision-making Sales Communication 98

Hubspot Sales

DECEMBER 8, 2017

But there’s a simpler way to increase market share: Make your sales organization more optimistic. Research shows that salespeople with high levels of optimism make more money for their companies. Optimists consider these lessons to be free tuition, knowing the lessons learned today will make them money in the future.

Insurance 111

Insurance Emotional Intelligence Brainstorming Sales 111

Hubspot Sales

NOVEMBER 2, 2020

Because of the constantly changing sales landscape, sales leaders and reps found themselves needing to make quick decisions about their strategies and how they approached customer-facing conversations. To do this, many brands looked to data to help them make tough calls and build new strategies. Focus on the right sales metrics.

Sales Analytics 136

Sales Analytics Sales Decision-making Emotional Intelligence 136

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Brooks Group

JUNE 27, 2022

Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Always be clear about your intentions and the type of deal you are willing to make. Make sure your questions are relevant. Be prepared.

Negotiation 98

Negotiation Emotional Intelligence Sales Profitability 98

Red Star Kim

FEBRUARY 21, 2024

We ask questions to avoid making wrong assumptions or adopting the wrong focus. will make people pause to consider how their feelings compare with those they had the previous day. Questions are important when we meet someone new. For example, when we first meet at a networking event. For example, “How are you today?”

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Hubspot Sales

FEBRUARY 2, 2018

Your budget is tight, and I’m not successfully negotiating a price that meets your needs. Your goal in this moment is to make your prospect feel heard and valued. It helps you make quick, efficient decisions based on how you feel toward the person, place, or situation you’re considering. Is that correct? ”. It’s our bias.

Negotiation 111

Negotiation Emotional Intelligence Decision-making Communication 111

CMOE

FEBRUARY 11, 2022

And it makes sense—without personal motivation, how are leaders expected to inspire and push their team members? This not only fosters collaboration but can help you make constructive and sound decisions. With the support of your team members, you are more likely to feel confident with decisions moving forward.

Emotional Intelligence 72

Emotional Intelligence Leadership Decision-making Construction 72

Miller Heiman Group

FEBRUARY 25, 2020

Our latest study, 2020 Trends in Sales Management , confirms these findings: more than three-quarters of sales managers (78%) struggle to consistently hire sellers who succeed, making hiring the most glaring weakness of today’s sales managers. How Sales Organizations Can Improve Hiring Decisions. How Hiring Affects the Bottom Line.

Sales Management 97

Sales Management Management Emotional Intelligence Sales 97

Brooks Group

JULY 30, 2024

They directly impact revenue generation and overall business success, so make sure your sales training addresses them. Sales Development Tip: Make sure your sales professionals review product materials regularly, understand use cases, and stay up to date on industry trends.

Interpersonal Skills 98

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 98

Hubspot Sales

AUGUST 24, 2023

Table of Contents AI Sales Reps Today Examples of AI Sales Reps How to Tell If You’re Taking to an AI Rep When (and Why) Human Reps Are Still Necessary AI Sales Reps Today Sales professionals have traditionally relied on personal interaction to close deals, making it easy to be skeptical of AI's role in this field.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

Red Star Kim

JANUARY 22, 2024

And that technology is making some jobs obsolete. Understand how and why they make decisions. Identify emotional hot buttons. Urgency (are you making it crucial?) She acknowledges that we are all facing an overwhelming volume of information. Our buyers’ reality is a constantly changing flux.

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Make training opportunities attractive – generate demand for places on training academies. Some people will believe that they are experts at selling.

Management 130

Management Onboarding Emotional Intelligence Communication 130

Whetstone

AUGUST 4, 2024

It’s about understanding the intricate dynamics of businesses and the human emotions behind decision-making. Your customers have positive and negative feelings that influence their decisions. By recognizing and acknowledging their emotions, you can connect on a deeper level.

Supply Chain 52

Supply Chain Emotional Intelligence Decision-making Manufacturing 52

Hubspot Sales

APRIL 7, 2022

It makes sense: People have become accustomed to working from home, and have seen the benefits — including increased productivity and better work-life balance. There are some skills that any effective leader needs to hone, including: High emotional intelligence. Decisiveness. Virtual Leadership Skills. A growth mindset.

Management 105

Management e-Learning Leadership Remote Working 105

Brooks Group

JANUARY 25, 2023

View this week's video Engagement Mindset Make sure your salespeople understand: their goal, when first engaging with a prospect, is to set the sales process in motion by turning a potential resistor into an avid listener. That takes a high degree of emotional intelligence—or a strong understanding of behavior styles.

Emotional Intelligence 94

Emotional Intelligence Sales Training Decision-making Communication 94

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Hubspot Sales

APRIL 4, 2023

Explain your thought process and decision-making. I enjoy the process of analyzing complex data, identifying patterns and trends, and using that data to make informed recommendations. Identify one or two relevant examples demonstrating your ability to meet the expectations outlined in the job description.

Supply Chain 119

Supply Chain Leadership Construction Artificial Intelligence 119

Brooks Group

APRIL 4, 2023

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. They must have the capacity to relate to others and comprehend what makes them tick. What Are The Qualities of Successful Sales Leaders?

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Hubspot Sales

SEPTEMBER 28, 2021

The show makes the life of a real estate agent look glamorous — and it can be. To play it safe, you'll want to plan on having enough savings to fall back on for six months to a year, until you've established yourself as an agent and are closing enough deals to make a living. Real estate is a fantastic opportunity to meet new people.

Emotional Intelligence 134

Emotional Intelligence Communication Decision-making Media 134

CMOE

SEPTEMBER 25, 2024

Beyond simple oversight, team leaders must effectively adapt their approach to meet the needs of their team as they work to achieve organizational objectives. Decision-Maker: They evaluate options, consider team input, and make timely, informed choices to guide the team through challenges. What Makes a Good Team Leader?

Emotional Intelligence 52

Emotional Intelligence Facilitation Leadership Decision-making 52

Miller Heiman Group

APRIL 25, 2019

As technology evolved, software like Salesforce appeared on the scene, making high-level CRM platforms, and the possibilities they enabled, accessible to businesses of all sizes. That’s because they were built to facilitate management insights and operations—not to help sellers make the sale.

CRM 74

CRM Emotional Intelligence Value Proposition Facilitation 74

Zendesk

APRIL 26, 2021

While the importance of good customer service isn’t under question, the skills support teams need to make it happen often is. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success. Messaging skills. And companies are listening.

Interpersonal Skills 98

Interpersonal Skills Remote Working Software Software 98

CMOE

JUNE 21, 2021

This may include becoming knowledgeable on Equal Employment Opportunity (how it applies to employment decisions), timekeeping and pay issues (how to maintain accurate time records and handle unapproved overtime), and discrimination and harassment (how to prevent it and what to do when it happens). 12 Supervisor Resources & Tools.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

Hubspot Sales

APRIL 25, 2023

AI helps you interpret these interactions quickly and accurately, allowing you to make the necessary adjustments for better marketing. Sentiment analysis measures customers' emotional responses, so you know what resonates and what doesn't. Automated prospecting to save time and make more meaningful customer connections.

Sales 122

Sales Emotional Intelligence CRM Decision-making 122

CMOE

APRIL 27, 2021

Decisiveness. Decisiveness. Why Is Decisiveness Found in High-Performing Teams? When a team makes effective decisions quickly, members can spend more time taking action on those decisions and exercising their creativity and expertise. Decisive decisions are based on facts and intuition.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

CMOE

JULY 26, 2019

If you take your time when creating your plan, you’ll come out of the other side with a document that is specific and personalized for your style and needs—and it will be truly motivating because you’ll know it will teach you interesting, valuable skills and make you more satisfied with your career. Writing Your Leadership-Development Plan.

Leadership 83

Leadership Emotional Intelligence Decision-making Brainstorming 83