Hubspot Sales

FEBRUARY 2, 2018

Take the following scenario: Prospect: “ I’m frustrated because we have a limited budget and you’re unwilling to negotiate enough on price.”. Then, respond by reflecting the thoughts and feelings you heard back to your prospect: Prospect: “ I’m frustrated because we have a limited budget and you’re unwilling to negotiate enough on price.”.

Negotiation 111

Negotiation Emotional Intelligence Decision-making Communication 111

Brooks Group

SEPTEMBER 21, 2022

Imagine for a moment one of your competitors making an attractive offer to your largest account. How can I make their day a little bit easier? Increase Your Emotional Intelligence (EQ). Additionally, there are a lot of intimidating aspects to sales that can trigger emotions (like negotiating).

Emotional Intelligence 89

Emotional Intelligence Negotiation Sales Training Decision-making 89

Brooks Group

JULY 30, 2024

Listening, questioning, negotiating, closing—today’s sales professionals need so many different selling skills to succeed. They directly impact revenue generation and overall business success, so make sure your sales training addresses them. Communication Communication is the most important selling skill.

Interpersonal Skills 95

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 95

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Hubspot Sales

AUGUST 24, 2023

Table of Contents AI Sales Reps Today Examples of AI Sales Reps How to Tell If You’re Taking to an AI Rep When (and Why) Human Reps Are Still Necessary AI Sales Reps Today Sales professionals have traditionally relied on personal interaction to close deals, making it easy to be skeptical of AI's role in this field.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

Zendesk

NOVEMBER 2, 2022

Looks like it’s time to begin negotiations. Companies with no formal negotiation process in place show a 63.3 In this guide, we’ll cover what a sales negotiation is, why it’s crucial to have a clear negotiation strategy and tactics, and which skills your team should start honing now. What is a sales negotiation?

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. The feeling of wasted time can be incredibly frustrating, especially when money is involved.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. Communication Storytelling Negotiation Presentation. Customer-Facing Skills.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

CMOE

APRIL 27, 2021

Decisiveness. Decisiveness. Why Is Decisiveness Found in High-Performing Teams? When a team makes effective decisions quickly, members can spend more time taking action on those decisions and exercising their creativity and expertise. Decisive decisions are based on facts and intuition.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

SBI

MARCH 19, 2013

Our decisions are colored by the history and experiences that shape our perspective. They would ask, “What good is a prospect research tool if reps don’t know how to get a decision maker to engage?” Postwire- Make it a no-brainer for your prospect to engage with your sales information. Sales Issues.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

MDI Training

NOVEMBER 14, 2023

Coach potentials: AI can make learning suggestions Answers from ChatGPT: The four main roles of a leader according to Covey – building trust, developing vision, implementing strategies, and coaching potential – can be supported to varying degrees by AI technologies. Coaching potential This is one of the biggest challenges for AI.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Monitor and optimize performance Regularly monitor the performance of your account management team.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Account Management Skills

MARCH 2, 2021

One of the best ways to make a cold approach to a prospective client. * And it was like, bing, you know, it’s that kind of lightbulb moment that I really love those making those connections. And when those decisions are made, they very much feel like they’ve been part of it from the beginning.

Marketing 52

Marketing Account Management Meetings Media 52

Red Star Kim

JANUARY 23, 2023

Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. Here’s my view of the top three soft skillsets for barristers 1. We also need to know how others perceive us – whether team members, subordinates, leaders, referrers or clients.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Red Star Kim

OCTOBER 13, 2023

A New Approach to Writing Job Descriptions (hbr.org)) Then it was over to the delegates – split into two teams to consider what current and future competencies they felt were important.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

SEPTEMBER 5, 2023

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. There’s information about Howard Gardener’ multiple intelligences and emotional intelligence.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Hubspot Sales

FEBRUARY 17, 2025

While I believe the best way to learn new processes is by practicing them and making mistakes, employees must have a good foundation on what they need to do before diving in. How to Overcome This Make training sessions interactive with Q&As, quizzes, and discussions. This is equally important for existing employees.

Emotional Intelligence 52

Emotional Intelligence Onboarding Interpersonal Skills Prioritization 52