Remove Decision-making Remove Emotional Intelligence Remove Sales Training
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Sales and Emotional Intelligence: How to Hire Your Next Top Performer

Brooks Group

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. But developing emotional intelligence in sales matters. What Is Emotional Intelligence?

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Differentiating Yourself: How to Use Emotional Intelligence in Sales

Brooks Group

You need to stand out to make buyers want to do business with you. Many sales leaders think the way to do this is to help their sales team sell better value or overcome objections. These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence.

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How Emotional Intelligence Impacts Close Rates in Sales

SuperOffice

The ability to understand that comes through emotional intelligence. In this article, we’ll discuss: What emotional intelligence is. Why EQ is important for sales teams. How to teach emotional intelligence to salespeople. What is emotional intelligence (EQ)?

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4 Customer Personality Types Your Sales Reps Must Be Able to Recognize

Brooks Group

Understanding each style is key to understanding the decision-making behavior of a prospect. In interactions, they display confident body language and will lose focus and patience quickly if a sales professional doesn’t get straight to the point. Communication Tips: Sales professionals should avoid rushing to a sales pitch.

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The Difference Between Customer Satisfaction vs. Customer Loyalty

Brooks Group

Knowing how these two diverge is important for delivering effective sales training and improving long-term results. This understanding allows sales professionals to anticipate and address future challenges, which reinforces the value of the partnership. Learn more about our IMPACT Selling ® sales training program.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Finding a suitable location (quiet and without interruptions) to make calls when working in an office environment was sometimes a challenge. Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Qualification of calls and enquiries was also more difficult.

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Top 11 Professional Selling Skills

Brooks Group

Successful sales careers and revenue-generating sales teams are built on the bedrock of 11 professional selling skills. They directly impact revenue generation and overall business success, so make sure your sales training addresses them.