Planview

AUGUST 22, 2024

Unlock the strategies to overcome key PMO hurdles—mastering resource management, driving change, and streamlining processes—with expert insight from Athena Smith, Senior Director, Portfolio Management. Athena currently leads the delivery of organizational priorities through portfolio management frameworks and best practices.

Stakeholders 69

Stakeholders Prioritization Brainstorming Decision-making 69

The Center for Sales Strategy

MARCH 12, 2024

Most businesses would say they have a way they manage and prioritize their accounts, but few of them do it in a way that is strategic, consistent, and is woven into every sales decision they make. Do you know where 80% of your revenue comes from?

Management 122

Management Prioritization Decision-making Sales 122

DemandFarm

NOVEMBER 7, 2024

Your work as a key account manager is similar to undertaking a long journey. Surprisingly, it has a lot of takeaways about managing relationships with key clients. There is more coming your way as we ride down the road that connects Zen and the Art of Motorcycle Maintenance and Key Account Management. Sounds intriguing?

Key Account Management 52

Key Account Management Account Management Management Client Relationships 52

DemandFarm

NOVEMBER 22, 2024

Do you know how the top key account managers (KAMs) become the top KAMs? Key Focus Areas for High-Impact Account Management Teams 1. This insight-driven approach uncovers opportunities that might go unnoticed, turning account management into a proactive rather than reactive process.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

PandaDoc

APRIL 3, 2023

Your company’s sales managers only have a select number of sales reps to work with, and those reps only have a limited amount of time to close deals. A good sales pipeline management strategy is essential because every potential opportunity uses up your most valuable resource — time.

Prioritization 98

Prioritization Sales Decision-making Government 98

Mike Kunkle

OCTOBER 8, 2023

Keep this in mind as you read this article, and adapt and adopt what makes sense for you in your current context. In most corporations, the product function typically falls under the broader umbrella of Product Management. This department is crucial for developing and overseeing a company’s product portfolio.

Customer Experience 304

Customer Experience Profitability Decision-making Marketing 304

DemandFarm

OCTOBER 15, 2024

So is AI expected to eat up your Key Account Manager’s jobs as well? It depends on your Key Account Management (KAM) maturity level, your approach to your KAM program, your goals, and how you want to roll with the AI punches. Enter: AI in Key Account Management Today’s AI is much like Harvey Dent, the DA of Gotham City.

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Strategic Planning and Management Insights

FEBRUARY 10, 2023

At SME Strategy, we guide all of our strategic planning clients through the all-important prioritization and goal-setting phase as part of the strategic planning process. This includes making sure that everyone is clear and in agreement on where they are going and how they will get there.

Prioritization 98

Prioritization Facilitation Decision-making Construction 98

Upland

MAY 4, 2023

It also allows sales leaders to measure impact and make adjustments using the four levers, enabling them to create effective strategies to improve revenue growth. That makes it essential to win as many contracts as possible and maximize each opportunity. How can sellers deal with uncertainty to help increase deal size?

Sales 356

Sales Decision-making Organization Negotiation 356

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling. Key Account Management.

Key Account Management 143

Key Account Management Account Management Management Account Strategy 143

Clarity Engagement Solutions

FEBRUARY 7, 2022

Tailored by vertical industry and 100% native to Salesforce Lightning, CX1™ makes it easy for sales and account teams to map stakeholder relationships, identify the sources of decision-making influence and manage a larger number of better-qualifed opportunities as a result. That’s where Clarity CX1™ comes in.

Stakeholders 172

Stakeholders Decision-making Account Planning Prioritization 172

Mike Kunkle

AUGUST 8, 2023

It’s easy to prioritize quick wins over sustainable growth initiatives. This abundance of data can lead to analysis paralysis, where decision-makers are overwhelmed without the insights to drive action. Solution: Embrace a data strategy that prioritizes quality over quantity. Dashboards become mash-boards.

Sales 221

Sales Prioritization Innovation Sales Training 221

Hubspot Sales

MARCH 13, 2025

Projecting a sales cycle ahead of time gives sellers a better chance of making their numbers. On top of that, B2B buyers are wary of sellers trying to influence their decisions. If sellers can articulate benefits and discuss how the companys financial picture can improve, the chances of making sales are higher.

Meetings 95

Meetings Sales Stakeholders Decision-making 95

ProlifIQ

OCTOBER 30, 2024

KAM Technology & Use Cases in 2025 KAM technology plays a crucial role in supporting these best practices by providing powerful tools and features that streamline and enhance key account management processes. Interested in seeing a Key Account Management solution to help you retain and grow key customers?

Key Account Management 52

Key Account Management Stakeholders Account Planning Account Management 52

Help Scout

APRIL 27, 2021

Understanding and managing the power of the queue is critical to a sustainable customer service organization. Apart from all the complexities of prioritizing and responding, to customer service professionals, the queue can begin to feel like a living entity. Why “manage the support queue” at all? The art of the support queue.

Management 119

Management Prioritization Decision-making Organization 119

Hubspot Sales

FEBRUARY 13, 2025

A few years ago, I was in the market for a learning management system. Clarify the steps and stakeholders involved in decision-making. Encourages Long-Term Relationships Recurring revenue hinges on customer loyalty, yet many industries prioritize acquiring new customers over retaining existing ones. Critical Event.

Decision-making 52

Decision-making Sales Prioritization CRM 52

Hubspot Sales

MARCH 7, 2023

Account managers are the liaison between a company and its clients. Whether you’re a candidate or a hiring manager, you’ll need to brush up on account manager interview questions before making any big decisions. You can practice formulating answers that highlight your skills as an account manager.

Account Management 114

Account Management Management Onboarding Prioritization 114

Mike Kunkle

AUGUST 30, 2023

They must show that they can make an impact with enablement and move the needle on the metrics that matter most. Enablement professionals don’t market, they don’t sell, and we don’t directly manage front-line sellers nor sales managers. At the same time, a unique set of challenges complicates this mission.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Hubspot Sales

NOVEMBER 4, 2019

For sales reps, a client management software or customer relationship management system ( CRM ) can do the trick. CRM is a software that manages all your relationships with clients and potential customers. It can help maintain a healthy pipeline and make data entry and prospecting easier. HubSpot CRM. Price: Free+.

Software 134

Software Software Management CRM 134

DemandFarm

OCTOBER 23, 2024

In this guide, we’ll delve into the intricacies of enterprise sales, their importance, key stages, and the metrics that will help you optimize your strategy as a key account manager. Compared to small or mid-sized business (SMB) sales, enterprise sales typically entail a longer decision-making process, more resources, and more stakeholders.

Key Account Management 40

Key Account Management Account Management Management Procurement 40

Upland

JUNE 30, 2023

Personalized Customer Experiences Modern enterprise sales methodology thrives on data-driven decision-making. This will enable sales teams to prioritize their efforts and focus on the leads with the highest potential for conversion. Intelligent Sales Assistance Intelligent sales assistants will be commonplace.

Co-Creation 195

Co-Creation Sales B2B Decision-making 195

Planview

APRIL 15, 2024

Aligning your AI use cases to your strategic goals and implementing them with a full picture of your risk exposure requires a careful decision-making process. To accelerate your decision-making process, start with a full basket of ideas. Prioritize by pain point. How to Identify AI Use Cases 1. Crowdsource ideas.

Prioritization 64

Prioritization Decision-making Digital Transformation Digitalization 64

Hubspot Sales

JULY 22, 2024

Why would you need a script for making a cold call? Before the end of the day, you need to make 100 calls. Your sales manager has given your team a big pep talk encouraging you to dial, dial, dial. Rep: Are you the decision-maker? Search “General manager” with the “Hospitality” filter. Consider this.

Value Proposition 111

Value Proposition Decision-making Software Software 111

DemandFarm

JANUARY 12, 2025

Key Account Management (KAM) thrives on strong relationships, and there is no denying that. But it also demands precise account planning, strategic execution, data-driven decision-making, and seamless cross-functional collaboration. How RevOps Helps in Key Account Management?

Key Account Management 52

Key Account Management Account Management Decision-making Prioritization 52

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 116

Sales Management Management Energy and Utilities Emotional Intelligence 116

Zendesk

MARCH 21, 2022

In this comprehensive guide, we’ll cover the basics elements surrounding opportunity management, including: A sales opportunity management definition. 5 signs you need opportunity management. How to manage an opportunity pipeline. Opportunity management best practices. CRM opportunity management.

Management 98

Management Sales CRM Decision-making 98

Upland

NOVEMBER 28, 2021

These days, most prospects both want and expect to speak with a peer reference before they make a final purchase decision, but not all references are created equal. This makes resorting to unofficial sales reference channels all the more tempting. Making targeted, on-demand references a reality.

Sales 195

Sales B2B Software Software 195

Zendesk

OCTOBER 7, 2022

In order to combat this, here are five tips to create more manageable workloads, drive better performance metrics, and establish more effective training for agents—all achievable within the Zendesk Agent Workspace. As teams grow, it can be difficult to determine how much volume can be managed through each channel you support.

Management 98

Management Prioritization Decision-making Retail 98

Hubspot Sales

FEBRUARY 21, 2025

I typically spend two weeks developing my list, making sure each company genuinely needs what I offer and has the potential for a long-term partnership. Always prioritize quality over quantity. Map decision-makers within each account. Champions mid-level roles like Content Managers who feel the problem firsthand.

Value Proposition 52

Value Proposition Stakeholders Decision-making Prioritization 52

ACT

FEBRUARY 20, 2025

By going beyond basic customer data , the top sales teams create systems that capture every interaction, analyze customer behavior , and predict which leads are most likely to convert, making every sales dollar count. Higher conversion rates Using data to drive leads ensures your sales team prioritizes quality over quantity.

Small Business 52

Small Business Advertising Sales CRM 52

ProlifIQ

NOVEMBER 7, 2024

Salesforce Account Plans – Using Your CRM To Drive Strategy Salesforce account plans are a powerful feature within the Salesforce ecosystem, designed to streamline and enhance strategic account planning for B2B sales and account management professionals. Loading contacts into a map is simple.

Account Planning 52

Account Planning Account Management Decision-making CRM 52

Strategic Planning and Management Insights

MARCH 6, 2023

In today's data-driven world, data is becoming increasingly important for organizations to gain a competitive advantage and make informed decisions. Data-driven decision-making is critical to achieving organizational objectives and delivering business strategies.

Management 98

Management Decision-making Facilitation Software 98

Upland

MAY 22, 2024

AI has significantly impacted how sales teams conduct whitespace analysis, making it more efficient and targeted while also increasing return on investment. Prioritization and Targeting: AI can analyze numerous factors like customer size, industry, past purchases, and even sentiment in communication to prioritize whitespace opportunities.

Artificial Intelligence 195

Artificial Intelligence Media Prioritization Key Account Management 195

Planview

OCTOBER 2, 2024

Adapting to technological innovations and making strategic decisions is key to thriving in this rapidly evolving environment. Organizations must proactively navigate the changing market landscape, prioritizing software solutions that enhance efficiency and drive innovation. In this new era, simply keeping pace is not enough.

Digitalization 98

Digitalization Software Software Supply Chain 98

Apptivo

FEBRUARY 20, 2023

ABCs of sales lead management 3. Sales Lead Management Process 4. Implementing a Lead Management Strategies to increase sales 5. However, inbound sales teams need a well-defined lead management system and the right tools to get the most value out of those leads.

Management 103

Management Sales Software Software 103

Apptivo

DECEMBER 12, 2022

If the answer is yes, one of the smartest investments you could make is in a Field Service Management system (FSM). At scale, FSM will help to be organized and is essential for effective and efficient management of your business operations. What software to use for Field service management? billion in 2021 to $8.06

Software 98

Software Software Management Decision-making 98

ClearPoint Strategy

SEPTEMBER 28, 2021

Healthcare project management can be intense. Like other organizations, hospitals that practice effective project management will benefit from lower costs and improved outcomes. But patient well-being is also a factor, which makes project management in healthcare more complex—and very important. Click To Tweet.

Healthcare 98

Healthcare Management Government Stakeholders 98