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The Kraljic Matrix

Flevy

Two key factors critical for devising a robust purchasing and supply management strategy are: Strategic importance of purchasing: This factor measures the ratio of raw material costs to total costs, their impact on profitability, and the value addition done by the entire product portfolio. Move towards reducing unacceptable sourcing risks.

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Why Business Model Innovation Could Be The Key To Getting Better Results

Luminas Strategy

Microsoft CEO Satya Nadella said as much when he told investors, “We’ve seen two years’ worth of digital transformation in two months.” Who performs the activities, i.e., which activities are performed by my firm versus those performed by our partners, suppliers or customers? • Who : Its governance. Why : Its value logic.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Sales today – Digitalization drives sales forward – faster. Today, nobody signs a contract without proper research about a potential supplier. Digitalization drives sales forward - faster. Like most disruptions, digital sales are getting off to a shaky start. Fifty years on, digital sales will be highly profitable.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Sales today – Digitalization drives sales forward – faster. Today, nobody signs a contract without proper research about a potential supplier. bctt tweet=”Digitalization drives sales forward – faster.”]. Like most disruptions, digital sales are getting off to a shaky start.

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The Most Important KPIs in Distribution and the Influence of AI

QYMATIX

The digital transformation does not stop at medium-sized wholesalers either. Especially in the B2B environment, the multitude of external interfaces to suppliers and customers increases complexity. KPIs in the Area of Earnings and Profitability. Here, KPIs or key figures are fundamental. Cross-selling revenue.

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3 Ways to “WOW” Your Customers and Exceed Expectations

SuperOffice

As our lives become increasing ly digital , both the way businesses provide customer support and what customers expect from brands have changed. Thus, th e companies that score below sector averages in customer satisfaction have an average profit (EBITDA ) of 14.5%, while those scoring above sector average enjoy a 24.7%

CRM 129
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Kainos, Revenue Growth & Net Revenue Retention

Deep Insight

Is Net Revenue Retention (NRR) a good predictor of profitable growth? Kainos is a high growth, high profit company precisely because its NRR figures are so strong. Kainos is certainly ‘Best in Class’ and is a role model for any company trying to achieve above-average revenue and profit growth. What drives it? If not, what is?